Pullman Phuket Panwa Beach Resort

100   Recommended

Villa
January 5, 2017 by EXPERT
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Villa

Liked:
Location
Service
Food
Amenities
Room

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Room
Villa

I stayed 4 nights at this Pullman. Overall the experience was very positive, staff were very friendly and proactive and the room (Pool Villa) was very comfortable indeed. This resort is not new but used to be a Radisson which recently has undergone a complete renovation. All the rooms have been refreshed and the common areas are almost complete too.

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Renovation work still ongoing at the pool bar:

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Check In

Check in was smooth-ish. The staff member was a bit confused about the points redemption but the duty manager quickly took over and dealt with it and escorted me to my room. I had booked a pool villa and was upgraded to a sea view villa directly at the coastline.

He did inform me that they had recently undergone renovations and that all the rooms have been painted in my lighter colours. However he also warned me that some works in the common areas were still ongoing in time for the Xmas/NYE rush.

Room

The pool villa is essentially one large bedroom with a massive bathroom, separate toilet and shower. It felt airy, bright and spacious. The bed was comfortable and everything was in working order. A mini bar and a massive wardrobe completed the arrangement.

Outside the villa had a large terrace and of course a small pool which could also be accessed from the bathroom via an outdoor shower. The pool also had some power jets if you felt like an underwater massage.

The renovation was done tastefully and when compared to pictures from the Radisson days is a definite improvement. The only thing in my view that is left to do is to restore the wooden floor which showed signs of wear and tear.

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The villa was located in the first row by the coast. The only downside was that at times other guests and some staff used the lawn in front of it as a shortcut reducing privacy.

Service

Service was very good throughout and the staff were very courteous (this being Thailand it is almost a given). The welcome amenity was promptly delivered and 2 drinks vouchers (for anything on the drinks list) was provided. Also provided was a welcome letter explaining the amenities.

This Pullman does not have a lounge but they are planning to have a premium breakfast area for elites and villa guests in the Azur Restaurant (away from the hustle and bustle) which will be a nice addition when ready.

Turn down service was maybe a bit tight: A Hershey kiss.

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Dining

The food throughout was delicious and well made. Breakfast was buffet style with an egg station and featured both Western and Asian options. Staff were always at hand to refill coffee and clear the table.

Room service rates were reasonable and featured the same dishes from the restaurant menu.

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Location

The hotel is located at the southern end of Phuket which entails a 45-60 minute drive from the airport (I had ordered transfer which was smooth). In its immediate neighborhood there is a mini mart and a handful of small restaurants but not much more.

Overall

Overall this second Pullman in Phuket is a good choice for those wishing to stay in a nice resport and unwind. Rates are much lower than the Pullman Phuket Arcadia Naithon Beach. While the hotel was busy it never felt overcrowded.

I certainly would recommend the hotel.

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