Our best stay to date

100   Recommended

November 11, 2017 by

 Map | 7 Reviews | 100% Recommended
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Liked:
Location
 
Service
 
Food
 
Amenities
 
Room
 

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 Map | 7 Reviews | 100% Recommended

Save

Share

Liked:
Location
Service
Food
Amenities
Room

Stats

I booked one night on c+p for 15,000 + AUD $400 for my partner's birthday. I emailed in advance to book dinner in the dining room for 7PM.

Check In

We checked in right at 3PM and were upgraded from the Park King (the hotel used to offer reservations on c+p and points into City/Harbour Kings) to a City/Harbour King.

I had been watching inventory all day and every now and then an Opera King would be available but would disappear just as quickly.

I politely asked if there were any Opera rooms available and the agent did check and said they were all sold out. She mentioned that the duty manager would escort us to the room but he might be a few moments. Typically, we are escorted to our room but after waiting around 5 mins I let her know that we could find it ourself.

Upon arrival we found a handwritten note to the GM correctly addressed to us as Mr and Mr. After countless stays around the World it never ceases to amaze me how many hotels write 'Mr and Mrs' despite me adding my husband's name to the reservation.

 

Room

Curiously, the room was bigger than the Opera King we had on our last stay. For some reason on this occasion I was wowed by the room finishes. They are elegant and refined.

We had a view of the Overseas Passenger Terminal and the CBD, but on the balcony you could see 3/4 of the Sydney Opera House.

 

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Service

Being a milestone birthday I had emailed the GM in advance (we have met previously) and asked some assistance in marking my partner's birthday.

I asked for the best table for dinner and asked the Concierge Robby some creative ways to deliver his gift.

I was very impressed that they arrange to collect the gift from my car which was valet parked and deliver it with a bottle of Vueve and a cake to mark the occasion. The moment could not have been more special.

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Dining

We dined in The Dining Room and the food was outstanding. We had considere the Degustation or 'Feed Meed' menu with matching wines but there were too many crustacea dishes that my partner is allergic to.

We chose the Burrata which we loved on our last stay, the Angus steak which at $120 for two isn't cheap but well worth the price and finished with the Pavlova and Sorbets.

The waitress was delightful and accidentally ordered the wrong dessert so we ended up with three in total plus another birthday cake. The cocktails were very, very good and the service impeccable given the restaurant was full.

After we finished dinner the front desk agent that checked us in ran up to us to say that we have been waiting to deliver us our birthday amenity and would we mind it being delivered so late. We said no and they delivered another bottle of Vueve and another cake! Curiously this happened when we last stayed on my birthday as well!

The only negative was the hotel has done away with tableclothes for 'environmental puposes,' but the reality is that the wooden tables get covered in water residue from cold drinks meaning it ends up on your sleeves and will no doubt rot the wood eventually.

At breakfast we were immediately seated to a window table.

We ordered two servings of the Eggs Benedict and Buttermilk Pancakes for breakfast and were served with a $0 bill. The coffee was the best I have ever had in any hotel stay.

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Location

As everyone knows the location could not be better in Sydney. You pay for the view and the PHS remains the best hotel Sydney has to offer.

Rooftop pool

We spent Sunday lazing by the rooftop pool which was delightul. The staff serve fruit skewers and cold towels to guests and we ordered a number of mocktails. I presume because of the occasion and my status as a VIP2 at the property we were served an equal amount of free mocktails as what we paid for.

The poolboy did offer us a bottle of Champagne but we declined.

Overall

Overall, I was very impressed with this stay and for the first time made me feel like the PHS is a true luxury hotel.

Everyone greeted us by name, wished my husband a happy birthday and the Concierge really made his birthday special.

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1379 comments and Y review

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