No complaints - Sheraton Grand Macao one of the better casino hotels

100   Recommended
April 24, 2018 by

 Map | 2 Reviews | 100% Recommended
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Sheraton Grand Macao
 Map | 2 Reviews | 100% Recommended

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Liked:
Location
Service
Food
Amenities
Room
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Check In

Check in is interesting depending on where you choose to do so. There is a SPG area at the main entrance as well as various staffed areas located around the outskirts of the gaming area. I had two stays here with a regretable Holiday Inn stay in between, so the first stay I checked in where the buses from the outer harbour ferry terminal arrive. It was busy and took a while. Second checkin was earlier at two and I used the main SPG area in the lobby. There is also a couple of self checkin machines if you are just using cash. Security deposit is HKD 1000 a night.

 

Room

My first stay as a Planinum saw an upgrade from the base room to a deluxe executive suite. It was excellent, with a media room complete with blue tooth sound system that I could chill in with a glass of wine and loud tunes streamed off my iPad.

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Second stay tag was an upgrade to their normal suite, which felt small by comparison but still had the same bathroom. Main difference was the size and the larger suite had a Nespresso machine, while the smaller one a percolater 

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Dining

I have read some comments about the lounge and disappointment at its opening after the various  feasts @ feast, perhaps because of my low expectations I was pleasantly surprised about the club lounge. Food for both breakfast and cocktails was close to what some hotels would offer as far as range goes in their main restaurant.

During cocktails there were six or so hot dishes, including some local style dishes, and despite staying two times with a day between stays, the food had varied each visit. It is a very large lounge, as you would expect for being the largest Sheraton in the world, and I had visited it at its best time which is during the week, I can imagine it gets quite busy at weekends.

Drinks during cocktails included a Chilean red wine, and spirits are on offer at the bar.

 

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Location

This place is big, in fact it was sometimes an effort to get to your room, let alone navigate the complex.

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There is a shopping mall on the second floor including a Marks and Spencer which sells some beer and wine, along with a host of upmarket stores. On there ground floor there is a McDonalds while the third floor has a hawker centre. Scattered throughout the complex are also restaurants, where SPG members get a discount.

 

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Overall

I really enjoyed my stay here, I was lucky to catch the rates at $1000 all up for a room and for a casino property, I thought they treated frequent hotel guest stayers very well. My last experience at chain hotels within casinos has seen it rare for guests to get status treatment, more often than not money talks and it’s the casino guests who get the perks. A nice change.

 

If your looking at a stay mid week it’s a great option. If your Australian, there is even a touch of home:

 

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