Location, Service, Perfect Stay

100   Recommended

Superior Guest Room
June 28, 2016 by
Share
Save
Liked:
Location
 
Service
 
Food
 
Amenities
 
Room
 

{{ oRightNav.heading }}


Save

Share

Superior Guest Room

Liked:
Location
Service
Food
Amenities
Room

Stats
Room
Superior Guest Room

Service

Fantastic service at this property.  At every encounter the staff went above and beyond to ensure we were well satisfied.  We arrived at the restaurant one evening just as it was closing and the manager took it upon himself to get a room service menu for us, placed our order and sat us in the restaurant/bar to eat and enjoy a bottle of wine.  No hemming and hawing, just on with whatever it took to make us happy.  From check in to check out, the service was exceptional.

Location

Great location.  Marble Arch tube is just around the corner.  Lots of great restaurants nearby.  Hyde Park across the street. 

Overall

This is now our favorite London hotel.  We liked Grosvenor House and the Grand Residences on Park are nice (especially like having a kitchen there) but the service at this hotel puts it head and shoulders above.  It is a smaller hotel, more like a boutique style hotel.  There is a lovely Executive Lounge that had ample hot and cold snacks as well as a nice selection of wines, juices, coffee, tea, etc.  We are returning in August and look forward to another great stay. Highly recommend this property.

Room

The room was very comfortable.  Decorated in soothing grays and whites.  Loved that the window actually opened for fresh air.  The bathroom was well designed and the toilet had a built in bidet mechanism with a heated seat.  We never knew what we were missing - lol.  

161 Comments

This review lives in the London Marriott Park Lane [Master Thread] thread.
161 comments and Y review

Hotels you may also be interested in