Hampton Inn Jackson Hole, WY. Outdated. Avoid

1   Not Recommended

May 31, 2021 by
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We had one night stay at Hampton Inn Jackson Hole, WY.  It was part of the tour of Yellowstone and Grand Teton National Parks.  Since we still have some Hilton points that we'd like to burn, I searched for Hilton properties with single day transit stays.  

There are two Hilton properties in Jackson area, a Homewood Suites and this Hampton Inn.  The Homewood Suite had a $750/night price tag and it did not have point redemption for the night.  So I decided to stay at Hampton Inn for the night.

 

Check In

From the outside, the hotel looks rustic and traditional looking.

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But after entering the hotel, it smells old hotel.  Probably a mixture of smoking and old cleaning chemicals.  The lobby is dark and small.  The front staff sat inside the office.  The two ladies completed the check-in quickly. We had checked-in online and selected our own room.

Front staff never acknowledged our lowly Hilton Gold status.  No MyWay welcome gift of water or snack.  Not a huge deal.  We did not bother to ask.

Room

At online check-in, we purposely chose a larger (at least looking like) guest room.  But the room is small.  The size is more of a city style hotel room, than a rural vacation town room size.  

The room decor again is dark.  This makes it easier to postone the change of carpet.  The bed is soft.  Some people like it and some do not.  Just be aware.

Everything works.  The climate control is loud.  The TV is small.  We never turned it on.  

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We chose a courtyard view room, away from the highway traffic facing the front highway.  But all we see is its dumpster and some parked maintenance trucks.  

Service

There is not much service to say since this is a family hotel.  

The elevator is old.  Some light buttons on the control do not glow any longer.  

There is a fire pit in front of the hotel.  We saw some people sitting there and enjoyed the warmth.  

There is a hottub on the ground lobby.  We did not bother to use it.

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There is a business center if you ever need to use it.

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Dining

Breakfast is included.  But we got up early in the morning and never tried it breakfast.

 

Location

Hampton Inn is located at the outskirt of Jackson Hole, at the intersection of highway 20 and highway 191.  It is away from downtown Jackson where most of the shops and resturants are located.  But in general it is a short distance drive and parking is still easy to find in downtown area.

Overall

The cash rate for this hotel is close to $500/night or 70,000 Hilton points.  

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This is very expensive for such an old property and lack of "service".  But it still sells out for quite some nights.  So I figure the demand is still high for almost any hotels in national park areas.  

My other optioin at Jackson is the SpringHill Suite Jackson Hole.  It commands 60,000 Marriott points.  Since we wanted to keep Marriott points and burn the Hilton points, I decided to stay at Hampton Inn just for the night.  

Overall, at $500 or 70,000 Hilton points, this is not a good value.  So if you can find something else, stay somewhere else.

We won't return.

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