Grand Hyatt Dubai - Nice Family Hotel without Beach

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Grand Suite KingMy suite ...
April 4, 2018 by

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 Map | 1 Review | 100% Recommended

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Grand Suite KingMy suite ...

Liked:
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Food
Amenities
Room

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Room
Grand Suite KingMy suite was identical to the room EHAM1 posted pictures earlier in this thread (pos

I recently completed a good 5-night stay at Grand Hyatt Dubai and used a Globalist Suite Upgrade award.  I was generally quite pleased with the hotel.  However Dubai has lots of excellent hotels so I will consider returning to GH but I will also consider other venues on my next stay and shop around for prices.  I booked a few months in advance a flexible rate of 675 AED per night which I thought was quite reasonable for Easter weekend.  Close to my arrival date, the non-flexible rate was up to almost 1000 AED and honestly at that price I would consider other options before pulling the trigger.

Room

My suite was identical to the room EHAM1 posted pictures earlier in this thread (post #141 – June 2017) so no need for me to post similar pictures again.  The room is very nice and there was a bottle of red wine waiting for us in the room, in addition to fruits.  There is a powder room of a decent size in addition to a full bathroom which is very convenient.  The living room and the bedroom are quite spacious with new furnishings.  If I am forced to find something negative, I would say the shower could have been larger and when you open the door of the shower you could get squeezed near the wall and the door of the toilet, but this is only a minor issue and overall the room is a strong point of the hotel. 

Location

The location of the hotel is not my favorite in Dubai but it can be convenient depending on what one needs to do.  The advantage is that it is very close to the airport so if you have a short stay (1-2 nights) it might be better than going all the way to Jumeirah.  Also there is a metro station (Healthcare City) less than 10 min walk.  This is on the green line so you can go to the Gold Souk without transferring which was my intent for this particular trip.  However I find the red line to be more convenient for many other destinations so a transfer is necessary, and while I don’t mind at all, some people might not enjoy the 10 min walk in the heat.  In general I tend to prefer beach hotels in Dubai and I am sometimes hesitant about non-beach hotels.  During Easter weekend the rates at beach hotels for various chains where I have status were 2-3 times more expensive than non-beach hotels.  The Grand Hyatt has a nice pool so I thought it would be a good compromise to pay less than half price of beach hotels and have a great pool instead.  For stays in Dubai during the hottest months (for example July), hotel prices are much lower across the board, so at that time of year I usually pick a beach hotel because the price difference with GH is much smaller.

Pool

The pool area is very nice and in fact there are several pools on site, including some very attractive for young children.  Despite that, it was difficult to find available chairs in the afternoon and I guess the hotel was close to full occupancy due to the holiday weekend.  Fortunately staff were attentive for people trying to find a chair and they proactively directed us to where chairs were available.  On one occasion they got us chairs near the children pool which was not ideal but at least we could lie down.  While generally the pool is great especially if you have children, I found it odd that in the main pool, one area is very shallow and one area is so deep that you could not touch the bottom.  So it’s fine if you want to swim, but if you want to stand up in the water there was no in between, unlike most hotel pools.  Maybe it’s just me, but I saw it as a minor negative.  Also there is no swim-up bar like many hotels in Dubai.  So yes the pool is very nice, but keep in mind that other hotels in Dubai have great pools too.

Dining

The Club Lounge is very large but yet was quite crowded every night, even after several guests had checked out after Easter.  We made sure to arrive before 6pm to get a good table because happy hour 6-8pm was popular.  The cold food options were excellent and lots of healthy salads which varied every day, for example fish salad, chicken salad, quinoa salad, some other tasty salads including creative mixes of veggies and fruits.  There is a chef station where a specialty dish is prepared every day, but it’s cold.  The hot options are slim pickings – one soup and one hot dish.  The hot dish was fried rice or some kind of noodles.  We did not notice the extensive dessert station until about day 3 of our stay.  It is on the left side of the lounge in the separate room for children.  They have close to a dozen of different desserts available including Arabic sweets which I enjoyed. 

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There were some children on the adult side on some evenings but they were not disturbing anybody.  The drinks in the evening are quite good.  There were three choices of red wine, three choices of white wine, one rosé, in addition to Chilean sparkling wine.  Rarely do I see 7 choices of wine in a hotel lounge in addition to bubbly.  There is also a small bar station where a specialty drink is prepared, changing every day.  Those I remember are Bloody Mary, Margarita, and Tequila Sunrise.  So overall drinks, cold food, and desserts are great.  Hot food by contrast is weak.

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The service from staff was excellent during our entire stay.

I asked at check-in if I had the choice of breakfast in the lounge or restaurant, or whether it was limited to the lounge.  I was granted breakfast in the restaurant.  I got the impression that it’s not the norm for Globalists to have free breakfast in the restaurant so I was glad they allowed the restaurant version; we ate there every morning and it was excellent.  They have good choice of Asian, Arabic, and Western options.  I checked the food available in the Lounge in the morning and I saw that it was quite limited.  So free breakfast in the restaurant is a nice perk; if you have to pay for it, it is a bit onerous at 140 AED per person.  The breakfast is until 11am every day which can be useful for lazy mornings.

Amenities

I was surprised that toiletries were not June Jacobs like other Grand Hyatts.  The brand is “GFS” which seems to be a company based in Dubai.  It looks like GFS provides the standard products at some Novotel and Mercure hotels also.  I did not like the soap at all, but my wife liked the smell of the body lotion. 

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One small negative note is that wifi was spotty and a minor irritant.  This is Dubai – they should do better.

 

Overall

Overall this is a good property without glaring weaknesses.  However Dubai has many good choices so I intend to continue to shop around for different hotels depending on my purpose for being in Dubai, the time of year, which location will be most convenient, and what different hotels have to offer.

 

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