Good stay again

100   Recommended
April 1, 2019 by

 Map | 4 Reviews | 100% Recommended
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Sofitel Berlin Kurfürstendamm
 Map | 4 Reviews | 100% Recommended

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Liked:
Location
Service
Food
Amenities
Room
Stats

Some here don’t like Ku’damm’s Sofitel but I do. This was probably my sixth stay there. I have never had any major issues staying at the hotel and have always been given access to the lounge. I have mainly been unhappy with the welcome gift of cheap fruits.

Since the general manager changed last year I contacted him and asked about the lounge policy. He confirmed that platinum members are welcome to use the lounge.

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Check In

The check-in at the front desk was swift. I had prepaid the stay and there was no need to show credit card. The luxury premium room booked was upgraded to a junior suite. It wasn’t ready when we arrived at 10am but we could enjoy breakfast in the lounge while waiting.

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Room

The junior suite was spacious, one open space of about 60 sqm. Bathroom had both rain shower and bathtub, plus two sinks. Amenities included complimentary mineral water, Nespresso coffee, Hermes toiletries (originally Lanvin but they were changed after I asked), and bathrobes and slippers of course.

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Lounge

The lounge was small but never too crowded. There were about ten people at best, us included.

It served basic breakfast (the quality had decreased a little bit since last visit but did the job), afternoon tea (only sweets, unfortunately, but of good quality) and happy hour (a few canapés, cheese and desserts, not sufficient to replace dinner but different every evening). The lounge staff offered a possibility to order food from the room service menu which we did.

Drinks included two white wines, one red, cremant, beers, soft drinks, and some mediocre spirits. A good enough selection.

Unfortunately, breakfast in the restaurant wasn’t complimentary. One must had it in the lounge. Another strange thing: they didn’t have a printed list of lounge benefits but one of the kind staff members wrote them down when I asked.

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Platinum treatment

On top of the early check-in, the room upgrade and the lounge access, we received a late check-out at 4pm, two drinks vouchers and an improved welcome amenity: a larger fruit platter with chocolates.

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Overall

Excellent value, keep returning.

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