Good location, but small rooms

100   Recommended
December 13, 2018 by

 Map | 2 Reviews | 100% Recommended
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DoubleTree by Hilton Hotel Melbourne - Flinders Street
 Map | 2 Reviews | 100% Recommended

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Liked:
Location
Service
Food
Amenities
Room
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Location

This is my 2nd time staying at this property and therefore the main reason I am returning is the location which is smack in the center of Melbourne with easy access to the public transportation and walking distance to a number of attractions.  

Check In

I arrived quite late at the property, so there was no wait and was off to my room within mins of approaching the front desk associate - this I guess helped too that I did the online check-in.  As an elite member was provided with the drink vouchers and the normal DT cookies.  Sadly, there was no upgrade of any sort (again) - not sure if this time it was due to the online check-in (but the last time without the online check-in, there was also no upgrade of any sort provided)

Room

The room was well not the main reason why I choose the property based on my last stay.  I chose this room during my online check-in (basically no other type of rooms were available to select - except floor level and this time this was also restricted to the 5th floor out of the 10+ floor the hotel had).

The room was windowless and very small.  Even with a couple of cabin size luggage, the was already limited space in the room.  To compensate for the windowless area, the property did try and still put in some curtains around a sort of wall paper like picture.

The bed was comfortable and there was ample plugs including USB charging type ports.  As usual with Australia hotels/motels, there was tea/coffee making facilities.  (can't remember if I saw the bread toaster this time).

The bathroom was ok in size, with a walk in shower and a deep sink.  Water pressure and temperature was good and there was the usual toiletries.

Internet speed was ok and stable.

bath1.jpgroom1.jpg1_room2.jpgroom3.jpg

Breakfast

The breakfast was similar to my last visit (>1 year ago), with mainly western type of spread with a small corner of Asian spread (just rice congee and another warm dish which I can't remember).  You are given a sheet per person to order any cook to order eggs or pancakes or waffles.  

Service was good and friendly, although I felt that the quality of the food was slightly degraded compared to the last time - not sure if this was more to the quality of the food or the cooks.  

diningarea.jpg

Service

Service in general was friendly, both at the front desk and at the F&B outlet.  

Overall

All in all, an OK hotel and the best is the location.  For those with a car, the property itself does not have it's own parking facilities, but they have negotiated a rate with a nearby parking garage that charges 30AUD per entry or 24 hours.  This is OK if you don't need to have in/out privileges, but if you had to go in/out a couple of times a day, this can be an expensive affaire.  Not sure why the hotel did not negotiate a better condition for in/out privileges within 24 hours.

I also felt that this property is not very generous with their Elite members with no upgrades provided or any additional benefits.  

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