Expired food items in minibar & breakfast bag

1   Not Recommended

Room 624 , corner suite
May 19, 2020 by
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Room 624

corner suite

Liked:
Location
Service
Food
Amenities
Room

Stats
Room
corner suite

Found this hotel to be below the HI standard when it comes to cleaniness of the room. Stains in the carpet, holes in the bed cover, a non-working electricity plug in the desk, expired instant coffee & instant hot chocolate in the minibar. The fridge itself was moldy, with water on the bottom and no food or drinks inside. 

For breakfast, the hotel prepared a pick-up bag since the restaurant was closed. It contained 1 small bread roll & 1 biscuit. The biscuit was weeks over the expiry date, as was the butter-look-a-like. 

Apart from the old food, I found the bed not too comfy (rock hard pillows) . Funny enough I was the only guest staying and received a 2PM late check-out during check-in. Even so, I was abruptly called just after noon and reminded the check-out time was noon...

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