Excellent stay

We booked the Andaz Prague for 88,000 points for 4 nights and applied a TSU to our reservation. From a value perspective, the hotel doesn't have a standard twin room but is automatically blocked into a deluxe room. If you care about how many cents per point you get, this should help :) 

The hotel is located a few blocks from the main train station which makes the trip an easy walk. Though its location is within walking distance from most tourist sites, street noise was minimal and mostly came from pedestrians or the wheels of nearby trams. Conveniently, the property can be accessed from two sides and one of the entrances puts you immediately by the Jindrisska tram stop. Named after the tower directly beside the hotel, this area is a major tram hub and branches out to many different areas of the city which makes exploring even easier.

One of the employees greeted us at the entrance, took our luggage, and guided us past a long white hallway with blue accents toward the lobby. Like most Andaz properties without standard check in desks, checking in here is done over a large kitchen island. Welcome drinks were offered and the rest of the process was straightforward as I had already applied a TSU to my stay. Though no further upgrades were offered beyond my standard suite, the host had mentioned that I was blocked into a twin suite as I was previously booked into a standard twin room. The website lists junior suites as varying anywhere from 43-71 sqm, a designation which seemed to be a catch-all for their open-plan suites below a specialty suite.

The rest of the lobby was new and contemporary with splashes of colors and accents everywhere. Though we never saw anyone using this area, the hotel didn't seem to be very full in the middle of April. Towards the back wall was another inspired decor choice that seemed to recall the property's previous life as a sugar factory (office?). The remaining floor space was devoted to the hotel bar and the hotel restaurant, as well as meeting spaces and a restroom. One floor below that was the spa and gym, which we skipped due to the ample amounts of walking over the past week. The gym was relatively small and hidden behind several layers of doors and corridors and had no views given its subterranean location. 

Opposite the check in area were two elevators that took us to our suite on the fifth (top) floor. Along the way to the room the walls were accented by plaster motifs that tied back to the historical and legendary nature of the city. A pair of suites were hidden behind an exterior door, ours and what I presume to be one of the Wintergarden suites based on the floor maps. 

Inside past the door was an open closet with hangers, a hat rack, complimentary umbrellas (very useful), and the in-room safe. To the left of that was a living room featuring a work table (missing a wastebasket, though), a bust of an unknown figure, a buffet table for refreshments, and a sofa setup with a ton of extraneous decor pieces. Also, real plants! The sleeping area was partitioned by a media console with the TV on a swivel, depending on where you wanted it to face. The bedside table had a B&O bluetooth speaker, a socket, and a built-in USB-C charger, which was also convenient. 

Our welcome amenity was placed on the buffet table in the room beforehand and I had mistaken part of it for decor had it not been for the granola mix beneath it. Fruit was provided and the minibar was free as usual, though there were no alcoholic drinks inside (given how much beer we drank, not really a problem). The highlight was a strawberry lemonade that I admit to having smuggled into our next hotel. Additionally, there was a local soda and some ginger ale that tasted partially like kombucha.

Unlike a lot of Andaz properties with exhibition style bathrooms, the one here was fully enclosed (but not locking). Inside were dual vanities,  a large soaking tub along with two rooms for the toilet and the shower. This was so far the only hotel to feature a bidet - not as good as a Japanese heated seat bidet - but an integrated bidet, nonetheless. Amenities were provided by Klara Rott, a local cosmetics supplier, which were decent except for the conditioner which was rather runny.

The view directly from our room window. Sadly, the doors only open for some fresh air but won't extend all the way out. Directly below was the dancing fountain and had further views of the National Memorial on Vitkov Hill. I was expecting the 'dancing' fountain to be more interactive but it was really referring to the four musician statues that surround the fountain. 

Service was a clear highlight of the hotel despite only having just opened, as everyone we interacted with was personable and eager to help. I was most impressed by housekeeping as we didn't see them a single time over our four days here and we were in our room during odd hours such as the afternoon. Not having housekeeping knock before 10 AM to wake you up was a real benefit. Every time we returned in the evening, the room was always cleaned, the minibar restocked (except for the chocolate pretzels, sadly). Turn down service came in separately to place or replace slippers by the bed and to refresh any water bottles that had been consumed. Speaking of water, three options were present in the minibar: still, lightly sparkling, and regular sparkling. We drank a ton of water and never ran out during our stay, though a water dispenser is also available by the lobby elevator.

I appreciated the breakfast setup at this hotel, which was essentially an a-la-carte buffet. In addition to some traditional European assortments, the menu clearly played with traditional Czech and Asian elements that made hotel breakfast considerably less boring after hopping through three prior hotels. Globalists are entitled to the entire menu, without limits, and are started off with a massive bread basket. We sampled almost the entire menu over four days, and can recommend mostly everything, though the menu is likely to change. Fun touches on food I appreciated was the fluffy, traditional Czech bread served beneath the benedict and mushroom scramble. Most of the sweet options were also well made, with a special mention to the coconut chia pudding (not photographed, oops). It's hard to condense four days of breakfast into a paragraph, so the pictures will have to suffice. 

As an aside, our waitress for the first two days was excellent at changing plates/tableware, and even swapped in chopsticks for the gyoza as seen in the photo below. Service was equally friendly the last two days, but they weren't as proactive in swapping out tableware. This was the only dip in service I could recall, but it was minor, all things considered. 

We had an excellent stay here and the hotel was surprisingly polished for having just opened. I highly recommend waking up before sunrise and walking to Charles Bridge :)