DoubleTree Santiago = Excellent Diamond Benefits

100   Recommended

Junior Suite
December 22, 2018 by
Share
Save
Liked:
Location
 
Service
 
Food
 
Amenities
 
Room
 

{{ oRightNav.heading }}


Save

Share

Junior Suite

Liked:
Location
Service
Food
Amenities
Room

Stats
Room
Junior Suite

We had a 5-night stay in Santiago and it was our first visit to Chile so I did not have any knowledge about hotels in Santiago before coming.  I saw on TripAdvisor that Marriott has some good hotels in the city, but I found a Best Rate Guarantee $90 USD per night at DoubleTree, and DT actually ranked even higher on TA than the Marriott hotels so I did not see much of a need to do more in-depth research.  I simply took the low BRG rate and did not look back.  Especially at that rate, I was pleased with my stay at DT.  

Room

I saw in my account online that I was pre-upgraded to a junior suite several days ahead of time, which was good news because with BRG I was not sure the hotel would be keen on giving out a Diamond suite upgrade. The room looks similar to the pictures from the hotel review posted by @BotB not even one month ago, so no need for several additional pictures in my own review.  I would simply note that even though both BotB and I got the junior suite, mine was noticeably smaller.  BotB’s room had quite a bit of space between the wall partition which contains the TV and the windows, but in my room that wall has barely enough space for someone to squeeze through between the wall and the windows.  This is because of the shape of the building: the wall with the windows is actually at a slight angle such that the bedroom is wider than the living room.  Looking at the floor plan, if you have the next room up, the living room there is wider than the bedroom I had, and the neighbor also had a bedroom bigger than the living room (my living room < my bedroom < neighbor’s living room < neighbor’s bedroom).  

IMG_1521.jpegIMG_1539.jpeg

Anyway I thought it was a good use of space to have a rotating TV on that wall that you can watch either from the bedroom or the living room.  The bathroom was fairly large, including a walk-in shower which had ample space.  On Hilton.com there are pictures of the junior suite and we can see a window in the bathroom.  It was not the case in my room because the bathroom is not on the outside wall.  Also as a minor negative, and the water pressure in my shower was noticeably subpar. 

Dining

Breakfast in the lounge had limited selection with omelets, bacon, and sausage as the only warm dishes, plus some fruits and bakeries.  On the plus side, the lounge was very quiet so we had almost the entire place to ourselves which was great.  The restaurant was busier but we liked the small nook with a glass wall containing wine bottles – it was isolated from the crowds and we enjoyed that spot.  The buffet in the restaurant is adequate for DT standards but not luxurious by any means.  

IMG_1522.jpegIMG_1523.jpeg

Happy hour in the lounge has the most generous hours I have seen for a lounge: 1pm to 10pm for drinks.  There were four choices of red wine, two white, one sparkling wine, in addition to beer and spirits.  Some food is also available during that long stretch of time such as sandwiches, chips, and desserts, and in addition at 5pm they bring additional food such as veggies, cheese, and cold bite-size salads.  The only negative about the lounge is that they do not have hot food in the lounge at any time so it should be considered a light snack.  The lounge is very large and has nice décor; I was surprised how quiet it was even in the evening – it felt more like an exclusive Fairmont or Ritz Carlton lounge (where all guests need to pay for access, no Platinum free access) than a DT lounge.  Overall it’s one of the best DT lounges I have seen in the world (rivaling with DT Kuala Lumpur) with only the lack of hot food being a flaw.  

IMG_1524.jpeg

Location

The location of the hotel is good, being only a 5-minute walk from a metro station, lots of shops and restaurants around, and having easy access to Cerro San Cristobal for beautiful views of the city. The only downside is that the hotel is on the opposite side of the city relative to the airport without easy access other than taxi.  You could take the bus to city center and then take the metro but it’s 10 stations away and it won’t be convenient with lots of luggage.  Taxi cost 25k-28k CLP so not exactly cheap for South American standards.   

Overall

All in all a very solid stay and at that price it was a no brainer.  I do not always agree with ratings on TripAdvisor, but in this case the high ratings are appropriate.  And if you have Diamond status then this hotel is even more valuable given the suite upgrade, free breakfast, and lounge access with liberal hours.  

11 Comments

11 comments and Y review