Avoid if you are a Globalist and expecting good treatment!

1   Not Recommended
January 19, 2019 by

 Map | 10 Reviews | 60% Recommended
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Hyatt Regency Sydney
 Map | 10 Reviews | 60% Recommended

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Liked:
Location
Service
Food
Amenities
Room
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Check In

Checked in as a Globalist in the Regency Club.  Arrived to the hotel around 9 pm, and it took almost a full 30 minutes to check in.  I was checking in on Dec 30th, so I recognize the hotel was likely very full. It was very clear there were little available rooms left, and I was almost wondering if they would tell me there are no rooms left.  Tons of clicking on the computers, calling folks, and no updates until the room eventually was decided on.

Room

The room I first ended up with was a second floor room.  It had a "darling harbor view" but was more of a concrete highway view.  Overall, the view was nothing to write home about.  After the Jan 1 checkouts, I asked for a better room and was moved to the 15th floor with a much better view.

Otherwise, the room itself is quite small, the bed is comfortable and no complaints.  The restroom however as others mentioned is tiny.  There is no fan or ventilation in the restroom, so the bathroom fogs easily during a shower.

They are also extra stingy on towels, only providing 2.

Service

It should be noted that this hotel does not offer turn down service, yet they claim to be a "5 star hotel."

Dining

The Regency Club was the one highlight of this hotel. During both the breakfast and evening cocktail hour, I was actually impressed with both spreads.  Adequate amounts of hot and cold items.  The only challenge was the seating.  on Dec 31. and Jan 1 the club was a complete zoo, with folks standing everywhere. 

Location

This hotel has a nice location next to Darling Harbor.

Overall

If you are used to great treatment as a Globalist in the Hyatt chain, avoid this hotel at all costs. They do not care about Globalists here.  You are just another guest, and don't expect anything special whatsover.  I would suggest another hotel in Sydney, be it the Park Hyatt or another chain, before telling anyone to stay at this hotel.

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