Andaz Capital Gate — an unexpected favorite

100   Recommended
January 2, 2019 by

 Map | 1 Review | 100% Recommended
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Andaz Capital Gate — Abu Dhabi
 Map | 1 Review | 100% Recommended

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Check In

This hotel has one of the most service-oriented and buttery-smooth check-in process ever. As soon as I arrive, luggages are on their way up without me having to worry about it. The bell boy made sure to explain as much as he could about the hotel while waiting for the elevator, and when it arrived he made sure to take a different elevator in with the luggage card to avoid crowding.

 

As soon as I get up to the lobby, I'm shown to a comfortable seat, offered coffee, and asked for my name. As soon as I responded with my name, the agent said "Great, welcome Mr. Helvetic, thank you for being a Globalist." She had obviously memorized the list of all Globalists checkin in today, because she did not look it up anywhere as soon as I told her the name (nor did I tell the bell boy). Wow!

 

During checkin, the manager on duty came to introduce himself personally and spent a good 10min getting to know me and why I was around, and coming up with suggestions for my stay since I arrived without a plan and looking to see a few sights on a quick overnight.

 

The hotel itself is absolutely gorgeous — very nicely designed and entirely fitting of the Andaz style. You couldn't tell it's just a recent rebrand from a simple Hyatt.

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18th floor lobby

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Ground floor entrance and art gallery. 

Room

I was upgraded to a Executive Suite — a premium suite beyond the usual Capital Suite standard upgrade. Again, wow… what a suite. It's a wonderfully designed 100sqmt / 1,000 sqft suite, with floor-to-cieling windows on the overhanging part of the building, a view towards Abu Dhabi, a massive bathroom with a huge soaking tub and even more ridiculously large rainfall shower.

I was gifted a full bottle of red wine beyond the usual fruit plate (which I rarely touch).

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Executive suite — the pictures don't do it justice.

Dining

I ate at the lobby lounge during the off-time in the afternoon. The selection was limited, but the greek salad I ordered was absolutely wonderful.

 

I also had a few drinks at the hotel bar, which were fine, though nothing out of the ordinary.

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Hotel bar & restaurant.

Location

The hotel is right near Abu Dhabi's #1 attraction — the Sheik Zayed Grand Mosque. Otherwise, it's halfway between downtown and the airport. Easy enough to get around from anywhere, and about 75min away from Dubai.

Overall

Overall, the level of service here is standout and added to stellar hardware and good f&b, this is a new favorite and one of the best value for money in the world. At a rate of under $100, I'm getting a 5-star experience usually you'd expect at a much higher price.

 

The bottle of wine + all guest happy hour from 5-7pm + breakfast would be worth much more than the room rate — nevermind how nice it is as a hotel.

 

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Atrium of the hotel — one of the coolest building I've stayed in, which is entirely titled.

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