A Magnifique stay indeed

100   Recommended
Room 2901 , Luxury Club Millésime Ro...
October 7, 2016 by

 Map | 4 Reviews | 75% Recommended
Share
Save
Liked:
Location
 
Service
 
Food
 
Amenities
 
Room
 

{{ oRightNav.heading }}

Sofitel Bangkok Sukhumvit
 Map | 4 Reviews | 75% Recommended

Save

Share

Room 2901

Luxury Club Millésime Ro...

Liked:
Location
Service
Food
Amenities
Room
Stats
Room
Luxury Club Millésime Room

I stayed here previously in 2014 and 2015. The first stay was average and the second stay had some improvements, thus, I decided to give the hotel another try and book again at the hotel as I was looking for a place to relax in Bangkok and I wanted good service.

 20161002_114249 (2).jpg

 

Check In

Upon arrival at the hotel, we were warmly greeted by concierge and bell staff and upon a short confirmation of our booking, we were whisked up to Club Millésime for a much more "personalised" check-in. When we exited the elevator, we were immediately recognised and greeted by the club staff as they did remember as from our previous stay. It was good knowing that familiar faces would be taking care of us. 

 

Prior to our arrival, I requested if we could get the same corner room like we did in our previous stay and our request was met. We booked a Luxury Room ( 37m²) and got upgraded to Luxury Club Millésime Room (40 m²) as per Le Club Platinum benefit. We also got early check in at 10am and late check out at 3pm as per Platinum benefit too.

Room

Our corner room was located on the 29th floor (2901). To our delight, majority of the rooms has been refurbished since our last stay and the carpets have been changed to a nicer red design which gives the room more of a warmth feel to it. The room was well appointed with the usual Sofitel MyBed, large work desk, comfortable sofa, excellent Bose sound system, fully stocked mini bar and a huge bathroom with Hermés/L'Occitane bath amenities.

20161001_102638 (2).jpg

20161001_102742 (2).jpg

20161001_102701 (2).jpg

20161001_102649 (2).jpg

20161001_102617 (2).jpg

20161001_102608 (2).jpg

20161002_104030 (2).jpg

20161001_103521 (2).jpg

In addtion, the hotel now offers a sleep menu.

20161002_103113 (2).jpg

20161002_103109 (2).jpg

20161002_103116 (2).jpg

Service

The service here has vastly improved from my last stay. Not to say they were bad during my last stay, but the hotel actually "WOW" us this time.

 

For example, whenever I check into a hotel for a stay, I tend to post a photo on Instagram on the day of my arrival. In this instance, I did and within 1-2 hours after my posting, when I when back to the room, the hotel placed abox of Macarons, a Sofitel luggage tag and a letter from the Director of Rooms (with her namecard) stating that she loved my picture. That was something that amazed me immediately, within 1-2 hours after my posting, they were able to track down the guest that posted it and place a token in my room. That was the first "WOW" factor.

1_20161001_142346 (2).jpg

The picture above is the picture I posted on Instagram. The picture below was the gift I got from the hotel. (Box of Macarons and Sofitel luggage tag)

20161002_142631 (2).jpg

Secondly, when we entered the room after dinner, the welcome amenity was placed in the room. A small fruit plate in this case.

20161001_155722 (2).jpg

 

My mother and I felt this was quite terrible especially since we were Platinum members and if this was the welcome amenity for Platinum members, I know my fellow Flyertalk members who has Gold and Platinum status would agree with me that this was terrible. Thus, I decided that I would feedback this to the hotel. Just nice than, since I had the Director of Rooms(DOR) namecard with me, so the next morning I proceed to Club Millésime and requested to see if I could meet her.

 

Once I met her, I thank her for the gift she gave me for the Instagram photo and told her how amazed I was by the initiative and how fast they reacted. She then revealed to me that actually, this was the first time the hotel has ever did it for a guest as she really loved my picture. So that of course amazed me.

 

I then moved on to the topic and explained how I felt abit displeased about the welcome amenity and told her that this was just feedback and did not expect any service recovery as this was pure feedback. She then shared with me that her team is currently reviewing the amenities being given as she herself has also received some feedback in the past days. Thus, I was quite satisfied with her reply as she assured me that a new welcome amenity will be implemented soon.

 

Thus, all was well, so my mother and I proceeded on with our day. When we arrived back to the room in the evening, we were surprised beyond expectations by what DOR did. She placed a whole new welcome amenity in the room and stated on the letter saying she wanted my opinions on how this would perform as a welcome amenity for Platinum members as this was one of the options they were considering on. A far upgrade from a fruit plate I must say :p So in this instance, this was considered the second "WOW" factor.

20161002_201002 (2).jpg

Dining

As usual, I only dined at Club Millésime for breakfast, so I cannot comment much about breakfast at the main restaurant. The buffet spread at Club Millésime is relatively small compared to the main buffet however quality seems to be the key here. The main breakfast items will be done "À la minute" while the usual salads, cereals, breads and cold cuts will be placed at the buffet. The mains were of excellent quality as with the buffet items.

20161003_083734 (2).jpg

20161003_083730 (2).jpg

20161003_083030 (2).jpg

20161002_084857 (2).jpg

The main highlight of my Food & Beverage experience was the Voila Sunday Brunch. I decided that after 2 stays, I had to try the bruch. All I can say is that it earns nothing less than a 5 star rating from me. A true Sofitel "Magnifique" experience. The food was so delicious that I wanted second helpings of almost everything. The buffet has 9 stations ranging from fresh seafood, freshly baked pizzas, Á la minute hot dishes and signature Thai. In particular, the Lobster Bisque was divine and so delicious, I even had 3 helpings. But had to stop after imagining that I still had other dishes to try. I shan't explain anymore and will let pictures explain itself

1_20161002_120304 (2).jpg

20161002_120308 (2).jpg

20161002_115921 (2).jpg

20161002_115951 (2).jpg

20161002_115945 (2).jpg

20161002_115934 (2).jpg

20161002_115927 (2).jpg

20161002_114708 (2).jpg

20161002_115809 (2).jpg

20161002_120446 (2).jpg

20161002_120457 (2).jpg

20161002_115902 (2).jpg

20161002_114818 (2).jpg

20161002_115805 (2).jpg

20161002_115802 (2).jpg

20161002_115751 (2).jpg

20161002_115738 (2).jpg

20161002_115912 (2).jpg

The following dishes are the À la minute dishes which staff will come and pass around. (Photos will flow according to the menu stated in the below picture)

20161002_120106 (2).jpg

20161002_121400 (2).jpg

20161002_123131 (2).jpg

20161002_124646 (2).jpg

 

20161002_130337 (2).jpg

20161002_132419 (2).jpg

20161002_133124 (2).jpg

Club Millésime

Weather for business or pleasure, Club Millésime is the place to be when you are staying at the hotel. It offers guests a place to relax with views over bangkok (Level 31). Service here is top notch (as expected) with smiles all around. Staff here ensure that you are very well hydrated by making sure that everytime you step into the lounge, they would ask what you would like to drink.

20161001_140917 (2).jpg

20161001_110902 (2).jpg

20161001_110857 (2).jpg

20161001_110845 (2).jpg

 

Additionally, the lounge offers

  • Complimentary Breakfast from 6:30am to 10:30am (weekdays) and 6:30am to 11:00am (weekends)
  • Complimentary Afternoon Tea between 2pm and 4pm 
  • Complimentary Evening Millésime Cocktails from 5pm to 7pm

I'll let the photo speak for itself. The first 2 photos are afternoon tea spread, the rest are evening cocktails.

20161001_140830 (2).jpg

20161001_140805 (2).jpg

20161001_164800 (2).jpg

20161001_164754 (2).jpg

20161001_170006 (2).jpg

20161003_165853 (2).jpg

20161003_165847 (2).jpg20161003_165843 (2).jpg

20161001_165558 (2).jpg

20161001_165550 (2).jpg

20161001_165538 (2).jpg

 

 

Pool

The pool here is amazing. A calm oasis in Bangkok as the pool is located on the 9th floor, away from the bustling streets of Bangkok. The only sore eye at the moment is the construction of the Hyatt Regency next door. Don't worry, you can't hear any construction in the room but you can at the pool. But other than that, once construction is done, all should be good.

20161001_145200(1).jpg

20161001_145132 (2).jpg

20161001_145114 (2).jpg

20161001_145037 (2).jpg

Overall

Overall, I would definitely recommend the hotel to my friends and family. I had such a wondeful stay that when I was checking out, it was like I was being dragged out of my second home. I will definitely be coming back for sure. Its only a matter of time.

1_20161001_140440 (2).jpg

350 Comments

This review lives in the Sofitel Bangkok Sukhumvit thread.
350 comments and Y review
Comment In Thread

Hotels you may also be interested in