Wyndham to Total Rewards status Match
Jan 22, 2019, 9:19 pm
#76
Join Date: Feb 2009
Posts: 6,605
I had the same error, but I figured out the problem. Unfortunately, the Wyndham website does not like any non-numerical/non 5 digit/non-American zip/postal codes. I had a Canadian postal code, I switched to a random US-style zip code (rest of the address remained as-is) and the match went through immediately! Make sure to temporarily change on both Wyndham and Caesars!
Hope it works for you! Let us know how it goes!
Hope it works for you! Let us know how it goes!
Jan 23, 2019, 8:39 am
#78
Join Date: Oct 2005
Location: IND
Programs: HHonors Dia, IHG Plat, Wyndham Dia, Southwest Companion Pass, Raddison Gold, Frontier 100K
Posts: 79
I'm wondering if anyone else has experienced the delay longer than 7 days and what the best method to contact Total rewards to resolve is. We will be heading to Vegas on Friday so would like to have the status for the weekend.
My Wife matched Wyndham from Marriott and received Wyndham Diamond Status on 1/13. She then matched to Caesars Total rewards on 1/13, got the message that my Diamond status would be updated within 7 business days, 7 business days have gone by and no upgrade to diamond. Her friend had done the match just a few days before and received the upgrade within a couple of days.
My brother is experiencing almost the same thing, (he is still waiting for the upgrade after 7 business days)
Update: She received the diamond status in 8 business days (7 if MLK holiday was considered a non-business day)
My Wife matched Wyndham from Marriott and received Wyndham Diamond Status on 1/13. She then matched to Caesars Total rewards on 1/13, got the message that my Diamond status would be updated within 7 business days, 7 business days have gone by and no upgrade to diamond. Her friend had done the match just a few days before and received the upgrade within a couple of days.
My brother is experiencing almost the same thing, (he is still waiting for the upgrade after 7 business days)
Update: She received the diamond status in 8 business days (7 if MLK holiday was considered a non-business day)
Last edited by indual; Jan 25, 2019 at 9:25 am Reason: Updated with the result
Jan 23, 2019, 7:15 pm
#80
Join Date: Feb 2009
Posts: 6,605
I'm wondering if anyone else has experienced the delay longer than 7 days and what the best method to contact Total rewards to resolve is. We will be heading to Vegas on Friday so would like to have the status for the weekend.
My Wife matched Wyndham from Marriott and received Wyndham Diamond Status on 1/13. She then matched to Caesars Total rewards on 1/13, got the message that my Diamond status would be updated within 7 business days, 7 business days have gone by and no upgrade to diamond. Her friend had done the match just a few days before and received the upgrade within a couple of days.
My brother is experiencing almost the same thing, (he is still waiting for the upgrade after 7 business days)
My Wife matched Wyndham from Marriott and received Wyndham Diamond Status on 1/13. She then matched to Caesars Total rewards on 1/13, got the message that my Diamond status would be updated within 7 business days, 7 business days have gone by and no upgrade to diamond. Her friend had done the match just a few days before and received the upgrade within a couple of days.
My brother is experiencing almost the same thing, (he is still waiting for the upgrade after 7 business days)
You can always match in person when you get to Vegas
We were there last Friday, a lot of the shows ( free tickets) were sold out for Diamond Members
Jan 23, 2019, 9:17 pm
#81
Join Date: May 2014
Posts: 6
I did my status match on Thursday 1/17 and the 7th day is tomorrow. I saw business days were mentioned here and in the submission message. Is that Monday-Friday only and was MLK day counted as a business day. I leave for Vegas in a week and am looking for the best steps to take for making sure my Wyndham Diamond matches to TR Diamond in time to get the $100 celebration dinner and possibly 2 free show tickets.
I saw someone mentioned that marching in Vegas is also possible. Not sure if that was via mlife match or if it’s Wyndham Diamond at a TR desk. Also looking to see if it’s an instant match and can access benefits immediately (dinner and shows). TIA for any info.
I saw someone mentioned that marching in Vegas is also possible. Not sure if that was via mlife match or if it’s Wyndham Diamond at a TR desk. Also looking to see if it’s an instant match and can access benefits immediately (dinner and shows). TIA for any info.
Jan 25, 2019, 9:23 am
#82
Join Date: Oct 2005
Location: IND
Programs: HHonors Dia, IHG Plat, Wyndham Dia, Southwest Companion Pass, Raddison Gold, Frontier 100K
Posts: 79
I'm wondering if anyone else has experienced the delay longer than 7 days and what the best method to contact Total rewards to resolve is. We will be heading to Vegas on Friday so would like to have the status for the weekend.
My Wife matched Wyndham from Marriott and received Wyndham Diamond Status on 1/13. She then matched to Caesars Total rewards on 1/13, got the message that my Diamond status would be updated within 7 business days, 7 business days have gone by and no upgrade to diamond. Her friend had done the match just a few days before and received the upgrade within a couple of days.
My brother is experiencing almost the same thing, (he is still waiting for the upgrade after 7 business days)
My Wife matched Wyndham from Marriott and received Wyndham Diamond Status on 1/13. She then matched to Caesars Total rewards on 1/13, got the message that my Diamond status would be updated within 7 business days, 7 business days have gone by and no upgrade to diamond. Her friend had done the match just a few days before and received the upgrade within a couple of days.
My brother is experiencing almost the same thing, (he is still waiting for the upgrade after 7 business days)
Jan 26, 2019, 5:15 pm
#86
Join Date: Jan 2019
Posts: 14
Issues with Celebration Dinner
Hi, long time lurker here. I status matched from Wyndham Diamond to TR Diamond. It wasn't instantaneous - I had to send an IM to their Facebook page after waiting over a week. Today I went into the Rio to pick up my new card. I asked them if it showed a celebration dinner available in my account and she said no, that maybe I had to go back to Wyndham and ask them to tell Total Rewards to add it to my account. That doesn't sound right to me, as many comments here seem to indicate it was available as soon as the match went through.
I just have a feeling that if I asked Wyndham, they wouldn't know what I was talking about. But, if you think I should contact Wyndham, exactly what email should I use for that to get the best results?
Or, I also suspect that if I went to another casino tomorrow (Caesar's Palace or something) that maybe I would get a different agent with a different answer. What do you think?
Thanks!
I just have a feeling that if I asked Wyndham, they wouldn't know what I was talking about. But, if you think I should contact Wyndham, exactly what email should I use for that to get the best results?
Or, I also suspect that if I went to another casino tomorrow (Caesar's Palace or something) that maybe I would get a different agent with a different answer. What do you think?
Thanks!
Jan 27, 2019, 4:12 pm
#87
Join Date: Oct 2005
Location: IND
Programs: HHonors Dia, IHG Plat, Wyndham Dia, Southwest Companion Pass, Raddison Gold, Frontier 100K
Posts: 79
Issues with celebration dinner
We are in Vegas and the same happened in my wife and my accounts (no celebration dinner) I did a google search for “celebration dinner total rewards” and google showed text from the total rewards FAQ that the celebration dinner for 2018 was from Feb 1 2018 to Jan 31 2018. The landing page on total rewards has been updated and does not reference the date range for 2019.
I assume that the celebration dinner will be active on Feb 1.
I assume that the celebration dinner will be active on Feb 1.
Jan 27, 2019, 7:25 pm
#88
Join Date: Jan 2019
Posts: 14
We are in Vegas and the same happened in my wife and my accounts (no celebration dinner) I did a google search for “celebration dinner total rewards” and google showed text from the total rewards FAQ that the celebration dinner for 2018 was from Feb 1 2018 to Jan 31 2018. The landing page on total rewards has been updated and does not reference the date range for 2019.
I assume that the celebration dinner will be active on Feb 1.
I assume that the celebration dinner will be active on Feb 1.
Jan 28, 2019, 12:37 am
#89
Join Date: Jan 2017
Posts: 11
This was an email I received from total rewards..may be worth calling the number below
We want to ensure that you take full advantage of all that Total Rewards has to offer. Below you'll find a list of benefits that have not been redeemed.*
We want to ensure that you take full advantage of all that Total Rewards has to offer. Below you'll find a list of benefits that have not been redeemed.*
- Diamond $100 Celebration Dinner - Must be redeemed by January 31, 2019. NEW! Redeem directly at select Caesars-owned restaurants.**
Jan 29, 2019, 2:11 pm
#90
Join Date: Jan 2019
Posts: 14
We are in Vegas and the same happened in my wife and my accounts (no celebration dinner) I did a google search for “celebration dinner total rewards” and google showed text from the total rewards FAQ that the celebration dinner for 2018 was from Feb 1 2018 to Jan 31 2018. The landing page on total rewards has been updated and does not reference the date range for 2019.
I assume that the celebration dinner will be active on Feb 1.
I assume that the celebration dinner will be active on Feb 1.
The Celebration Dinner Benefit for 2019 is valid until 1/31/2020. The 2019 Diamond Celebration Dinner will be available for redemption on 2/1/19 ONLY if a 2018 Diamond Celebration Dinner is not available.