Email-addr of Days Inn Austin Univ/Downtown

Old Mar 30, 18, 4:58 am
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Join Date: Jun 2001
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Question Email-addr of Days Inn Austin Univ/Downtown

Anybody knows how to find? or has it? Thanks.
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Old Apr 3, 18, 10:45 am
  #2  
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Join Date: Jun 2001
Location: CA & Europe
Programs: AA Life-Plat 5MM, HH Diamond, IHG Plat, UA, BA
Posts: 650
I called the hotel and got the email addr: [email protected]
Sent email to manager that they charged my card twice for a total of $530 for a reservation done on Expedia and cancelled on Expedia. A bit complicated because was reservation for 2 rooms and Expedia sent 2 separate cancel-confirm emails with same Expedia ref# and 2 diff hotel reservation numbers. So, looks the hotel missed one.

But this is NOT a "nice" hotel.
1) Per the Expedia original confirmation no-show will cost 1st night. They charged my card twice: 1st for first night then for remaining nights.
2) NO response to my email,
3) And they let the charges go from pending to real charges.

I now disputed the 2 charges with my card Co.

Apr-5 update: I got credit for the 2 charges. Looks from the hotel, not Chase due to my disputes. Not clear if due to my email or due to Chase contacting the hotel, but I doubt Chase acts so quickly.
But still no response from hotel to my email, no apology.

Apr-8 Update: Got an email from Wyndham: Thank you for staying at the Days Inn Austin But I did not stay.
So maybe a Wyndham system is between the hotel and Expedia...

Last edited by IntFF; Apr 8, 18 at 5:21 pm
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