DEAD COCKROACH under my pillow!!!!!!!!!!
Jul 6, 2016, 6:35 pm
#1
Original Poster
Join Date: Jul 2016
Posts: 3
DEAD COCKROACH under my pillow!!!!!!!!!!
I spent the long weekend at an attraction in northern California. The first day we stayed at a Days Inn and I found a DEAD COCKROACH under my pillow! Together with it are some cockroach feces (under two pillows on two beds).
How scared I was!!!
All the hotels within 50 miles are booked out that day, so we had to stay. The hotel owner changed the linens for us, and promised a refund (I haven't received it yet). However I do think it's not that simple. What should I do other than complaining (which I will do right now)?
How scared I was!!!
All the hotels within 50 miles are booked out that day, so we had to stay. The hotel owner changed the linens for us, and promised a refund (I haven't received it yet). However I do think it's not that simple. What should I do other than complaining (which I will do right now)?
Jul 7, 2016, 7:06 am
#2
Company Representative - Wyndham Rewards
Join Date: May 2010
Location: Global
Programs: Wyndham Rewards
Posts: 147
We are sorry to hear of your experience and we appreciate you bringing this to our attention. Please direct message us or email us at [email protected] so we can assist with your concerns. We look forward to hearing from you.
Jul 7, 2016, 7:15 am
#3
Suspended
Join Date: Oct 2006
Location: Atherton, CA
Programs: UA 1K, AA EXP; Owner, Green Bay Packers
Posts: 21,690
Why were you "scared?"
Grossed out I understand, but the big bad cockroach isn't going to hurt you. And frankly, they're not very big in Northern California. A refund sounds appropriate.
Grossed out I understand, but the big bad cockroach isn't going to hurt you. And frankly, they're not very big in Northern California. A refund sounds appropriate.
Jul 7, 2016, 8:01 pm
#4
Original Poster
Join Date: Jul 2016
Posts: 3
We are sorry to hear of your experience and we appreciate you bringing this to our attention. Please direct message us or email us at [email protected] so we can assist with your concerns. We look forward to hearing from you.
Jul 7, 2016, 8:04 pm
#5
Original Poster
Join Date: Jul 2016
Posts: 3
Trick is when the room service person was changing the linen for us, a new insect (not cockroach this time) flew in and landed on the new linen. GROSS!
Jul 7, 2016, 8:10 pm
#6
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Join Date: Oct 2006
Location: Atherton, CA
Programs: UA 1K, AA EXP; Owner, Green Bay Packers
Posts: 21,690
Right! It was dead. I just didn't help getting scared, thinking there were more coming. It's not big, but not small either.
Trick is when the room service person was changing the linen for us, a new insect (not cockroach this time) flew in and landed on the new linen. GROSS!
Trick is when the room service person was changing the linen for us, a new insect (not cockroach this time) flew in and landed on the new linen. GROSS!
Let me recommend you never visit anywhere south of the Mason-Dixon Line, and avoid the tropics altogether.
I wish you safe and bug free travels.
Doc
Jul 8, 2016, 11:20 am
#7
Join Date: Dec 2013
Posts: 38
A few years ago, I was staying at the Crowne Plaza Coogee Beach in Sydney, Australia, and I returned to my room one evening to find that one of my neighbor guests had disposed of their room service tray by placing it in front of my door -- not to the side of it or next to their room door, but directly in front of my door so that I had to step over it to get into my room. What kind of an ignorant and rude person would do such a thing?
Anyway, when I got into the room there was a big cockroach on the closet door. I called the front desk to inform them and asked for someone to come and get rid of the unwanted items. After a long wait with no one showing up, I killed the cockroach myself and disposed of it in the toilet.
I never received an apology or any points or compensation for my inconvenience. So I guess you were lucky to get some points.
Anyway, when I got into the room there was a big cockroach on the closet door. I called the front desk to inform them and asked for someone to come and get rid of the unwanted items. After a long wait with no one showing up, I killed the cockroach myself and disposed of it in the toilet.
I never received an apology or any points or compensation for my inconvenience. So I guess you were lucky to get some points.
