Wyndham Member Level Experiences
#1
Original Poster
Join Date: Feb 2016
Posts: 27
Wyndham Member Level Experiences
I'm creating this thread as a place to share experiences with the perks promised for the new Wyndham Rewards levels. Here's my first experience:
Member Level: Diamond
Property: Microtel Madison, WI
Stay Type: Paid
Preferred Room: N/A - did not request
Late Checkout: N/A - did not request
Early Check-in: N/A - did not request
Suit Upgrades: Yes, the upgrade was not offered, but once I requested it I was upgraded from a queen room to a queen suite. The value of the upgrade was approximately $10.
Welcome Amenity: No welcome amenity was offered.
Member Level: Diamond
Property: Microtel Madison, WI
Stay Type: Paid
Preferred Room: N/A - did not request
Late Checkout: N/A - did not request
Early Check-in: N/A - did not request
Suit Upgrades: Yes, the upgrade was not offered, but once I requested it I was upgraded from a queen room to a queen suite. The value of the upgrade was approximately $10.
Welcome Amenity: No welcome amenity was offered.
#2
Join Date: Mar 2014
Location: ATL
Programs: DL DM, Hyatt LT DM, Wyndham DM, Hertz PC, HH Gold, SPG Gold, Marriott Gold
Posts: 2,038
Member Level: Diamond
Property: Travelodge Oshawa, ON Canada
Stay Type: Paid
Preferred Room: N/A - did not request
Late Checkout: N/A - did not request
Early Check-in: N/A - did not request
Suit Upgrades: No. No offer. No mention.
Welcome Amenity: No welcome amenity was offered.
Feel like this is just something they 'setup' to look like other programs but most wyndham locations don't have suites and what amenities are they going to offer? A bottle of water or a bag of chips?
Property: Travelodge Oshawa, ON Canada
Stay Type: Paid
Preferred Room: N/A - did not request
Late Checkout: N/A - did not request
Early Check-in: N/A - did not request
Suit Upgrades: No. No offer. No mention.
Welcome Amenity: No welcome amenity was offered.
Feel like this is just something they 'setup' to look like other programs but most wyndham locations don't have suites and what amenities are they going to offer? A bottle of water or a bag of chips?
#3
Original Poster
Join Date: Feb 2016
Posts: 27
Member Level: Diamond
Property: Travelodge Oshawa, ON Canada
Stay Type: Paid
Preferred Room: N/A - did not request
Late Checkout: N/A - did not request
Early Check-in: N/A - did not request
Suit Upgrades: No. No offer. No mention.
Welcome Amenity: No welcome amenity was offered.
Feel like this is just something they 'setup' to look like other programs but most wyndham locations don't have suites and what amenities are they going to offer? A bottle of water or a bag of chips?
Property: Travelodge Oshawa, ON Canada
Stay Type: Paid
Preferred Room: N/A - did not request
Late Checkout: N/A - did not request
Early Check-in: N/A - did not request
Suit Upgrades: No. No offer. No mention.
Welcome Amenity: No welcome amenity was offered.
Feel like this is just something they 'setup' to look like other programs but most wyndham locations don't have suites and what amenities are they going to offer? A bottle of water or a bag of chips?
Member Level: Diamond
Property: Super 8, Storm Lake, IA
Stay Type: Paid
Preferred Room: N/A - did not request
Late Checkout: N/A - did not request
Early Check-in: N/A - did not request
Suit Upgrades: No, but I was upgraded from a Queen to a King.
Welcome Amenity: N/A - Super 8 isn't required to provide welcome amenities.
#4
Join Date: Mar 2014
Location: ATL
Programs: DL DM, Hyatt LT DM, Wyndham DM, Hertz PC, HH Gold, SPG Gold, Marriott Gold
Posts: 2,038
I agree, so far I haven't been overly impressed. I have a stay coming up at a Wyndham Grand next month, it will be interesting to see if a higher-end property does a better job of implementing the new membership perks.
Member Level: Diamond
Property: Super 8, Storm Lake, IA
Stay Type: Paid
Preferred Room: N/A - did not request
Late Checkout: N/A - did not request
Early Check-in: N/A - did not request
Suit Upgrades: No, but I was upgraded from a Queen to a King.
Welcome Amenity: N/A - Super 8 isn't required to provide welcome amenities.
Member Level: Diamond
Property: Super 8, Storm Lake, IA
Stay Type: Paid
Preferred Room: N/A - did not request
Late Checkout: N/A - did not request
Early Check-in: N/A - did not request
Suit Upgrades: No, but I was upgraded from a Queen to a King.
Welcome Amenity: N/A - Super 8 isn't required to provide welcome amenities.
#5
Company Representative - Wyndham Rewards
Join Date: Aug 2010
Programs: Wyndham Rewards
Posts: 395
Thanks so much for sharing your feedback! If you ever need any assistance with booking a stay or general questions about our Member Levels program, please feel free to login to your Wyndham Rewards account and contact your dedicated concierge line.
Last edited by Wyndham Alison; Oct 7, 2016 at 9:18 am
#6
Company Representative - Wyndham Rewards
Join Date: Aug 2010
Programs: Wyndham Rewards
Posts: 395
Member Level: Diamond
Property: Travelodge Oshawa, ON Canada
Stay Type: Paid
Preferred Room: N/A - did not request
Late Checkout: N/A - did not request
Early Check-in: N/A - did not request
Suit Upgrades: No. No offer. No mention.
Welcome Amenity: No welcome amenity was offered.
Feel like this is just something they 'setup' to look like other programs but most wyndham locations don't have suites and what amenities are they going to offer? A bottle of water or a bag of chips?
Property: Travelodge Oshawa, ON Canada
Stay Type: Paid
Preferred Room: N/A - did not request
Late Checkout: N/A - did not request
Early Check-in: N/A - did not request
Suit Upgrades: No. No offer. No mention.
Welcome Amenity: No welcome amenity was offered.
Feel like this is just something they 'setup' to look like other programs but most wyndham locations don't have suites and what amenities are they going to offer? A bottle of water or a bag of chips?
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#7
Join Date: Apr 2003
Location: United States
Programs: UA, AA, DL, Amtrak
Posts: 4,647
Member Level: Diamond
Property: Travelodge Oshawa, ON Canada
Stay Type: Paid
Preferred Room: N/A - did not request
Late Checkout: N/A - did not request
Early Check-in: N/A - did not request
Suit Upgrades: No. No offer. No mention.
Welcome Amenity: No welcome amenity was offered.
Feel like this is just something they 'setup' to look like other programs but most wyndham locations don't have suites and what amenities are they going to offer? A bottle of water or a bag of chips?
Property: Travelodge Oshawa, ON Canada
Stay Type: Paid
Preferred Room: N/A - did not request
Late Checkout: N/A - did not request
Early Check-in: N/A - did not request
Suit Upgrades: No. No offer. No mention.
Welcome Amenity: No welcome amenity was offered.
Feel like this is just something they 'setup' to look like other programs but most wyndham locations don't have suites and what amenities are they going to offer? A bottle of water or a bag of chips?
Available at Dolce®, Wyndham Grand®, Wyndham Hotels and Resorts®, Wyndham Garden®, TRYP by Wyndham®, Ramada Worldwide®, Wingate by Wyndham®, Hawthorn Suites by Wyndham® and Microtel Inn & Suites by Wyndham®.
#9
FlyerTalk Evangelist
Join Date: Jan 2005
Location: home = LAX
Posts: 25,933
First, it depends on whether they have any upgradable rooms in the first place.
Then it depends on whether they have any of those rooms free at the time you arrive (or at the time earlier in the day when they chose your room) and stay free for the duration of the stay (if your stay is more than one night; btw, upgrades in all programs tend to be easier the shorter the stay).
But then it also depends on whether the staff there has been trained properly about status benefits that should be given out.
I often stay at one hotel (in another program) where the upgradable rooms are only available for upgrades on very slow nights (and I always stay just one night at a time at that hotel). Most nights they are already all occupied, because they have so few of them (and don't charge an unreasonable amount in cash for them).
So you see, without knowing not only the specifics of the hotel but also their booking load during you stay, it'd be really hard to judge even if you weren't just "humble Gold".
And this whole status thing at WyndhamRewards is very new, and so we don't have much experience with it yet.
#10
Join Date: Mar 2016
Posts: 398
Member Level: Gold
Property: Travelodge, Reno - downtown strip
Stay Type: cash + points
Preferred Room: N/A - did not request
Late Checkout: requested and denied.
Early Check-in: N/A - did not request
Suit Upgrades: N/A
This was my first stay as Gold. Honestly, I'm a simple guy and was happy with the quality of the room. However, i really was expecting to receive late check out per Gold status. It would have really been helpful for my circumstances, but the manager at the motel told me that she had never even heard of it and it didn't exist. Seemed kind of odd and screwed up my plans a little bit.
That night i stayed next to the airport at a Baymont suites, and asked if late check out could be available. It was out of curiosity only since i was leaving early morning. The lady said no problem.
I guess i just had a bad first experience with the Gold status.
Property: Travelodge, Reno - downtown strip
Stay Type: cash + points
Preferred Room: N/A - did not request
Late Checkout: requested and denied.
Early Check-in: N/A - did not request
Suit Upgrades: N/A
This was my first stay as Gold. Honestly, I'm a simple guy and was happy with the quality of the room. However, i really was expecting to receive late check out per Gold status. It would have really been helpful for my circumstances, but the manager at the motel told me that she had never even heard of it and it didn't exist. Seemed kind of odd and screwed up my plans a little bit.
That night i stayed next to the airport at a Baymont suites, and asked if late check out could be available. It was out of curiosity only since i was leaving early morning. The lady said no problem.
I guess i just had a bad first experience with the Gold status.
#11
Company Representative - Wyndham Rewards
Join Date: Aug 2010
Programs: Wyndham Rewards
Posts: 395
As a Gold Member, you'll be able to enjoy a preferred room and late checkout.
For full Member Levels details, visit here.
Please let me know if you have any additional questions, please login to your Wyndham Rewards account and call your dedicated concierge line.
Thanks!
Alison
Last edited by Wyndham Alison; Oct 7, 2016 at 9:19 am
#12
Join Date: Jan 2013
Location: ORD
Programs: Marriott Titanium Elite, UA Silver, AA Gold
Posts: 494
Member Level: Diamond
Property: V Samana, Dominican Republic
Stay Type: Go Free
Preferred Room: Denied
Late Checkout: N/A - did not request
Early Check-in: N/A - did not request
Suit Upgrades: Asked. Told I had to buy it.
Welcome Amenity: Welcome Drink (standard I believe)
Not really impressed. Most properties don't really understand the benefits even when you pull up their website showing the benefits. The exception so far was the Ramada Apollo in Amsterdam. Wonderful staff.
Property: V Samana, Dominican Republic
Stay Type: Go Free
Preferred Room: Denied
Late Checkout: N/A - did not request
Early Check-in: N/A - did not request
Suit Upgrades: Asked. Told I had to buy it.
Welcome Amenity: Welcome Drink (standard I believe)
Not really impressed. Most properties don't really understand the benefits even when you pull up their website showing the benefits. The exception so far was the Ramada Apollo in Amsterdam. Wonderful staff.
#13
Join Date: Apr 2003
Location: United States
Programs: UA, AA, DL, Amtrak
Posts: 4,647
Considering how ubiquitous the ads are for the Wyndham Rewards program (that irritating guy with the red beard seems to inhabit the lobby of every Super 8 in North America), you'd think hotel managers would be aware of the "member levels" by now.
#14
Join Date: Mar 2016
Posts: 398
Sounds like Wyndham, which so aggressively engages in external marketing, needs to engage in some aggressive internal marketing, too.
Considering how ubiquitous the ads are for the Wyndham Rewards program (that irritating guy with the red beard seems to inhabit the lobby of every Super 8 in North America), you'd think hotel managers would be aware of the "member levels" by now.
Considering how ubiquitous the ads are for the Wyndham Rewards program (that irritating guy with the red beard seems to inhabit the lobby of every Super 8 in North America), you'd think hotel managers would be aware of the "member levels" by now.
I really like the earning / redemption value and structure of the program, but it would be nice to have some of the promised benefits as well instead of the manager telling you that they don't exist.
#15
Join Date: Jan 2013
Location: ORD
Programs: Marriott Titanium Elite, UA Silver, AA Gold
Posts: 494
Couldn't agree more and had the same thoughts. The Rewards program is everywhere in lobby, yet the manager has no idea what it is.
I really like the earning / redemption value and structure of the program, but it would be nice to have some of the promised benefits as well instead of the manager telling you that they don't exist.
I really like the earning / redemption value and structure of the program, but it would be nice to have some of the promised benefits as well instead of the manager telling you that they don't exist.