Using points an All-Inclusive resorts
May 10, 2015, 8:37 am
#1
Original Poster
Join Date: May 2010
Posts: 724
Using points an All-Inclusive resorts
Do we have any stats yet on using Wyndham rewards points at all-inclusive resorts?
Would like to take my family of four to the Azteca resort. Would the 15k point redemption be valid for 2 adults and two kids?
Would like to take my family of four to the Azteca resort. Would the 15k point redemption be valid for 2 adults and two kids?
May 11, 2015, 7:13 am
#2
Company Representative - Wyndham Rewards
Join Date: Aug 2010
Programs: Wyndham Rewards
Posts: 395
Wyndham Rewards points can only be redeemed for Wyndham Hotels and our other core brands.
May 11, 2015, 12:44 pm
#3
Join Date: Jan 2014
Posts: 42
Not sure what is going on here....
I called Wyndham today as I had the same question and was told by customer service if you book a room using points at an all inclusive it includes everything and up to four people in a room if that is allowed
May 11, 2015, 10:16 pm
#4
Join Date: Nov 2013
Location: United States
Posts: 526
To answer the OP, you should be able to use points to book for however many people the max occupancy is. I think two adults + two kids should be possible, but I'd like to see somebody confirm as well.
May 12, 2015, 5:37 am
#5
Join Date: Jul 2013
Location: Florida
Programs: IHG, American airlines , BA club and others
Posts: 81
@Doctor of Credit When you do a search for all-inclusive Wyndham property in Freeport, it lets you book a room for 2 adults+2 kids. I didn't see any extra charges listed, just flat 15,000 points per night. I haven't called the property and don't actually plan to go there, but it appears to be possible. Could be a deal in high season. The property does appear rather basic, but it's beachfront, so spring rates are very high.
May 12, 2015, 12:54 pm
#6
Join Date: Apr 2011
Location: Texas
Programs: HHonorsDiamond
Posts: 665
@Doctor of Credit When you do a search for all-inclusive Wyndham property in Freeport, it lets you book a room for 2 adults+2 kids. I didn't see any extra charges listed, just flat 15,000 points per night. I haven't called the property and don't actually plan to go there, but it appears to be possible. Could be a deal in high season. The property does appear rather basic, but it's beachfront, so spring rates are very high.
May 12, 2015, 1:59 pm
#7
Join Date: Jul 2013
Location: Florida
Programs: IHG, American airlines , BA club and others
Posts: 81
@Sargenet Wow! Pretty sure it's a fluke. When I searched, it returned 3,000 points+$309 I wonder if it is a mistake and they loaded it incorrectly. Could be quite a deal for those with a ton of Wyndham points. I don't have any yet since I just applied for their card, but it would be tempting to redeem 9,000 Avios (per person) from Miami to get there. Pretty sure they will fix this in a near future.
May 14, 2015, 2:19 pm
#9
Join Date: Jun 2010
Programs: American, Delta, United
Posts: 26
May I also add that the Wyndham rewards computer crashed once during the lengthy phone conversation. At one point during the phone call the rep I was talking with informed me that Wyndham did not have any facilities in the Dominican Republic. I was not impressed!
May 14, 2015, 3:00 pm
#10
Company Representative - Wyndham Rewards
Join Date: Aug 2010
Programs: Wyndham Rewards
Posts: 395
Hi there!
I'm sorry to hear about your experience when calling us. If for whatever reason an agent is not able to assist you with booking a reservation, and is unable to give a valid reason, please ask to speak with an account supervisor. They may be able to be of more assistance.
I'm sorry to hear about your experience when calling us. If for whatever reason an agent is not able to assist you with booking a reservation, and is unable to give a valid reason, please ask to speak with an account supervisor. They may be able to be of more assistance.
May 14, 2015, 3:17 pm
#11
Join Date: Jun 2010
Programs: American, Delta, United
Posts: 26
Thanks for replying
Hi there!
I'm sorry to hear about your experience when calling us. If for whatever reason an agent is not able to assist you with booking a reservation, and is unable to give a valid reason, please ask to speak with an account supervisor. They may be able to be of more assistance.
I'm sorry to hear about your experience when calling us. If for whatever reason an agent is not able to assist you with booking a reservation, and is unable to give a valid reason, please ask to speak with an account supervisor. They may be able to be of more assistance.
May 14, 2015, 4:35 pm
#12
Join Date: Jun 2010
Programs: American, Delta, United
Posts: 26
Thanks for replying. Please clear up a question. Today I tried to book the Dominicus Beach location for 3 paid nights and 2 free nights. I was not able to book the free nights and after the lengthy call I gave up. Should the system allow a rep to book the free nights for me?
May 15, 2015, 4:39 am
#13
Join Date: Jun 2010
Programs: American, Delta, United
Posts: 26
As of Friday morning I still have no official word from Wyndham. Talking to the phone reps only gives conflicting statements. Three have said I should be able to book 3 paid nights and 2 free nights and 5 have said no. I'm still hoping to secure the booking I want. If I ever get written word I will share the info.
May 15, 2015, 4:59 am
#14
Company Representative - Wyndham Rewards
Join Date: Aug 2010
Programs: Wyndham Rewards
Posts: 395
I apologize for the confusion. Wyndham all inclusive resorts do not participate in Wyndham Rewards. If you need further assistance, you can call Wyndham Rewards Member Service at 1-866-996-7937
As of Friday morning I still have no official word from Wyndham. Talking to the phone reps only gives conflicting statements. Three have said I should be able to book 3 paid nights and 2 free nights and 5 have said no. I'm still hoping to secure the booking I want. If I ever get written word I will share the info.
May 15, 2015, 9:34 am
#15
Join Date: Jun 2010
Programs: American, Delta, United
Posts: 26
Thank You!
I'm now looking at booking the 5 nights at one of your hotels in Orlando.
Thanks again!
