Do you get more pressure to buy bad rent-a-car insurance, fuel options
Nov 1, 2005, 11:35 pm
#1
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Do you get more pressure to buy bad rent-a-car insurance, fuel options
My wife knows not to buy insurance or fuel from the car rental companies.
But she reports that she is asked, over and over, if she really wouldn't rather have the extra insurance and the pre-purchased tank of gas (both of which, of course, are sucker deals). I never get asked more than once. Is it your experience that women are subjected to more high-pressure selling of these items?
But she reports that she is asked, over and over, if she really wouldn't rather have the extra insurance and the pre-purchased tank of gas (both of which, of course, are sucker deals). I never get asked more than once. Is it your experience that women are subjected to more high-pressure selling of these items?
Nov 2, 2005, 8:19 am
#2
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Yes, and more sneakiness in terms of putting on the pre-paid gas option that I never asked for. It's the same as going to get an oil change at a quick-lube place and being told that I should really get the more expensive oil... that never happens to my husband.
Nov 2, 2005, 8:38 am
#3
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Originally Posted by candaceg
Yes, and more sneakiness in terms of putting on the pre-paid gas option that I never asked for. It's the same as going to get an oil change at a quick-lube place and being told that I should really get the more expensive oil... that never happens to my husband.
Nov 2, 2005, 9:41 am
#4
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Originally Posted by mbstone
My wife knows not to buy insurance or fuel from the car rental companies.
But she reports that she is asked, over and over, if she really wouldn't rather have the extra insurance and the pre-purchased tank of gas (both of which, of course, are sucker deals). I never get asked more than once. Is it your experience that women are subjected to more high-pressure selling of these items?
But she reports that she is asked, over and over, if she really wouldn't rather have the extra insurance and the pre-purchased tank of gas (both of which, of course, are sucker deals). I never get asked more than once. Is it your experience that women are subjected to more high-pressure selling of these items?
While I wouldn't buy the pre-paid gas option either, I do find the agents often will greatly over estimate the cost of gas in whatever city I happen to be in. You can pre-buy gas for just $2.89, and it's $3.50 in the rest of the city.
Last edited by l etoile; Nov 2, 2005 at 9:45 am
Nov 2, 2005, 10:09 am
#5
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In the last 8 or 9 months, I've either rented at LAX or AUS and the agent never went beyond my "no, thanks" in trying to get me to purchase either the CDW or the fuel plan. But maybe because that's because my husband was usually standing nearby.
Nov 2, 2005, 11:51 am
#6
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Originally Posted by letiole
While I wouldn't buy the pre-paid gas option either, I do find the agents often will greatly over estimate the cost of gas in whatever city I happen to be in. You can pre-buy gas for just $2.89, and it's $3.50 in the rest of the city.
What gets me is how insistent they are about how much money I would be saving if I did the prepaid plan. My response is typically:"You know, maybe you're on to something. So if I return the car with the tank 3/4 full, I'll only pay for the remaining 1/4 of a tank of gasoline. That does sound like something which would be beneficial to me; I'm so glad you kept asking me after I initially refused. Now where does it say that in writing that I only pay for the remaining amount of gas needed to fill the tank?"
Then I get the look. "Well, that's not the way it works...." No kidding.
Nov 2, 2005, 12:58 pm
#7
Join Date: Jan 2005
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If I have to go to the counter then I get the hard sell. Since I now do the bypass counter thing the only question I get is if I want the pre paid fuel question once I decline I don't get any further questions on it. I have noticed that the harder sells seems to come from places like dollar, and budget
Nov 3, 2005, 4:44 pm
#9
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Since I've become a #1 Gold member with Hertz, they don't try to upsell squat to me. I think I'm on to something here.
Nov 3, 2005, 6:25 pm
#10
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Originally Posted by Viajera
I agree with this. I'ts a way to avoid the problem because your preferences are in your profile and you don't have to stop at the counter.
Nov 4, 2005, 8:25 am
#11
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Originally Posted by oklAAhoma
I concur. While I run into similar hard-sell tactics elsewhere, thanks to my Hertz #1 Gold status, I'm not subjected to that while renting a car.
Nov 4, 2005, 8:39 am
#12
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Originally Posted by Analise
It was here just a few weeks ago, did an insistent rep push me to get their refuel option. The reply I gave a few posts above were directed at her in Portland. So unfortunately sometimes even with membership, smaller airports don't have the conveniences of expedited service.
Luckily for me (or maybe I should say luckily for Hertz), so far at least, I have not encountered that attitude with any Hertz agents. I've just assumed it is because my profile clearly lists my preferences, but maybe I've just managed to avoid the patronizing agents out there. I'll keep my fingers crossed that I can continue my streak.
Nov 4, 2005, 12:14 pm
#13
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I was annoyed so much that I wanted to shove her "benefit" right back at her. What I really hated was how she omitted telling me that I would be charged for the refill of the entire tank even if I returned it 3/4 full.
Nov 4, 2005, 12:49 pm
#15
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Originally Posted by oklAAhoma
Are the majority of women really that gullible or are they just perceived by (insert industry) as easy targets for add-on charges?