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App: flight unconfirmed; WestJetter: flight is confirmed

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App: flight unconfirmed; WestJetter: flight is confirmed

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Old Jun 28, 2022, 2:48 pm
  #1  
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Join Date: Jul 2020
Posts: 366
App: flight unconfirmed; WestJetter: flight is confirmed

Who to believe?

The website doesn't have any messages saying that my flight is unconfirmed so presumably there's no issues with it.
The flight is still being sold by WS with no time changes.

The agent I talked to resent my itinerary and it does say confirmed. But the app still says unconfirmed.
I feel like this is not going to go well on the day of departure and having the flight originate at an outstation doesn't help.
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Old Jun 28, 2022, 3:33 pm
  #2  
 
Join Date: Sep 2017
Posts: 231
What's the flight number, route? Any recent history?
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Old Jun 28, 2022, 3:42 pm
  #3  
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Join Date: Jul 2020
Posts: 366
Nothing abnormal about the seasonal route other than it has been consistently late.

Also should note that my itinerary is very simple. There is a grand total of one segment bought directly with WestJet, that's it.
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Old Jun 28, 2022, 9:40 pm
  #4  
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What, exactly, does the app say? Does it say "unconfirmed"? Does it tell you to contact WS?

Last weekend, the app also kept telling me it was time to check in despite already having checked in, so I might not worry too much about it, but it would be easier to make an assessment if you provided more information.
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Old Jun 30, 2022, 9:50 am
  #5  
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Join Date: Jul 2020
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App: "Your flight is not confirmed. Please contact us at 1-888-937-8538 regarding your trip."
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