Does my flight still exist?
Feb 28, 22, 7:59 pm
#1
FlyerTalk Evangelist
Original Poster
Join Date: Feb 2010
Posts: 13,565
Does my flight still exist?
Hi all. I went online to check if an upcoming flight was any cheaper with today’s sale, but the flight is not showing up. It’s possible that it is sold out but I’d be very surprised a) this far out, b) this route and c) when I booked two weeks ago it was wide open seating (while I know that’s no guarantee it would be odd). Is there somewhere I can see if it has been axed? I’ve not had any email and it’s showing normal (no !) in the app.
WS 561 May 23
thanks!
WS 561 May 23
thanks!
Feb 28, 22, 11:07 pm
#2
Join Date: Dec 2002
Posts: 7,842
Which route is that?
The flight number doesn't appear to have been used in the last several years.
The flight number doesn't appear to have been used in the last several years.
Mar 1, 22, 7:59 am
#3
FlyerTalk Evangelist
Original Poster
Join Date: Feb 2010
Posts: 13,565
Which route is that?
The flight number doesn't appear to have been used in the last several years.
The flight number doesn't appear to have been used in the last several years.
Mar 1, 22, 9:01 am
#4
Join Date: Nov 2019
Location: YMJ (YQR)
Programs: Qantas LTG, WestJet Plat
Posts: 298
What does it say when you view your booking on the website?
It may be that WestJet is in the process of updating its May schedule and your flight is being removed - it can take a few days for the system to process the changes, select an alternative for your journey, send you an email, etc.
It may be that WestJet is in the process of updating its May schedule and your flight is being removed - it can take a few days for the system to process the changes, select an alternative for your journey, send you an email, etc.
Mar 1, 22, 10:13 am
#5
FlyerTalk Evangelist
Original Poster
Join Date: Feb 2010
Posts: 13,565
What does it say when you view your booking on the website?
It may be that WestJet is in the process of updating its May schedule and your flight is being removed - it can take a few days for the system to process the changes, select an alternative for your journey, send you an email, etc.
It may be that WestJet is in the process of updating its May schedule and your flight is being removed - it can take a few days for the system to process the changes, select an alternative for your journey, send you an email, etc.
Mar 1, 22, 12:40 pm
#6
Moderator, Air Canada; FlyerTalk Evangelist
Join Date: Feb 2015
Location: YYC
Programs: AC SE MM, DL PM, WS Plat, BA Silver, Marriott Plat, Hilton Gold, Accor Silver
Posts: 16,067
Spoiler
Mar 7, 22, 1:13 am
#7
FlyerTalk Evangelist
Join Date: Aug 2000
Location: Edmonton, AB, Canada
Programs: AC 50K, Hertz President’s Circle, Accor Platinum, Hilton Gold, Marriott Gold
Posts: 10,034
I have a similar issue with WS548 YEG-YUL on May 25. I suspect the start of this new non-stop is delayed. I assume if it is cancelled I would be entitled to a refund since they don’t offer a non -stop to YUL at all….
Mar 7, 22, 8:51 am
#8
Moderator, Air Canada; FlyerTalk Evangelist
Join Date: Feb 2015
Location: YYC
Programs: AC SE MM, DL PM, WS Plat, BA Silver, Marriott Plat, Hilton Gold, Accor Silver
Posts: 16,067
I assume if it is cancelled I would be entitled to a refund since they don’t offer a non -stop to YUL at all….
Mar 7, 22, 6:31 pm
#10
Join Date: Sep 2017
Posts: 229
While we're at it, does WS512 (YLW-YYZ direct) actually exist in late May? Can't find it on the WestJet site or app, but flightmapper says:
Thu,Fri,Sun 11:30 Kelowna (YLW) 18:43 Lester B. Pearson, Toronto (YYZ) 3
WS 512 Non-stop Boeing 737-700 (73W) 4:13 Effective 2022-05-26 through 2022-06-02
WS 512 Non-stop Boeing 737-700 (73W) 4:13 Effective 2022-05-26 through 2022-06-02
Mar 7, 22, 9:05 pm
#11
Join Date: Mar 2010
Location: Calgary
Posts: 1,400
Not sure if this means they may be looking at changes, whether there is a glitch in posted flights, or another reason.
Mar 11, 22, 10:24 pm
#12
FlyerTalk Evangelist
Join Date: Aug 2000
Location: Edmonton, AB, Canada
Programs: AC 50K, Hertz President’s Circle, Accor Platinum, Hilton Gold, Marriott Gold
Posts: 10,034
This secret cancellation syndrome is not customer friendly. I discovered a YYJ-YEG sector in May is cancelled but not showing as such. Thankfully I bought a back up on AC for my YUL flight as otherwise I might be up the creek at this point, or at least paying 2 or 3 times as much!
Apr 5, 22, 10:58 am
#13
Join Date: Sep 2017
Posts: 229
I checked from mid-May until the first week of Jun, the flight is listed as available every day for standby travel, but not for confirmed ticket purchase on Fri, Sun, Mon (i.e. 13, 15, 16, 20, 22, 23, 27, 29, 30 May), but available all other days and each day for Jun.
Not sure if this means they may be looking at changes, whether there is a glitch in posted flights, or another reason.
Not sure if this means they may be looking at changes, whether there is a glitch in posted flights, or another reason.
