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When did WestJet begin sending "abandoned cart" emails?

When did WestJet begin sending "abandoned cart" emails?

Old Apr 19, 21, 7:53 pm
  #1  
Original Poster
 
Join Date: Jan 2007
Location: Colorado Springs
Programs: No single airline or hotel chain is of much use to me anymore.
Posts: 2,754
When did WestJet begin sending "abandoned cart" emails?

Hi (firstname), still want to fly to (city)?

(firstname), if (city) is still on your mind, let's book it.

We've made some important changes to our business for your safety and peace of mind. So you can book your next flight with the confidence we have you covered.

Book Now
I don't think I received any of these when I was looking at Hawaii itineraries for Christmas recently. At the very least there should be a one-click opt-out for these reminders. With Staples and Newegg I had to unsubscribe all together to stop getting nagged which I don't want to do and WestJet probably doesn't want me to do either.

It looks like they're using Adobe Campaign to generate these spam messages:

https://experienceleague.adobe.com/d...use-cases.html
Error 601 is offline  
Old Apr 19, 21, 8:33 pm
  #2  
Moderator, Air Canada; FlyerTalk Evangelist
 
Join Date: Feb 2015
Location: YYC
Programs: AC SE100K, WS Gold, BA Silver, Marriott Titanium, Accor/Hilton/Radisson/NH Gold
Posts: 11,252
I'm pretty sure I started getting these from WS before COVID.
Adam Smith is offline  
Old Apr 20, 21, 8:32 pm
  #3  
 
Join Date: Apr 2016
Posts: 156
Got my first in late Jan 2020.
Hi [First Name], still want to fly to Calgary?
[First Name], if Calgary is still on your mind, let's book it. You're only a few clicks away from your next trip. We're ready when you are.
zappy312 is offline  
Old Apr 20, 21, 9:39 pm
  #4  
 
Join Date: Jul 2014
Location: YVR
Programs: WS Plat., AS Gold, Winner "Misanthropes to Watch" (1984)
Posts: 839
Originally Posted by Adam Smith View Post
I'm pretty sure I started getting these from WS before COVID.
Same......way before COVID for me. They're annoying.
Frequentlander is offline  

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