Seat selection vouchers can now be used for companions
#1
Original Poster
Join Date: Nov 2000
Location: Victoria BC
Programs: AC *50K MM; WS Platinum; Marriott Lifetime Titanium Elite
Posts: 811
Seat selection vouchers can now be used for companions
This was in an email just received as a Gold member.
”Effective August 28, 2019, you will be able to share your advance seat selection vouchers with your travel companions when they are travelling with you.”
Bravo WestJet! This was my biggest complaint with recent changes in the WestJet rewards program, and you’ve listened to your customers. Good on you!
”Effective August 28, 2019, you will be able to share your advance seat selection vouchers with your travel companions when they are travelling with you.”
Bravo WestJet! This was my biggest complaint with recent changes in the WestJet rewards program, and you’ve listened to your customers. Good on you!
#4
Join Date: Jun 2019
Programs: WestJet Gold
Posts: 79
#5
Join Date: Jan 2003
Location: Ontario, Canada
Programs: Westjet Platinum, Fairmont Platinum RIP, Accor Gold, Marriott Lifetime Silver, HH Diamond
Posts: 1,296
However the fine print states that these seat selection vouchers are only good for basic, econo, and econoflex seats. If you're flying premium, your companion is out of luck!
#6
Join Date: Jun 2019
Programs: WestJet Gold
Posts: 79
#7
Join Date: Jan 2005
Location: The World
Programs: WS Platinum, Marriott Titanium, DL Gold, UA Silver
Posts: 1,460
Not sure I understand what you’re saying ... every Premium fare ticket, regardless of how purchased, includes free seat selection. You never have to pay (or use a voucher) to choose a seat in Premium.
#8
Join Date: Jan 2003
Location: Ontario, Canada
Programs: Westjet Platinum, Fairmont Platinum RIP, Accor Gold, Marriott Lifetime Silver, HH Diamond
Posts: 1,296
Hmmm, looking at it that way, you're definitely correct! And likely how I got my companions seats in premium in the past. But why did they include econoflex fares in the fine print of these vouchers, when seat selection is included with these fares? So confusing!! LOL!
#9
Join Date: Jun 2019
Programs: WestJet Gold
Posts: 79
Econoflex includes a regular seat. If you would like to sit in a preferred seat or exit row seat, additional fees would apply. You would be able to use seat vouchers to waive the extra fees for the better seats.
#10
Join Date: Jan 2005
Location: YVR
Posts: 304
Mrs F1 and I are booked in bulkhead seats for an upcoming overseas itinerary. My fear is if I attempt to refund her fee and apply a voucher, Westjet IT might fail me and I'll lose her seat assignment completely during the process. Is that warranted do you think?
#11
Join Date: May 2015
Location: Vancouver
Programs: Aeroplan, Mileage Plus, WestJet Gold, AMEX Plat
Posts: 2,026
I have little confidence in WS or any airlines software team to handle such a case correctly.
#13
Join Date: Jan 2005
Location: YVR
Posts: 304
See, I don't even have confidence I'd even be able to do it over the phone. The moment the agent takes the seat away from my wife, I can only hear his/her voice telling me they can't get the seat back after applying the voucher "for some reason".
Waiting for someone else to try this out first and confirming it was done hassle free before giving it a try.
Waiting for someone else to try this out first and confirming it was done hassle free before giving it a try.
#14
Join Date: Jan 2005
Location: YVR
Posts: 304
Bump. I selected a seat in Economy and applied a voucher. I subsequently won a bid up to premium. If I call in and ask, will WS cancel my economy seat selection and return the voucher to my account?
-Edit- Called in and asked and, as suspected, was unsuccessful due to the upgrade.
-Edit- Called in and asked and, as suspected, was unsuccessful due to the upgrade.
Last edited by F 1; Oct 7, 2019 at 12:07 am