The WestJet 737 MAX 8 thread
Mar 14, 2019, 5:32 pm
#46
Join Date: Apr 2016
Location: YHZ/YQM
Programs: Aeroplan
Posts: 1,618
Just got an email from Swoop reminding customers that they don't fly the Max, only 737-800.
As you may have heard, Transport Canada has grounded all Boeing 737 MAX series aircraft until further notice as a precautionary measure, given the recent events involving this model.
Swoop does not operate Boeing 737 MAX aircraft. Our fleet consists solely of Boeing 737-800 Next Generation aircraft, which have been safely flying for many years.
Travellers flying with Swoop or thinking of booking with Swoop can be assured that their flights will not be affected by Transport Canada’s decision to ground the Boeing 737 MAX and can travel safely and confidently on our Boeing 737-800 NG aircraft.
Explore on Canada!
Swoop does not operate Boeing 737 MAX aircraft. Our fleet consists solely of Boeing 737-800 Next Generation aircraft, which have been safely flying for many years.
Travellers flying with Swoop or thinking of booking with Swoop can be assured that their flights will not be affected by Transport Canada’s decision to ground the Boeing 737 MAX and can travel safely and confidently on our Boeing 737-800 NG aircraft.
Explore on Canada!
Mar 14, 2019, 8:30 pm
#48
Original Poster
Join Date: Apr 2016
Posts: 296
Interesting write-up from two anonymous pilots in The Atlantic:
https://www.theatlantic.com/notes/20...pilots/584941/
https://www.theatlantic.com/notes/20...pilots/584941/
Mar 15, 2019, 7:32 pm
#49
Suspended
Join Date: Aug 2018
Posts: 669
Mar 15, 2019, 7:43 pm
#50
Join Date: May 2006
Posts: 980
Mar 15, 2019, 8:40 pm
#52
Join Date: Dec 2006
Location: YEG
Posts: 3,925
What’s wrong with that? Swoop flies the 737-800 and pax who don’t know better could easily confuse that with the 737-Max-800. I don’t see anything wrong with informing people that it is a different aircraft type, otherwise they’d likely be flooded with calls about people wanting to cancel/change/etc.
IMHO they’d have been irresponsible not to point out the difference.
IMHO they’d have been irresponsible not to point out the difference.
Mar 15, 2019, 10:40 pm
#53
Join Date: Mar 2010
Location: Calgary
Posts: 1,444
if you follow Flyswoop on Facebook and Twitter, this statement was put out by Swoop globally to try to allay the repeated questions from passengers whether Swoop flies the MAX, sometimes multiple times per hour. It was becoming comical how the same question was being asked over and over, with posters not bothering to check previous postings or the prominent statement Swoop had already posted in various places.
Mar 15, 2019, 11:34 pm
#54
Join Date: Dec 2008
Location: Delta, BC
Posts: 1,646
Mar 16, 2019, 12:23 am
#55
Join Date: May 2015
Location: Vancouver
Programs: Aeroplan, Mileage Plus, WestJet Gold, AMEX Plat
Posts: 2,026
Yes, WS has stopped bragging about the new aircraft. It would be in bad taste and certainty not useful to be bragging about owning the 737 max until this gets resolved and the problems are corrected. Once that happens things will be back to normal.
Mar 16, 2019, 9:30 am
#56
Join Date: Feb 2007
Location: YVR
Programs: Erstwhile Accidental AC E35K
Posts: 2,915
AC has been pretty good at rebooking, too. I’m doing IT work for them in the Ops area at the moment and they have been quite proactive in using their analytics to try and optimize fleet utilization. My own flight tonight was cancelled but I was efficiently rebooked on to one an hour earlier.
I haven't seen any complaints about WS's phone service, so I assume it's better. Good for them.
Mar 18, 2019, 9:37 am
#57
A FlyerTalk Posting Legend
Join Date: May 2002
Location: YEG
Programs: HH Silver
Posts: 56,446
WS has only substituted for the MAX up to 31st Mar. but does it really believe the ban will be lifted by then? I think the chances of the Oilers making the playoffs are higher than MAX getting airborne in the next 2 weeks but that's merely MHO.
Mar 18, 2019, 10:14 am
#58
Join Date: Mar 2010
Location: Calgary
Posts: 1,444
I don’t think you will see more than about a two week sliding window for changes until there is some certainty on when the MAXs will be back in service. The disruption to operations, juggling of maintenance windows, lease aircraft availability and advanced guest change notification all have to be taken into consideration - too advanced change time reduces flexibility, likely leading to a higher number of cancellations rather than shuffling of the fleet to move as many people as possible.
Mar 18, 2019, 1:15 pm
#59
Join Date: Jan 2005
Location: The World
Programs: WS Platinum, Marriott Titanium, DL Gold, UA Silver
Posts: 1,478
Issued by WestJet this morning (Monday 3/18) via Twitter:
This seems to hint that the Max8 isn’t making a quick return - even with news of a Boeing software update to MCAS coming in the next ten days. It sounds like they know they’ll need to do a lot to coax passengers back on board.
(And on a slight tangent, who would have written this? It’s like a thesaurus was dropped into a blender to build one big, long sentence. It goes way past even typical “corporate speak” ... bordering on plain ol’ awful grammar.)
We will continue to be unrelenting in providing nothing less than 100 per cent assurance to all our travelling guests in processes, procedures and any further required training before the 737 MAX once again take to Canadian skies.
This seems to hint that the Max8 isn’t making a quick return - even with news of a Boeing software update to MCAS coming in the next ten days. It sounds like they know they’ll need to do a lot to coax passengers back on board.
(And on a slight tangent, who would have written this? It’s like a thesaurus was dropped into a blender to build one big, long sentence. It goes way past even typical “corporate speak” ... bordering on plain ol’ awful grammar.)
Mar 18, 2019, 1:27 pm
#60
Join Date: Jul 2014
Location: YVR
Programs: WS Nothing, AC Something, AS Gold. Too big for 737Max washrooms
Posts: 893