The WestJet 737 MAX 8 thread
#61
Join Date: Mar 2010
Location: Calgary
Posts: 1,437
It is exactly what a lawyer would write, which is likely the source, or it was at least completely vetted by the legal dept.
#62
Join Date: Jan 2007
Programs: No single airline or hotel chain is of much use to me anymore.
Posts: 3,275
One of my friends was manning the keyboard in a crisis situation and they had a lawyer, a vice president, a couple engineers, a lobbyist and a local government emergency coordinator wordsmithing a statement mostly by shouting over one another until they had a word salad everyone could agree on that was roughly two paragraphs that said something happened, we will tell you about it later, let us know if you smell anything funny.
#63
Join Date: Dec 2008
Location: Delta, BC
Posts: 1,645
I recall many years ago how often people would refer to any large airliner as a "747" - more a "kleenex" about brand dilution in a mildly flattering way as opposed to the 737MAX where there might be a wish that aircraft could apply for legal name changes.
#64
Join Date: Jun 2010
Location: YYG
Programs: airlines and hotels and rental cars - oh my!
Posts: 2,987
The problem is that the vast majority of passengers have no idea what aircraft they are on and don't care - UNTIL something like this MAX incident captures greater attention. Now they will be asking, at least for a while, what plane they are on and is that one that crashes and kills people. Yes, a PR problem.
I recall many years ago how often people would refer to any large airliner as a "747" - more a "kleenex" about brand dilution in a mildly flattering way as opposed to the 737MAX where there might be a wish that aircraft could apply for legal name changes.
I recall many years ago how often people would refer to any large airliner as a "747" - more a "kleenex" about brand dilution in a mildly flattering way as opposed to the 737MAX where there might be a wish that aircraft could apply for legal name changes.
#65
Join Date: Nov 2012
Location: YYT
Programs: AC E35k, HHonors Silver
Posts: 743
Given that AC have announced removal of MAX from their timetable to July 1st, do you think we'll see something similar from WJ shortly?
https://aircanada.mediaroom.com/2019...7-MAX-Aircraft
https://aircanada.mediaroom.com/2019...7-MAX-Aircraft
#66
Join Date: Jan 2005
Location: The World
Programs: WS Platinum, Marriott Titanium, DL Gold, UA Silver
Posts: 1,460
Yep. But if only they’d had a communications person there too — somebody who could have tweaked the sentence slightly to make it, well, coherent. It’s an important message, worth communicating in clear, approachable language.
#67
Join Date: Jan 2005
Location: The World
Programs: WS Platinum, Marriott Titanium, DL Gold, UA Silver
Posts: 1,460
Given that AC have announced removal of MAX from their timetable to July 1st, do you think we'll see something similar from WJ shortly?
https://aircanada.mediaroom.com/2019...7-MAX-Aircraft
https://aircanada.mediaroom.com/2019...7-MAX-Aircraft
#68
Join Date: Jul 2014
Location: YVR
Programs: WS Nothing, AC Something, AS Gold. Too big for 737Max washrooms
Posts: 893
Given that AC have announced removal of MAX from their timetable to July 1st, do you think we'll see something similar from WJ shortly?
https://aircanada.mediaroom.com/2019...7-MAX-Aircraft
https://aircanada.mediaroom.com/2019...7-MAX-Aircraft
#69
Join Date: Nov 2012
Location: YYT
Programs: AC E35k, HHonors Silver
Posts: 743
I think they have to. There’s no doubt that they’ll be grounded well into the summer. The 787s are now relieving the pressure on YYC-YYZ. Once they get pulled into Europe service (which I’m sure will happen on time and as planned) they’re going to have a real lack of narrowbody metal.
#70
Join Date: Nov 2012
Location: YYT
Programs: AC E35k, HHonors Silver
Posts: 743
Guess they are still working on updating schedules. Don't think your friend will be flying direct to YYT though.
#72
Join Date: Mar 2002
Location: YYJ
Posts: 4,132
What a painful routing. You should hope that they cancel your flight and give you a better alternative!
#73
Join Date: Mar 2010
Location: Calgary
Posts: 1,437
YYJ-YYC-YHZ-GLA is only an hour slower than the quickest route which is YYJ-SEA-KEF-GLA, but crossing two additional borders and having to arrive earlier for US pre-clearance will eat up much of the time saving and add risk to missed connections, especially as WestJet and Air Canada are the only airlines that can provide an end-to-end journey on their own metal both taking about 15.5 hrs, all others require codeshare.
#74
Join Date: Dec 2010
Posts: 125
#75
Join Date: Mar 2002
Location: YYJ
Posts: 4,132
YYJ-YYC-YHZ-GLA is only an hour slower than the quickest route which is YYJ-SEA-KEF-GLA, but crossing two additional borders and having to arrive earlier for US pre-clearance will eat up much of the time saving and add risk to missed connections, especially as WestJet and Air Canada are the only airlines that can provide an end-to-end journey on their own metal both taking about 15.5 hrs, all others require codeshare.
Even sticking with WS partners, DL/KL via SEA/AMS would be much better as you have a 10 hour flight to get a proper sleep on.
Next best option within the WestJet partner environment would be YYJ-YVR-AMS-GLA on WS/KL. Longer layovers but again a proper 9h30m flight to get some rest on.
The WestJet option is a 1.5 hour flight, 2h49m hour layover, 4h46m flight, 1h34m layover, 5h24m flight. That's what I meant by painful. No way someone can fly that itinerary and be able to feel rested upon arrival.