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Anyone receive their Gold/Platinum 2019 kit yet?

Anyone receive their Gold/Platinum 2019 kit yet?

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Old Feb 1, 19, 9:14 am
  #1  
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Join Date: Jan 2003
Location: Ontario, Canada
Programs: Westjet Platinum, Fairmont Platinum RIP, Accor Platinum, Marriott Lifetime Silver, HH Diamond
Posts: 1,233
Anyone receive their Gold/Platinum 2019 kit yet?

Just wondering if Westjet has sent any kits in the mail yet welcoming us to our gold/platinum status for 2019? I haven't seen anything show up here yet. I could use some new luggage tags.
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Old Feb 1, 19, 10:13 am
  #2  
 
Join Date: Jul 2018
Programs: WestJet Platinum, HHonors Diamond
Posts: 81
I received a Gold welcome package in December 2018. Haven’t seen anything for Platinum yet.
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Old Feb 1, 19, 11:11 am
  #3  
 
Join Date: Jul 2014
Location: YVR
Programs: WS Plat., AS Gold, Winner "Misanthropes to Watch" (1984)
Posts: 660
I received Gold luggage tags - and a nice letter welcoming me to WestJet Gold - the day after Plat. was started and I got my Plat. status.
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Old Feb 2, 19, 9:12 am
  #4  
 
Join Date: Jul 2017
Programs: Air Canada 75K, WestJet Platinum, Marriott Titanium
Posts: 45
Originally Posted by Troubler View Post
I received a Gold welcome package in December 2018. Haven’t seen anything for Platinum yet.
Originally Posted by Frequentlander View Post
I received Gold luggage tags - and a nice letter welcoming me to WestJet Gold - the day after Plat. was started and I got my Plat. status.
The same for me. I’m guessing they print off tags once or twice per year.
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Old Feb 5, 19, 6:54 am
  #5  
 
Join Date: Sep 2018
Posts: 15
Same.. nothing on my end
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Old Feb 5, 19, 5:12 pm
  #6  
 
Join Date: Jul 2018
Programs: WestJet Platinum, HHonors Diamond
Posts: 81
Just called in to the platinum line for something else. At the end of the call I figured I’d ask about platinum welcome kits and tags. The agent said he believed the plan was to start shipping those out in the spring.
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Old Jun 21, 19, 9:36 pm
  #7  
 
Join Date: Aug 2003
Location: Canada
Programs: Marriott Plat; Air Canada E75K; Westjet Platinum
Posts: 1,121
Got my platinum package today including 2 grey colour luggage tags inside, nothing else.
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Old Jun 24, 19, 3:26 am
  #8  
 
Join Date: Jul 2002
Location: Victoria, BC
Programs: UA 1k, AA Exec Plt 2MM, HH Diamond, *wood Gold, disgruntled Amex Ex-Centurion
Posts: 580
I made first Gold and then Platinum in Q1 - no kit received so far
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Old Jun 24, 19, 12:19 pm
  #9  
 
Join Date: Aug 2002
Location: YYZ/MGA
Programs: AA 1MM Lifetime Gold, WS Gold, Marriott Silver
Posts: 7,128
I got nothing ever from WS for elite levels and frankly gave up on them doing anything comparable to more seasoned airlines.
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Old Jun 24, 19, 10:52 pm
  #10  
 
Join Date: Feb 2007
Location: YVR
Programs: Accidental AC E35K
Posts: 2,338
I received my status match confirmation email in mid May. Since then, radio silence.

I also discovered that the seat selection vouchers can only be used by myself, and not by Mrs. S even on the same PNR.
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Old Jun 24, 19, 11:37 pm
  #11  
 
Join Date: Jul 2002
Location: Victoria, BC
Programs: UA 1k, AA Exec Plt 2MM, HH Diamond, *wood Gold, disgruntled Amex Ex-Centurion
Posts: 580
Originally Posted by Sopwith View Post
I received my status match confirmation email in mid May. Since then, radio silence.

I also discovered that the seat selection vouchers can only be used by myself, and not by Mrs. S even on the same PNR.
Not sure what there was to "discover", since this limitation is clearly stated on the website: "Vouchers may be used for member only and are non-transferable. Vouchers may not be used for other guests or companions."

Does this make sense? No, it doesn't - or at least it is quite stingy. Especially since I still have these vouchers in my account as a Platinum member, who gets unlimited seat selection in any case...
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Old Jun 26, 19, 11:08 am
  #12  
 
Join Date: Aug 2002
Location: YYZ/MGA
Programs: AA 1MM Lifetime Gold, WS Gold, Marriott Silver
Posts: 7,128
Originally Posted by colonius View Post
Not sure what there was to "discover", since this limitation is clearly stated on the website: "Vouchers may be used for member only and are non-transferable. Vouchers may not be used for other guests or companions."

Does this make sense? No, it doesn't - or at least it is quite stingy. Especially since I still have these vouchers in my account as a Platinum member, who gets unlimited seat selection in any case...
Still for a couple they save something by only paying for one seat vs. two so it's less stingy than nothing other than pay or we'll seat you. I agree that as with many airlines when you get to highest tiers or fly the premium fares a lot of these features mean bupkus.
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Old Jun 26, 19, 1:39 pm
  #13  
 
Join Date: Jan 2005
Location: The World
Posts: 837
The issue many have with the “new” seat selection vouchers is that the rules recently changed — and the benefit was devalued pretty significantly.

Until the change (earlier this year, IIRC) they could be used for anyone on the same PNR as the member. That meant that I could use them for seat selection for the whole family when heading off on a vacation. A really nice benefit.

Now, under the new terms, my family vacations require me to pay for seat selection for 3 out of the 4 of us. My loyalty to WS now costs me quite a bit more out of pocket when going on a family vacation.

Is it still better than nothing? Well, sure. But compared to what it used to be, it’s an annoying, nickel-and-dining reduction of benefits.

And it seems odd timing, given that WS is clamouring to transform themselves into a mainstream carrier that appeals to frequent business travellers, and has promised a more robust and worthwhile FF program.
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Old Jul 5, 19, 6:22 pm
  #14  
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Join Date: Mar 2005
Location: YYZ
Programs: AC*SE MM, SD Gold, SPG Gold
Posts: 12,884
Originally Posted by Sopwith View Post
I received my status match confirmation email in mid May. Since then, radio silence.
Ditto.

(...and it took them more than two weeks to confirm the status match vs. the suggested one week).
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Old Jul 5, 19, 9:20 pm
  #15  
 
Join Date: Jul 2002
Location: Victoria, BC
Programs: UA 1k, AA Exec Plt 2MM, HH Diamond, *wood Gold, disgruntled Amex Ex-Centurion
Posts: 580
I received my Gold Welcome Kit with the luggage tags yesterday.... about 3 months after I made Platinum. Way to go, WestJet....
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