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-   -   Anyone receive their Gold/Platinum 2019 kit yet? (https://www.flyertalk.com/forum/westjet-westjet-rewards/1954144-anyone-receive-their-gold-platinum-2019-kit-yet.html)

Arthurrs Feb 1, 2019 9:14 am

Anyone receive their Gold/Platinum 2019 kit yet?
 
Just wondering if Westjet has sent any kits in the mail yet welcoming us to our gold/platinum status for 2019? I haven't seen anything show up here yet. I could use some new luggage tags.

Troubler Feb 1, 2019 10:13 am

I received a Gold welcome package in December 2018. Haven’t seen anything for Platinum yet.

Frequentlander Feb 1, 2019 11:11 am

I received Gold luggage tags - and a nice letter welcoming me to WestJet Gold - the day after Plat. was started and I got my Plat. status.

jkordyback Feb 2, 2019 9:12 am


Originally Posted by Troubler (Post 30727961)
I received a Gold welcome package in December 2018. Haven’t seen anything for Platinum yet.


Originally Posted by Frequentlander (Post 30728236)
I received Gold luggage tags - and a nice letter welcoming me to WestJet Gold - the day after Plat. was started and I got my Plat. status.

:) The same for me. I’m guessing they print off tags once or twice per year.

Calgary661 Feb 5, 2019 6:54 am

Same.. nothing on my end

Troubler Feb 5, 2019 5:12 pm

Just called in to the platinum line for something else. At the end of the call I figured I’d ask about platinum welcome kits and tags. The agent said he believed the plan was to start shipping those out in the spring.

Sunny Day Jun 21, 2019 9:36 pm

Got my platinum package today including 2 grey colour luggage tags inside, nothing else.

colonius Jun 24, 2019 3:26 am

I made first Gold and then Platinum in Q1 - no kit received so far

ricktoronto Jun 24, 2019 12:19 pm

I got nothing ever from WS for elite levels and frankly gave up on them doing anything comparable to more seasoned airlines.

Sopwith Jun 24, 2019 10:52 pm

I received my status match confirmation email in mid May. Since then, radio silence.

I also discovered that the seat selection vouchers can only be used by myself, and not by Mrs. S even on the same PNR. :rolleyes:

colonius Jun 24, 2019 11:37 pm


Originally Posted by Sopwith (Post 31236567)
I received my status match confirmation email in mid May. Since then, radio silence.

I also discovered that the seat selection vouchers can only be used by myself, and not by Mrs. S even on the same PNR. :rolleyes:

Not sure what there was to "discover", since this limitation is clearly stated on the website: "Vouchers may be used for member only and are non-transferable. Vouchers may not be used for other guests or companions."

Does this make sense? No, it doesn't - or at least it is quite stingy. Especially since I still have these vouchers in my account as a Platinum member, who gets unlimited seat selection in any case...

ricktoronto Jun 26, 2019 11:08 am


Originally Posted by colonius (Post 31236678)
Not sure what there was to "discover", since this limitation is clearly stated on the website: "Vouchers may be used for member only and are non-transferable. Vouchers may not be used for other guests or companions."

Does this make sense? No, it doesn't - or at least it is quite stingy. Especially since I still have these vouchers in my account as a Platinum member, who gets unlimited seat selection in any case...

Still for a couple they save something by only paying for one seat vs. two so it's less stingy than nothing other than pay or we'll seat you. I agree that as with many airlines when you get to highest tiers or fly the premium fares a lot of these features mean bupkus.

FlyerJ Jun 26, 2019 1:39 pm

The issue many have with the “new” seat selection vouchers is that the rules recently changed — and the benefit was devalued pretty significantly.

Until the change (earlier this year, IIRC) they could be used for anyone on the same PNR as the member. That meant that I could use them for seat selection for the whole family when heading off on a vacation. A really nice benefit.

Now, under the new terms, my family vacations require me to pay for seat selection for 3 out of the 4 of us. My loyalty to WS now costs me quite a bit more out of pocket when going on a family vacation.

Is it still better than nothing? Well, sure. But compared to what it used to be, it’s an annoying, nickel-and-dining reduction of benefits.

And it seems odd timing, given that WS is clamouring to transform themselves into a mainstream carrier that appeals to frequent business travellers, and has promised a more robust and worthwhile FF program.

The Lev Jul 5, 2019 6:22 pm


Originally Posted by Sopwith (Post 31236567)
I received my status match confirmation email in mid May. Since then, radio silence.

Ditto.

(...and it took them more than two weeks to confirm the status match vs. the suggested one week).

colonius Jul 5, 2019 9:20 pm

I received my Gold Welcome Kit with the luggage tags yesterday.... about 3 months after I made Platinum. Way to go, WestJet....


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