Good-bye WestJet
#16
Join Date: Aug 2002
Location: YYZ/MGA
Programs: AA 1MM Lifetime Gold, AA Platinum, WS Gold, Marriott Bonvoy Gold
Posts: 7,607
I have not had a meaningful delay on WS at all so the OP is particularly unlucky in that 100% of every recent flight were 2 + hours late. I wonder where from and to?
#17
Join Date: Apr 2016
Location: YHZ/YQM
Programs: Aeroplan
Posts: 1,618
Perhaps late afternoon and evening YYZ or NYC area where every airline turns in to a ... I mean every airline struggles with gate constraints, thunderstorms, maxed out runways, construction, poor handling of winter storms, cascading delays and whatever else turns the big northeast hubs in to a general nightmare.
Last edited by smallmj; Jul 2, 2018 at 5:29 am Reason: fuller description of problems instead of substitution for profanity
#18
Suspended
Join Date: Jun 2013
Location: Ontario, Canada
Programs: Aeroplan, IHG, Enterprise, Avios, Nexus
Posts: 8,355
My experience with WS is that when there is a flight disruption it is much more complicated to sort out than with AC which usually has more available flights to your destination.
Secondly, their "happy talk" FAs are irritating and tiresome. I'd rather deal with desultory AC cabin crew than wannabe stand-up comedians.
I will take them as a less preferred option within North America. I wouldn't touch them for a European destination.
Secondly, their "happy talk" FAs are irritating and tiresome. I'd rather deal with desultory AC cabin crew than wannabe stand-up comedians.
I will take them as a less preferred option within North America. I wouldn't touch them for a European destination.
#19
A FlyerTalk Posting Legend
Join Date: May 2002
Location: YEG
Programs: HH Silver
Posts: 56,446
It's hardly 'open mic night' on WS flights as IME FA's inject a bit of levity into their announcements and make them slightly less tedious than on other airlines including AC.
#20
Join Date: Jul 2014
Location: YVR
Programs: WS Nothing, AC Something, AS Gold. Too big for 737Max washrooms
Posts: 893
#21
Suspended
Join Date: Jun 2013
Location: Ontario, Canada
Programs: Aeroplan, IHG, Enterprise, Avios, Nexus
Posts: 8,355
Yeah, really funny. On a YYZ-TPA flight for business as I boarded the FA announced, "Welcome to our service to Winnipeg!" Assuming I'd boarded the wrong flight I immediately reversed course and was back into the jetway before she caught up to me and said, "It was a JOKE! The flight's going to Tampa." Save that BS for the Kettles. It's a flight not a high school variety show.
Last edited by Badenoch; Jul 2, 2018 at 2:38 pm
#23
Suspended
Join Date: Jun 2013
Location: Ontario, Canada
Programs: Aeroplan, IHG, Enterprise, Avios, Nexus
Posts: 8,355
That's fine if it's a vacation charter for the Kettles but this was on a scheduled flight by an airline attempting to pass as a major carrier. I've flown at least 8 airlines into TPA for business or pleasure. Only WS seems to be staffed by cabin crews auditioning for the next episode of Tiny Talent Time. There are more mature and professional FAs on Sunwing. If I want clowns I can go to the circus.
#24
Join Date: Jun 2010
Location: YYG
Programs: airlines and hotels and rental cars - oh my!
Posts: 2,995
That's fine if it's a vacation charter for the Kettles but this was on a scheduled flight by an airline attempting to pass as a major carrier. I've flown at least 8 airlines into TPA for business or pleasure. Only WS seems to be staffed by cabin crews auditioning for the next episode of Tiny Talent Time. There are more mature and professional FAs on Sunwing. If I want clowns I can go to the circus.
Personally, I'm happy to fly with crews that are generally happy and more than simply robots going through the motions. But to each their own.
#25
Join Date: Sep 2014
Programs: Aeroplan, BA Executive Club, Asia Miles
Posts: 218
Although I've flown AC 10x more than WS in the past few years I've had more delays on WS. I chalk it up to bad luck.
#26
Join Date: Nov 2017
Posts: 3,359
If you can afford it, stick to an alliance (i.e. *A for AC). Once you hit VIP level with them, the rules change significantly for you. For instance, having United Gold means that per policy, AC accommodates me first and provides you with meals (if more than 2 hours), accommodation (if more than 8 hours), ground transport and communication (i.e. phone and email) regardless of whether the delay was within their control or not. That's in addition to lounge access and the other perks they give you to take the edge off delays. I doubt WS or the Charters would provide anywhere near the same level of service.
Safe Travels,
James
#27
Join Date: Aug 2002
Location: YYZ/MGA
Programs: AA 1MM Lifetime Gold, AA Platinum, WS Gold, Marriott Bonvoy Gold
Posts: 7,607
Perhaps late afternoon and evening YYZ or NYC area where every airline turns in to a ... I mean every airline struggles with gate constraints, thunderstorms, maxed out runways, construction, poor handling of winter storms, cascading delays and whatever else turns the big northeast hubs in to a general nightmare.
#28
Join Date: Dec 2010
Posts: 125
Westjet has given up on YUL. They can't compete for customers who prefer the home town team and as such aircraft typically get pulled from YUL flights when needed for irregular operations out easy.
#29
Join Date: Nov 2017
Posts: 3,359
Why have pax wait 3 hours or more for the next available flight?
Safe Travels,
James
#30
Join Date: Aug 2003
Location: Canada
Programs: Marriott Plat; Air Canada E75K; Westjet Platinum
Posts: 1,161
Talking to the gate agent in T3 WJ flights between YYZ YUL often goes out half full during hours outside of the morning or afternoon rush. That is why they use the Q400 which might be too big for even some of the flights.
One time I missed a flight YEG YYC due to illness and got to the gate 15 mins post departure. WJ agent kindly offered to book me onto AC leaving right away or wait for the next WJ flight in 2 hours. That was very generous and unexpected. Being WJ Gold made a difference as she said, "we try our best for our Gold members".
One time I missed a flight YEG YYC due to illness and got to the gate 15 mins post departure. WJ agent kindly offered to book me onto AC leaving right away or wait for the next WJ flight in 2 hours. That was very generous and unexpected. Being WJ Gold made a difference as she said, "we try our best for our Gold members".
Last edited by Sunny Day; Jul 7, 2018 at 9:16 am