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-   -   Same Day Flight Changes Over Phone - WS Gold Priority phone line only (https://www.flyertalk.com/forum/westjet-westjet-rewards/1836026-same-day-flight-changes-over-phone-ws-gold-priority-phone-line-only.html)

CanuckFlyHigh Apr 11, 2017 3:16 pm

Same Day Flight Changes Over Phone - WS Gold Priority phone line only
 
I was on the phone today on the WS Gold priority line. The agent told me that we can now do same day changes over the phone, if we call the WS Gold line.

This is incredibly convenient. As an example, tomorrow the flight I want is $250 more than the flight I booked. I can call first thing in the morning to change to the one I want, and if it is not available, I can still hop on my original flight without the inconvenience of going to the airport. Kudos WS!

Sunny Day Apr 11, 2017 3:30 pm


Originally Posted by CanuckFlyHigh (Post 28163942)
I was on the phone today on the WS Gold priority line. The agent told me that we can now do same day changes over the phone, if we call the WS Gold line.

This is incredibly convenient. As an example, tomorrow the flight I want is $250 more than the flight I booked. I can call first thing in the morning to change to the one I want, and if it is not available, I can still hop on my original flight without the inconvenience of going to the airport. Kudos WS!

That is good news, one huge benefit that WJ Gold has over Air Canada Elite. In the past, I have had varying degree of success asking for the change over the phone on the Gold line.

CanuckFlyHigh Apr 12, 2017 2:27 pm

I can confirm that I used the benefit this morning and it worked great. I plan to use it tomorrow as well.

Sunny Day Apr 15, 2017 1:50 pm

CanuckFlyHigh, does the Westjet app offer same day early/later flight options during the checkin process? I have not seen this feature for a few months now. Will it get fixed at some point?

YOWlad Apr 15, 2017 3:17 pm


Originally Posted by Sunny Day (Post 28183451)
CanuckFlyHigh, does the Westjet app offer same day early/later flight options during the checkin process? I have not seen this feature for a few months now. Will it get fixed at some point?

when you call the Gold line they say May or later for checkin changes


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