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Check-in and seat selection connecting from DL to WS

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Check-in and seat selection connecting from DL to WS

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Old Mar 28, 2017, 1:37 am
  #1  
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Join Date: Feb 2016
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Check-in and seat selection connecting from DL to WS

I have an upcoming trip where I'll be connecting from a DL flight to a WS flight at LGA. The flight was booked through Delta (marketed and ticketed by Delta) as a single ticket.

My questions are:

- Will I be able to check in for the entire itinerary via Delta's website?

- While I know I can't get a seat selection in advance via Delta's website for the WS-operated flight, will I be able to do that at check-in? If not, will I need to call WS before or after checking in with Delta to get a seat assignment?

Sorry if this is a duplicate... I saw a number of threads addressing Delta codeshares onto WS metal, but didn't see much about how things work when it's an actual Delta flight connecting to a WS codeshare (and, thus, the initial check-in is with Delta.)
vbscript2 is offline  
Old Mar 28, 2017, 12:18 pm
  #2  
 
Join Date: Jan 2007
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You can check-in and get boarding passes for your entire itinerary when you check-in with Delta and you can do your seat selection through the WestJet website at 24 hours from the departure of the WestJet segment but if you want to do a paid upgrade to Plus you will have to do that at the gate.
Error 601 is offline  
Old Mar 29, 2017, 4:53 am
  #3  
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Ok, great, thanks. I assume I need to call DL to get the WS record locator in order to select the seat on Westjet's website?
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Old Mar 29, 2017, 6:34 am
  #4  
 
Join Date: Apr 2016
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Originally Posted by vbscript2
Ok, great, thanks. I assume I need to call DL to get the WS record locator in order to select the seat on Westjet's website?
Not necessarily. 4 years ago I had some Westjet codeshares booked through Air France. When I called Westjet with a question about the Westjet legs, the very helpful CSR was able to find the necessary booking code given the AF code and my personal information. She gave me the Westjet code in case I needed to call again. It was (as usual) a very positive interaction with a Westjet CSR.

As always, YMMV.
smallmj is offline  
Old Mar 29, 2017, 6:40 am
  #5  
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IME DL phone agents frequently aren't able to give you the other carrier's PNR. It works better to call the operating carrier for the flight, in this case WestJet, and also to check at that time that they see not only the reservation but also a ticket. When you call, be prepared to give them your flight number, date, and (DL 006-) ticket number.
MSPeconomist is offline  
Old Mar 29, 2017, 12:29 pm
  #6  
 
Join Date: Jan 2007
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Originally Posted by vbscript2
Ok, great, thanks. I assume I need to call DL to get the WS record locator in order to select the seat on Westjet's website?
I flew on a DL ticketed WS segment in October and I am pretty sure I just used my DL PNR. I don't recall requesting anything.
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