Westjet Gold Status Match
Nov 25, 2019, 12:50 pm
#196
Join Date: Feb 2018
Location: YYT
Programs: M-Bonvoy Platinum Elite, Aeroplan 50K, DragonPass, AMEX MR, NEXUS
Posts: 1,715
But yea, this whole transition has just been an overall disaster for sure. And to think they reintroduced the ability to log-in to the app, but you still cannot access anything Altitude related.
Nov 25, 2019, 11:30 pm
#197
Join Date: Jul 2014
Location: YVR
Programs: WS Nothing, AC Something, AS Gold. Too big for 737Max washrooms
Posts: 893
FWIW, I just received an offer of a status match "up to gold".
Looks like it was a targeted ad to my Gmail account.
I'm already Plat .so this must be what us not IT people call "a disturbance in The Force".
Looks like it was a targeted ad to my Gmail account.
I'm already Plat .so this must be what us not IT people call "a disturbance in The Force".
Nov 29, 2019, 8:31 pm
#199
Join Date: Jan 2010
Location: YOW & YUL
Programs: AC 75K
Posts: 41
It looks like WestJet has added some other options for evidence of current status.
- Your first and last name
- Your 9-digit WestJet Rewards ID (provided to you upon joining WestJet Rewards)
- Email and phone number on your WestJet Rewards account
- A scanned copy or photo of your top-tier membership card from Altitude, VIPorter, AAdvantage, United MileagePlus, Alaska Mileage Plan or British Airways Executive Club showing your name, current 2019 status valid through to a minimum December 31, 2019. (The submission can include a screenshot of the digital card in Apple wallet, your desktop dashboard or boarding pass with all the info specified
Nov 30, 2019, 5:39 pm
#200
Join Date: Feb 2007
Location: YVR
Programs: Erstwhile Accidental AC E35K
Posts: 2,916
So it looks like I'm PNG at WestJet 
. It seems there's something in the fine print about being ineligible if you've had another status match in the last three years.
Lost opportunity for WS, methinks. But so be it if that's what they prefer.
. It seems there's something in the fine print about being ineligible if you've had another status match in the last three years.Lost opportunity for WS, methinks. But so be it if that's what they prefer.
Dec 2, 2019, 7:01 am
#201
Join Date: Sep 2015
Location: Peterborough, UK
Programs: BA Silver; IHG Spire; Avis P+; Global Entry
Posts: 1,505
I had the same reply but they emailed to sign up for it!
Dec 4, 2019, 4:35 pm
#202
Join Date: Jan 2010
Location: YOW & YUL
Programs: AC 75K
Posts: 41
Rejected twice. There is no way to submit all the required information that explicitly shows that my P25K status is valid until at least Dec 31st with Air Canada not providing a digital card and none accessible on the app. Any other suggestions?
Dec 4, 2019, 5:47 pm
#203
Join Date: Feb 2018
Location: YYT
Programs: M-Bonvoy Platinum Elite, Aeroplan 50K, DragonPass, AMEX MR, NEXUS
Posts: 1,715
They originally rejected me also, but I challenged them on this over email. They told me the requirements, and when I emailed back and said: "well why don't you tell me what I have to do considering I am unable to do what is typically required." A little while later I received a confirmation email saying that my silver status match was approved!
Dec 4, 2019, 6:20 pm
#204
Join Date: Aug 2002
Location: YYZ/MGA
Programs: AA 1MM Lifetime Gold, AA Platinum, WS Gold, Marriott Bonvoy Gold
Posts: 7,607
Can't you go to their website and see what your status is and when it ends, and send a screenshot of that? I can do that with AA, UA and WS as well as Marriott.
Dec 6, 2019, 6:09 pm
#205
Join Date: Jan 2010
Location: YOW & YUL
Programs: AC 75K
Posts: 41
After multiple responses to rejection emails with screenshots of multiple tabs from my Altitude dashboard, WestJet has accepted the information and matched me to Silver. No email though to confirm. Persistence did payoff. I have a WestJet vacation planned with the family so this may save me the checked luggage fees.
Last edited by *Fan; Dec 6, 2019 at 7:38 pm
Dec 6, 2019, 8:46 pm
#206
Join Date: Feb 2018
Location: YYT
Programs: M-Bonvoy Platinum Elite, Aeroplan 50K, DragonPass, AMEX MR, NEXUS
Posts: 1,715
Westjet needs to figure out whatever the heck they are doing...
I received a confirmation of my status match being approved a number of weeks ago (after some persistence). Today, I just got an email saying my status match was declined, though I assume this email was sent in error. In all honesty, I won't be that bothered if they did decide to revoke it.
I received a confirmation of my status match being approved a number of weeks ago (after some persistence). Today, I just got an email saying my status match was declined, though I assume this email was sent in error. In all honesty, I won't be that bothered if they did decide to revoke it.
Dec 8, 2019, 1:49 pm
#207
Join Date: Feb 2002
Location: YYC
Programs: AC*SE, SPG Plat, National Exec Elite
Posts: 570
Does anyone know if there is any flexibility on the 3K spending threshold to maintain gold?
Looks like I’m going to be at ~$2,900 since I did the status match earlier this year.
Looks like I’m going to be at ~$2,900 since I did the status match earlier this year.
