SYD premium entry closed
Sep 7, 2022, 5:20 pm
#1
Original Poster
Join Date: Nov 2000
Location: Brisbane, Australia
Programs: UA 1P MM
Posts: 123
SYD premium entry closed
I checked online whilst at our hotel. Lengthy description including location. At airport we took time to walk there only to learn it is closed. we had to walk back to security and spend the next hour in snaking queue. why doesn't Virgin state online that premium entry is closed?
Sep 8, 2022, 4:39 am
#2
Join Date: Dec 2008
Location: SYD, Australia
Programs: VA Silver, QF FF, Priority Club
Posts: 920
I checked online whilst at our hotel. Lengthy description including location. At airport we took time to walk there only to learn it is closed. we had to walk back to security and spend the next hour in snaking queue. why doesn't Virgin state online that premium entry is closed?
Sep 8, 2022, 5:26 am
#3
Join Date: Dec 2009
Location: Perth WA/ UK
Programs: BA Gold, Priority Club Gold, Accor Silver, Virgin Australia Gold
Posts: 1,750
Question is why?;is it not time to reopen as pax loads increase? Or is it the usual excuse everyone is using..."no staff" rather than perhaps "no desire"..?🫣
Sep 13, 2022, 5:13 am
#4
FlyerTalk Evangelist
Join Date: May 2012
Location: Sydney Australia
Programs: No programs & No Points!!!
Posts: 14,222
I departed Sydney at very end of August and the premium entry was open? Got the supposed short queue. The economy section was HUGE! This was international.
Oct 15, 2022, 12:43 am
#6
Join Date: Aug 2011
Location: Sydney, Australia and Stockholm, Sweden
Programs: VA Platinum, SQ Silver, TK Gold, Hhonors Gold, Accor Plus Gold, Bonvoy Gold, Radisson Premium
Posts: 1,022
Oct 27, 2022, 10:20 pm
#7
Join Date: Dec 2009
Location: Perth WA/ UK
Programs: BA Gold, Priority Club Gold, Accor Silver, Virgin Australia Gold
Posts: 1,750
Reopening..limited hours but step in right direction .. eventually. https://www.executivetraveller.com/n...bane-melbourne
Nov 1, 2022, 11:47 am
#9
Join Date: May 2006
Location: GA
Programs: VA-PLT, QF-GLD, DL-GM, UA-ex1K, AA-exPLT, HH-DM, IHG-PLT, MR-GLD
Posts: 8,242
If you are checking bags, go through the normal airport entry to do that. Then you can decide to use Premium Entry (if available), or the regular entry.
Nov 1, 2022, 12:22 pm
#10
Join Date: Sep 2022
Programs: United Mileage Plus
Posts: 733
You can't check bags at Premium Entry. It's not so much a 'lane', as an entirely different entrance to the airport (off the sidewalk). It leads directly to the VA lounge.
If you are checking bags, go through the normal airport entry to do that. Then you can decide to use Premium Entry (if available), or the regular entry.
If you are checking bags, go through the normal airport entry to do that. Then you can decide to use Premium Entry (if available), or the regular entry.
But it's only open until 7 AM?
Nov 1, 2022, 12:39 pm
#11
Join Date: May 2006
Location: GA
Programs: VA-PLT, QF-GLD, DL-GM, UA-ex1K, AA-exPLT, HH-DM, IHG-PLT, MR-GLD
Posts: 8,242
Dec 25, 2023, 2:39 am
#14
Join Date: Apr 2015
Location: Brisbane, Australia
Programs: Virgin Australia Velocity Gold
Posts: 49
Premium entry is amazing...when it's available
I have to say of all the airport amenities I've seen over the years "premium entry" might be my favorite...when it's available that is.You bypass security lines and go straight into the lounge...then it's a quick walk to the gate when boarding starts. You hardly have to interact with the general area of the airport. This reminds me of the kind of express check in benefit you sometimes get when flying international first class. Too bad VA has such limited hours and locations for it.
Dec 25, 2023, 3:49 am
#15
Join Date: Dec 2009
Location: Perth WA/ UK
Programs: BA Gold, Priority Club Gold, Accor Silver, Virgin Australia Gold
Posts: 1,750
I have to say of all the airport amenities I've seen over the years "premium entry" might be my favorite...when it's available that is.You bypass security lines and go straight into the lounge...then it's a quick walk to the gate when boarding starts. You hardly have to interact with the general area of the airport. This reminds me of the kind of express check in benefit you sometimes get when flying international first class. Too bad VA has such limited hours and locations for it.