AWRDS - do Platinums get any breaks if one is cancelled?
May 29, 12, 12:59 am
#1
FlyerTalk Evangelist
Original Poster
Join Date: Jun 2000
Location: Sunny SYDNEY!
Programs: UA Million Miler. (1.9M) Virgin Platinum. HH Diamond + SPG Gold
Posts: 32,301
AWRDS - do Platinums get any breaks if one is cancelled?
Most flyer plans have dispensations for fees when top level Elites cancel awards.
UA 1Ks for instance incur no fees to book or cancel any award.
The Virgin website is silent on this aspect re Platinum perks on cancelling .. does anyone have any input?
Glen
.
UA 1Ks for instance incur no fees to book or cancel any award.
The Virgin website is silent on this aspect re Platinum perks on cancelling .. does anyone have any input?
Glen
.
May 29, 12, 5:02 am
#4
FlyerTalk Evangelist
Original Poster
Join Date: Jun 2000
Location: Sunny SYDNEY!
Programs: UA Million Miler. (1.9M) Virgin Platinum. HH Diamond + SPG Gold
Posts: 32,301
Originally Posted by serfty
I think that there is no refund of anything if an economy award is cancelled.
No point refund even?
May 29, 12, 5:46 am
#5
Join Date: Nov 2007
Location: KYE
Posts: 4,146
That's one of the weird things about booking a long haul reward through velocity. I was looking to book a SYD-AUH in business until I noticed the rules: changes incur a $200 fee (typical of Business Deal fares) and NO refund. I also noticed that the EY flights have little taxes (~90AUD) associated with them whereas the VA flights have almost triple the charge.
I am not too excited about their points table either but that's a different story.
I am not too excited about their points table either but that's a different story.
May 29, 12, 8:53 pm
#6
FlyerTalk Evangelist
Join Date: Nov 2004
Location: Melbourne
Programs: ►QFWP/LTG►VA WP►HyattExpl.►HiltonGold►ALL Silver
Posts: 21,551
https://www.velocityrewards.com.au/c...s/index.htm#18
16.17 Once an Air Reward redemption booking is made and tickets are issued, the ticket is non-refundable. Changes may be made if seats are available subject to payment of any difference in fare and associated change fees. The change fees applicable will be the fees published on the Virgin Australia Website on the date you request the change. Points will be forfeited for any ticket which is unused (in whole or in part).
