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-   -   Velocity Frequent Flyer Program Changes (https://www.flyertalk.com/forum/virgin-australia-velocity/1251361-velocity-frequent-flyer-program-changes.html)

serfty Aug 24, 2011 6:49 pm

Velocity Frequent Flyer Program
 
Name change from "Velocity Rewards" to "Velocity Frequent Flyer".

Being announced on AFF: (http://www.australianfrequentflyer.c...ent-32475.html)

We have today launched the first stage of our new Velocity Frequent Flyer program.

There has been months of research and feedback from the frequent flying community, especially the AFF collective, and now we can finally reveal how we have re-built from the ground up, a program that we believe is world class.

A program that now offers:
  • Global flight coverage with over 600 services around the world
  • Enhanced flight rewards, with more options to redeem Points for seats
  • Improved Points earn rates and status earning methods
  • Transformed status privileges and unique benefits for travellers and their families
  • A new Platinum level of membership with exclusive benefits
  • New program partners including credit cards and retail partners
...

futaris Aug 24, 2011 8:11 pm

Dupe post of Velocity Status Match Offer thread.

serfty Aug 24, 2011 9:18 pm

Many more changes:

http://www.velocityrewards.com.au/co...utUs/index.htm

http://www.velocityrewards.com.au/co...ance/index.htm
  • New Platinum Level at 1000 SC's (800 requal.)
  • Points Upgrades from flexi fare
  • SC and FF point family pooling
  • Companion Gold / Platinum for high status earners
  • 4 Complimentary Upgrades for Platinum (again from Flexi fares only)
  • Complimentary HHonors Gold for ICH Priority Club Goldfor Velocity Gold
  • Complimentary HHonors Diamond or ICH Priority Club Platinum for Velocity Platinum
  • Access to Privilege Executive membership with Europcar Privileges Program or Hertz #1 Club Gold Five StarŽ for Velocity Gold
  • Access to Privilege Elite membership with Europcar Privileges Program or Hertz #1 Club GoldŽ Presidents Circle for Velocity Platinum
Much more!

kamchatsky Aug 25, 2011 12:50 am

New Point Redemption Tables: mileage based

http://www.velocityrewards.com.au/co...bles/index.htm

Jinxy Aug 25, 2011 2:17 am

terrific news...really pleased with the program changes...especially the status match

cityflyer369 Aug 25, 2011 3:55 am

Indeed, the new Velocity program is quite generous. IMHO there are only two things that are missing:
- upgrades with miles on V Australia
(Every mature FFP allows you to use miles for intercontinental upgrades.)
- lifetime membership (see Qantas)
(Of course there are other things that are way better than with Qantas, for example. It is just that these two aspects have a high priority for me.)

Regarding the "new little alliance", it would make sense for Velocity to get a partner in Europe. The rest of the world is covered surprisingly well given the number of FFP partners. (Of course, you could also have an airline from Africa and South America on board, but it seems to me that this would be asking a bit too much.)

futaris Aug 25, 2011 3:33 pm

As I mentioned on AFF, burn rates are slightly higher. e.g. BNE-SIN was 25k+$75, now it's 29k+$75.

VH-RMD Aug 25, 2011 4:43 pm


Originally Posted by futaris (Post 16994886)
As I mentioned on AFF, burn rates are slightly higher. e.g. BNE-SIN was 25k+$75, now it's 29k+$75.

but some domestics a bit lower, eg; upgrade OOL-SYD was 5400 now 4900

Jorgen Aug 25, 2011 5:24 pm

As someone who has been a Velocity member for a couple of years but never actually paid any attention to it until today, I have to say I'm a little confused by the information on the website at the moment.

There seem to be two contradictory sets of information about status credits. According to http://www.velocityrewards.com.au/co...us/GoldStatus/ you need 500 status credits to get Gold, and http://www.velocityrewards.com.au/co...dits/index.htm has a miles-based earning table.

But according to http://www.velocityrewards.com.au/co...atus/index.htm, Gold status is earned at 50,000 status credits and you get 5-7 points per dollar.

I assume one of these systems is the new one and one is the old one, but which is which?

serfty Aug 25, 2011 8:13 pm

The former is the new (and current) process; the latter is the old (now replaced) system.

Velocity status is now earned in a manner slightly similar to QFF's.

Tiki Aug 28, 2011 5:16 pm

BNE-DPS is cheaper now, was around 66,000 RT incl tax, now it is 56,300 RT incl tax!

I don't pay for tickets so status is not an issue for me. My Velocity miles are earned on credit cards and shopping and I plan to burn them on Virgin Australia tickets so I am happy with the new program!

Virgin Australia Aug 28, 2011 8:27 pm


Originally Posted by Jorgen (Post 16995554)
As someone who has been a Velocity member for a couple of years but never actually paid any attention to it until today, I have to say I'm a little confused by the information on the website at the moment.

There seem to be two contradictory sets of information about status credits. According to http://www.velocityrewards.com.au/co...us/GoldStatus/ you need 500 status credits to get Gold, and http://www.velocityrewards.com.au/co...dits/index.htm has a miles-based earning table.

But according to http://www.velocityrewards.com.au/co...atus/index.htm, Gold status is earned at 50,000 status credits and you get 5-7 points per dollar.

I assume one of these systems is the new one and one is the old one, but which is which?

Hi Jorgen,
Looks like you may have bookmarked an old link that for some reason is still live.
Gold member now require 500SC to reach that level.
Best you go to the homepage of the website and recalibrate your bookmarks.
Apologies for the confusion.

babbyf Aug 29, 2011 3:11 am

I just received my new Gold Card in the mail and it looks like I have lost a month of Gold status. My old Gold card had a benefits expiry date of 01/12 but my new card says benefits expire one month after the review date which is 30/11/11.

So can I keep using my old Gold in January? Or have these changes meant I have lost a month of Gold status?

qwertyuiop Aug 29, 2011 5:08 am


Originally Posted by babbyf (Post 17015119)
I just received my new Gold Card in the mail and it looks like I have lost a month of Gold status. My old Gold card had a benefits expiry date of 01/12 but my new card says benefits expire one month after the review date which is 30/11/11.

So can I keep using my old Gold in January? Or have these changes meant I have lost a month of Gold status?

The official line is that they will honour what's on the card. So keep the old one handy for Jan if you don't requalify!

perthite Aug 29, 2011 8:37 pm


Originally Posted by Virgin Australia (Post 17014091)
Hi Jorgen,
Looks like you may have bookmarked an old link that for some reason is still live.
Gold member now require 500SC to reach that level.
Best you go to the homepage of the website and recalibrate your bookmarks.
Apologies for the confusion.

The problem is that they are live and returned by the search engine on the Velocity site. As an example, go to the Velocity Rewards website, do a search on 'Status Credits', then choose the second link (http://www.velocityrewards.com.au/co...dits/index.htm) then you get an old page.

So people searching for this information, may well find the old pages.


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