Hate to say it, but this sounds like the end is nigh...
|
Originally Posted by beastieb
(Post 32407707)
They most definitely cannot. I tried to make a ANA partner booking through them and they were unable to complete it. It is currently on hold for the time being, but hope they get it sorted out soon so I can complete the ticketing.
|
Originally Posted by benwoohoo
(Post 32407792)
I am in the same predicament as you. My flights have been held for a total of 96 hours now and a representative said that they could be held in Virgin's system until the 12th of June, though ANA "has the right to remove the hold" on their end. Fingers crossed that the flying club is back up soon, but I don't have much hope considering that it's been down since at least the 23rd.
|
Originally Posted by Jma12
(Post 32407855)
Perhaps they want to control cost, so people can not book partner flights. I wonder if we can still book flight on the phone?
|
First blogger post on this (TPG and I think they have the duration of the outage wrong) but they are quoting VS as saying functionality should be restored by next week. Pretty crazy honestly. I work in IT and if some customer facing functionality like this was down for this length of time it would be a resume producing event....
|
Still down, hopefully there is no issues with miles earned during this period.
|
For what it is worth, there are no issues booking Virgin flights through Delta's website using my Skymiles and seeing availability so it definitely must just be a Virgin IT issue and nothing to panic about
|
Originally Posted by adhiren
(Post 32415467)
so it definitely must just be a Virgin IT issue and nothing to panic about
|
IT down now for 11 days
I have been trying to book a companion VA flight for 11 days and just get the same message - unfortunately it’s an IT issue. What large company has an IT issue for 11 days!!!
very concerned points holder that VA is going bust |
VS is not going bust.
Given the current circumstances what would normally be a speedy fix is obviously taking a lot longer to resolve because of the restrictions on peoples movements, |
I've spoken to the Virgin team today and it is just the usual VS IT catastrophe :-) Normal service back soon.
|
Originally Posted by UKtravelbear
(Post 32416269)
Given the current circumstances what would normally be a speedy fix is obviously taking a lot longer to resolve because of the restrictions on peoples movements, |
Originally Posted by Raffles
(Post 32416278)
I've spoken to the Virgin team today and it is just the usual VS IT catastrophe :-) Normal service back soon.
|
As a fairly newcomer to VS - really shocked at the state and functionality of their IT (Website + App) particularly given how innovative they’re meant to be; BA and easyJet defo put them to shame.
|
Originally Posted by Raffles
(Post 32416278)
I've spoken to the Virgin team today and it is just the usual VS IT catastrophe :-) Normal service back soon.
|
All times are GMT -6. The time now is 10:30 am. |
This site is owned, operated, and maintained by MH Sub I, LLC dba Internet Brands. Copyright © 2024 MH Sub I, LLC dba Internet Brands. All rights reserved. Designated trademarks are the property of their respective owners.