Upper Class Wing at LHR
Feb 15, 2019, 7:15 am
#1
Original Poster
Join Date: May 2014
Programs: HH Diamond,Virgin Gold, Hyatt Platinum
Posts: 248
Upper Class Wing at LHR
We recently flew from LHR to Dubai as Gold in PE
Tried to access Upper Class wing at LHR and our taxi was turned away
I was told no access if in PE even as Gold only UC passengers may use
Yet we flew LHR to Hong Kong the month before as Gold in PE and was allowed to use Upper Class wing no problem
Does anyone know the rules on this please ?
Tried to access Upper Class wing at LHR and our taxi was turned away
I was told no access if in PE even as Gold only UC passengers may use
Yet we flew LHR to Hong Kong the month before as Gold in PE and was allowed to use Upper Class wing no problem
Does anyone know the rules on this please ?
Feb 15, 2019, 9:40 am
#2
FlyerTalk Evangelist
Join Date: Nov 2011
Location: Brighton. UK
Programs: BA Gold / VS /IHG Diamond & Ambassador
Posts: 14,196
this page says
so no mention of AU
The gold benefit table only says 'upper class check-in' which to me includes the Wing but maybe not.
We welcome passengers flying Virgin Atlantic Upper Class or Delta One from London Heathrow Terminal 3 from our Upper Class Wing.
The gold benefit table only says 'upper class check-in' which to me includes the Wing but maybe not.
Feb 15, 2019, 2:42 pm
#5
Moderator, Virgin Atlantic
Join Date: Mar 2001
Location: www.V-Flyer.com
Programs: VS Red, Bonvoy Lifetime Titanium - earned out of our own pocket!.
Posts: 2,392
You come out close to where the drive thru check in desks are and use the private security channel.
Nick
Feb 15, 2019, 3:30 pm
#6
Original Poster
Join Date: May 2014
Programs: HH Diamond,Virgin Gold, Hyatt Platinum
Posts: 248
Ok thanks for clarifying that.
That is what we had to do this time checked in in main terminal 3 and went up in lift
However the flight before we was let through barrier to UC wing
That is what we had to do this time checked in in main terminal 3 and went up in lift
However the flight before we was let through barrier to UC wing
Feb 15, 2019, 8:15 pm
#7
FlyerTalk Evangelist
Join Date: Nov 2011
Location: Brighton. UK
Programs: BA Gold / VS /IHG Diamond & Ambassador
Posts: 14,196
There are two parts of the UC wing - the drive up part (DTCI) and the check in part and the security part
All UC and AUs can use the private security part after checking in at the desks on the ground floor and taking the lift up and then scanning their BPs
The DTCI part now appears to be for UC and DeltaOne passengers only
All UC and AUs can use the private security part after checking in at the desks on the ground floor and taking the lift up and then scanning their BPs
The DTCI part now appears to be for UC and DeltaOne passengers only