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-   -   Fare refund - correct amount? (https://www.flyertalk.com/forum/virgin-atlantic-airways-flying-club/1939567-fare-refund-correct-amount.html)

roberino Nov 8, 2018 10:09 am

Fare refund - correct amount?
 
I was due to fly on a V class ticket last month but had to cancel my trip two days beforehand. I phoned VS to cancel the ticket then applied for a refund. Today I received a notification of the refund including breakdown.

https://cimg8.ibsrv.net/gimg/www.fly...b0113bf61.jpeg

I get that the airfare is non-refundable, but why are more than half of the taxes/fees/charges deemed non-refundable? The £30 ticket admin fee also seems a bit cheeky to me too.

Is this all I will ever get back, or is it worth haggling?

UKtravelbear Nov 8, 2018 10:18 am

the £180 not refunded in the taxes/fees/charges section is the VS fuel surcharge.

Only proper government taxes (such as UK APD) and airport fees are fully refundable and on this fare bucket is all you'd get back.

roberino Nov 8, 2018 12:41 pm


Originally Posted by UKtravelbear (Post 30408219)
the £180 not refunded in the taxes/fees/charges section is the VS fuel surcharge.

Only proper government taxes (such as UK APD) and airport fees are fully refundable and on this fare bucket is all you'd get back.

Thanks. Great info.


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