DL award seats available on delta.com, but Virgin agent can't see them
#16
Join Date: Jun 2014
Posts: 756
DL has different reward inventory (i.e. a greater number of seats available) for its own members using SkyMiles when compared to the inventory it makes available to VS for their members to book using Flying Club miles. As far as I know there is not an easy way to see what reward inventory is available to VS by searching the DL website.
#17
Join Date: Jun 2014
Posts: 756
Yep, it seems that way. JFK-DUB nonstop on DL is searchable and bookable using VS miles on the VS website, though, if that's of any use.
#18
Join Date: Dec 2010
Programs: Honors/IHG Diamond
Posts: 2,632
DL has different reward inventory (i.e. a greater number of seats available) for its own members using SkyMiles when compared to the inventory it makes available to VS for their members to book using Flying Club miles. As far as I know there is not an easy way to see what reward inventory is available to VS by searching the DL website.
#20
Join Date: Dec 2010
Programs: Honors/IHG Diamond
Posts: 2,632
Interesting enough, I just got the opposite! Had to make a date change. VS showed a DL flight at 50k miles..... I went to DL to confirm and it came out to 280k miles. I figured it was phantom inventory, but why not call VS to see? Sure enough, VS was able to rebook me.
So VS had better access to DL inventory than DL!
So VS had better access to DL inventory than DL!
Last edited by saaveraward; Aug 20, 2018 at 5:06 pm
#21
Join Date: Jun 2014
Posts: 756
Interesting enough, I just got the opposite! Had to make a date change. VS showed a DL flight at 50k miles..... I went to DL to confirm and it came out to 280k miles. I figured it was phantom inventory, but why not call VS to see? Sure enough, VS was able to rebook me.
So VS had better access to DL inventory than DL!
So VS had better access to DL inventory than DL!
#23
Join Date: Jul 2011
Location: London, UK
Posts: 120
I'm getting the following error:
We're sorry. There are no scheduled Virgin Atlantic or Partner flights between Dublin - Dublin International Airport (DUB) and New York Area Airports - New York (All Airports) (NYC). Please try again with an alternative airport. #101765R
We're sorry. There are no scheduled Virgin Atlantic or Partner flights between Dublin - Dublin International Airport (DUB) and New York - John F Kennedy International (JFK). Please try again with an alternative airport. #101765R
#24
Join Date: Jun 2014
Posts: 756
Try searching as two one-ways and let us know how you get on. Just FYI, this is of those weird routes whereby DL offers Delta One inventory to VS, but rarely lower cabins.