br0wntown

Tried to rebook my march 2022 flight to a feb 2023 flight. I ran into a couple weird errors.
First i saw flights on dates in feb using Aeroplan one F and one J. the rep stated those cabins for those dates were unavailable on her end. United website also showed these were unavailable
Then i used united to search tickets from IAD to japan and saw a couple of J tickets available. the rep also said those dates were unavailable. united showed availability for 2 J tickets a bunch of dates in feb 2023. I just thought it was odd.
the rep then suggested i fill out a travel voucher so I just went ahead and did that. Did this happen to anyone else?

br0wntown

Also, my wife and i will be looking to travel with our infant who could be 1.5 years old when we actually rebook.
Since two F's are nearly impossible , how are the J seat's in the 787 flights? are they just lay down seats like the J seats in 777?
wondering if i should try and book a 1 J and 1 F initially then find and pay one of those sites that send you alerts for the 2nd F mid year. or just be happy with the 2 J;s (if i even get those too)

nexusCFX

You should have HUCA, sounds like a rep who didn't know what they were doing.

Anlun

Has anyone heard of ANA limiting VS availability from JFK to one flight? I saw availability on ANA for J on the evening flight out of JFK. Called vs 2x and both times they said ana is limiting them to just the morning flight for awards (no availability). Really frustrating as we are trying to reschedule a trip that was canceled

Tofino87

I’m not quite sure what you mean.

At present the only flight operating from JFK to HND is NH109 on a daily basis.

This now leaves at 15:00 and arrives (+1) 18:00.

from November onwards it’s departure time is 16:55 and arrival (+1) 21:20.

From July 1st (new schedule pending), there is also NH9 to NRT which might restart when the new schedule is announced (not guaranteed).

This departs at 12:00pm and arrives (+1) at 15:00 From October this changes departure time to 11:45am and (+1) 15:00 arrival. (Although from December it is also showing from December as 10:45dept and 15:00 arrival).

If you are specifically looking for travel to NRT, then the agent is correct about the morning flight - because it’s the only NH flight travelling there daily.

If HND, they are incorrect, as it is currently an afternoon only departure which is available.

Up until recently, the flight to HND was departing at 18;00 - evening flight - but this is now 15:00 departure time.

digh27

Something similar happened to me. Had a flight canceled due to reduction on ANA service. https://www.anahd.co.jp/en/jp/topics/notice200206/

Anlun

For after Dec 2022 there are two daily flights out of JFK NH109 (the flight I wanted) departing at 16:55 and a morning flight to NRT at 10 am ish. The two agents said they don't see anything on for the nh109 flight despite availability on ANA and other airline award searches. They both said ana was only releasing award space for one daily flight from JFK and that's the 10am flight

Anlun

For after Dec 2022 there are two daily flights out of JFK NH109 (the flight I wanted) departing at 16:55 and a morning flight to NRT at 10 am ish. The two agents said they don't see anything on for the nh109 flight despite availability on ANA and other airline award searches. They both said ana was only releasing award space for one daily flight from JFK and that's the 10am flight

Dave510

The agent would be incorrect. I just booked 2 x NH 110 in F on the exact same flight, and booked another 1 x F and 1 x J on a NH 109, all less than 2 weeks ago.

Boringbarry

delete

CPH-Flyer

If your route was London, then you'd probably have had the luck that the flights was cancelled. Other routes may have been cancelled as well, so do check whether the flight operated.

If it did operate, your were probably counted as a no-show, and a refund is out of the question for that leg. If a separate one way for leg two, you can just cancel that now.

lovefly88

Any experience with award space opening up either in J or F? Trying to book tickets for Oct 11-16 week one way from JFK-TYO (separate onward ticket to MNL). Obviously would prefer to fly from NY but open to any airport in USA. Even with flexible dates and departure points no success looking on UA.

it appears the week of space is opened up. Generally does it between now and then or just the 330 day mark and week of?

thanks I’m advance.

Boringbarry

delete

CPH-Flyer

If you cancel voluntarily, there is a cancellation fee. I believe it is 30GBP for UK point of sale. The rest comes back. If the flight is cancelled by ANA, no fees.

SouthWesterner

In practice, I've found that the cancellation charges aren't actually being applied at the moment (I've "voluntarily" cancelled a few VS reward bookings on NH over the past couple of years and always received all the cash back along with the points). As always, YMMV and Virgin could start applying the £30 / $30 cancellation fee again at any time.