Last edit by: geclub1
Flying Club Contact Info
USA +1 800 365 9500
SOUTH AFRICA +27 11 340 3535
HONG KONG +852 2532 6060 9 AM to 6 PM M-F 9 AM to 2 PM Sat
CHINA +86 21 5353 4600
INDIA +1-800-102-3000 ( Toll Free )
+91-124-4693030
CARIBBEAN +1 800 744 7477
Tips to Book Partner Awards:
Delta:
Check af.com for availability.
Virgin Australia:
One-way awards possible
USA +1 800 365 9500
SOUTH AFRICA +27 11 340 3535
HONG KONG +852 2532 6060 9 AM to 6 PM M-F 9 AM to 2 PM Sat
CHINA +86 21 5353 4600
INDIA +1-800-102-3000 ( Toll Free )
+91-124-4693030
CARIBBEAN +1 800 744 7477
Tips to Book Partner Awards:
Delta:
Check af.com for availability.
Virgin Australia:
One-way awards possible
(Master Thread) except ANA (NH) using VS points.
#256
Join Date: Nov 2011
Location: SFO/SJC
Programs: whatever comes with CCs
Posts: 1,082
So i've been on/off the phone with Virgin Atlantic for the past few days trying to get an exact booking for my family. They've only been able to release 2 of the 4 that I need every time. Tried doing all 4, 2 and 2, and each one separately to no avail.
I messaged Virgin America to see if they could help me out and release some awards seats. This is the response I got and i found it VERY helpful.
The only way to book a fight through Virgin Atlantic would be to go to the web site, click on "Contact Us/FAQs and from there click on the email icon. On the Email Us page, click on the button next to ELEVATE and from there fill out all the necessary information. By the question that asks "Elevate Help Request" you will then click on the button that says "Redeem Points With Our Partner Airlines". From there you can request to book rewards flights throught Virgin Atlantic.
Hope this helps.
I messaged Virgin America to see if they could help me out and release some awards seats. This is the response I got and i found it VERY helpful.
The only way to book a fight through Virgin Atlantic would be to go to the web site, click on "Contact Us/FAQs and from there click on the email icon. On the Email Us page, click on the button next to ELEVATE and from there fill out all the necessary information. By the question that asks "Elevate Help Request" you will then click on the button that says "Redeem Points With Our Partner Airlines". From there you can request to book rewards flights throught Virgin Atlantic.
Hope this helps.
#258
Join Date: Jan 2011
Posts: 230
When I booked an NH ticket, the first agent told me he would request it and to call back later in the day to find out if it went through or not. Called back later in the day and the second agent had no idea what I was talking about with the ticket on request. He directly booked the flight for me.
#259
When I booked an NH ticket, the first agent told me he would request it and to call back later in the day to find out if it went through or not. Called back later in the day and the second agent had no idea what I was talking about with the ticket on request. He directly booked the flight for me.
Do we know, is the availability for ANA that Virgin can booked the same as the ANA F redemption availability reported on Expertflyer?
#260
Join Date: Apr 2010
Location: SFO
Programs: OZ *G; HH Diamond;
Posts: 1,644
In my experience, no. It appears to me EF is showing ANA's availability for its own members.
#263
Join Date: Jul 2011
Location: Sunny AZ
Programs: HH Diamond, Sixt Platinum, IHG Spire Ambassador, Marriott/SPG Gold .....
Posts: 3,203
When I check for flights EWR to Tokyo. In all cases United flights are involved.
Can these flights be booked or isn't it possible?
Can these flights be booked or isn't it possible?
#264
Join Date: Feb 2005
Location: MCI
Programs: Southwest A-List, AMC Stubs A-List, Chick-fil-A-List
Posts: 399
As best I can tell I'm seeing 100% blocking of ANA premium class partner awards from USA - Tokyo for my late July trip. Has anyone been able to book VS awards on NH since mid-May?
I've tried talking to both the US and Hong Kong offices and always come out empty handed.
I've tried talking to both the US and Hong Kong offices and always come out empty handed.
#265
Join Date: Apr 2012
Location: YVR, KUL
Programs: AC, MH, BA, AF-KL
Posts: 2,887
As best I can tell I'm seeing 100% blocking of ANA premium class partner awards from USA - Tokyo for my late July trip. Has anyone been able to book VS awards on NH since mid-May?
I've tried talking to both the US and Hong Kong offices and always come out empty handed.
I've tried talking to both the US and Hong Kong offices and always come out empty handed.
#266
Join Date: Jul 2012
Programs: AA EXP, BAEC Gold, *Gold, Skyteam E+
Posts: 62
ANA will no longer be a redemption partner starting Oct 1st
And it gets worse. Only route redeemable for miles is LHR-HND and all travel has to be COMPLETED before Oct 1st. The agent said they got a bulletin a few days ago. Spoke to at least 3 different ones and none were able to book flights from US-NRT even though United and EF both showed availability. This sucks big time!
#267
Join Date: Apr 2012
Location: YVR, KUL
Programs: AC, MH, BA, AF-KL
Posts: 2,887
And it gets worse. Only route redeemable for miles is LHR-HND and all travel has to be COMPLETED before Oct 1st. The agent said they got a bulletin a few days ago. Spoke to at least 3 different ones and none were able to book flights from US-NRT even though United and EF both showed availability. This sucks big time!
Is the VS-NH partnership totally ending, or become an earn-only partner? Either way, it'll suck big time...
#268
Join Date: Feb 2005
Location: MCI
Programs: Southwest A-List, AMC Stubs A-List, Chick-fil-A-List
Posts: 399
Flying Club wrote back to me after I inquired about the ANA changes:
"Our codeshare agreement with All Nippon Airways is ending on 29 October 2016, however, we will continue our interline and frequent flyer relationship with them.
The fact our codeshare agreement is stopping will not affect your ability to redeem your ability to book flights on all routes with ANA using your Flying Club miles."
In practice though, I'm not seeing that.
"Our codeshare agreement with All Nippon Airways is ending on 29 October 2016, however, we will continue our interline and frequent flyer relationship with them.
The fact our codeshare agreement is stopping will not affect your ability to redeem your ability to book flights on all routes with ANA using your Flying Club miles."
In practice though, I'm not seeing that.
#269
Moderator, Virgin Atlantic
Original Poster
Join Date: Mar 2001
Location: www.V-Flyer.com
Programs: VS Red, Bonvoy Lifetime Titanium - earned out of our own pocket!.
Posts: 2,375
#270
Join Date: Apr 2011
Posts: 217
Booking Singapore airlines using VS miles
Basically trying to book Singapore airlines flights using VS miles so phoned flying club helpline
The lady said she could not see availability on the system and recommended me phone Singapore to ask if they are going to release some.
i logged into my Singapore account and there is availability(but i dont have enough krisflyer miles)
anyone got any idea what to do??
The lady said she could not see availability on the system and recommended me phone Singapore to ask if they are going to release some.
i logged into my Singapore account and there is availability(but i dont have enough krisflyer miles)
anyone got any idea what to do??