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Have you ever been allowed to 'owe' miles when using miles to make a booking?

Have you ever been allowed to 'owe' miles when using miles to make a booking?

Old Nov 4, 03, 10:33 am
  #1  
Original Poster
 
Join Date: May 2003
Location: London
Posts: 25
Have you ever been allowed to 'owe' miles when using miles to make a booking?

I am hoping to book PE flights to Orlando when I can book outbound next week.
I have 67,848 so can book one with that.My other half and two off-spring have 37,848 so two of those can be combinded for another ticket.BUT my other son who declined to come on holiday last month (mad fool!) only has 26,157.So I have one with 37,848 and one with 26,157,5,000+ miles short to combine them for the 62,500 I need for PE.

I was told you always have to have half and half and could never book owing them miles.

But when I called yesterday to ask the exact date I need to call up a really nice guy said he couldn't see why I couldn't book all 3 flights,I would fall short just over 5,000 miles but as I had sent miles more friends cards to 2 families,he would allow me to book it with the assurance that more miles will be arriving.The problem is he is not in next week I can forsee speaking to another person who will dismiss this idea out of hand.You kniow how Virgin is a company where you can get different levels of helpfulness and service depending on who you speak to.I have even hung up before when getting no joy,called back and found someone who can and will help you.

So my question is,has anyone experince of being allowed to do this,or will i be unlucky next week?

Cheers for any advice

Karen
Kazzie is offline  
Old Nov 5, 03, 10:00 am
  #2  
Original Poster
 
Join Date: May 2003
Location: London
Posts: 25
Someone else out there must have come across this situattion?

Pretty please with advice before I call to try to book the flight next week?
Kazzie is offline  
Old Nov 5, 03, 10:54 am
  #3  
Moderator, Virgin Atlantic
 
Join Date: Mar 2001
Location: www.V-Flyer.com
Programs: VS Red, Bonvoy Lifetime Titanium - earned out of our own pocket!.
Posts: 2,087
Karen

Sorry, never heard of anyone being allowed to go into the red with points.
Best of luck with it though.

Nick
Nottingham Nick is offline  
Old Nov 5, 03, 12:18 pm
  #4  
 
Join Date: May 2000
Location: Seattle, WA
Programs: Various
Posts: 2,123
I have once in the past been allowed to go over slightly but then I was flying on a revenue ticket very shortly after that which would make up the shortfall.

If you got the guys name, you could phone him back and see if he if could hold them off for a short while.

Thanks,
Richard
RichardMannion is offline  
Old Nov 6, 03, 3:30 am
  #5  
Original Poster
 
Join Date: May 2003
Location: London
Posts: 25
Thanks,I'll let you know how I get on.
Unfortunately the guy who said he would allow me to do it isn't in the week I need to book,and I'll need to book as soon as the seats are releasd to have any chance.
Kazzie is offline  

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