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The Virgin credit card promises '1 mile (2 miles) per £ spent' - I get 10% less

The Virgin credit card promises '1 mile (2 miles) per £ spent' - I get 10% less

Old Jul 24, 03, 9:36 am
  #1  
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The Virgin credit card promises '1 mile (2 miles) per £ spent' - I get 10% less

Yesterday, in the same mail delivery as my Virgin credit card statement, I got a 'personal' invitation to apply for a Virgin credit card - talk about left hand and right hand .

I read the direct mail and noted again the promise of 1 mile or 2 miles per pound spent. Yet the statement in my other hand showed that I had received less than 90% of my entitlement.

OK, my main card is AmEx and the Virgin card is for those places where AmEx doesn't do nicely, so my expenditure was only £60.60.

Most card issuers would offer the equivalent of 61 points, yet Virgin give me only 54 points for this sum.

What they fail to point out is that each transaction is calculated separately at 1 mile per £ and is then rounded down.

Cheapskates - I had hoped for more transparency.
Roger is offline  
Old Jul 24, 03, 11:37 am
  #2  
 
Join Date: Aug 2002
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They certainly don't make it clear when you sign up.

Like you I mainly use an Amex card, but this is good for all those 'other' places.

One thing is that I seem to sometimes get an odd number of miles. How can you get an odd number of miles when it's 2 for each £ spent? I asked them that and they said they could give me an explanation of why but they didn't even understand it themselves. Strange.
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Old Jul 24, 03, 12:26 pm
  #3  
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This is the same way that Tesco calculates points--£4.73 in spending = 4 points.

The odd number of points can be explained by the rounding down methodology noted above. If one receives 2 points per £1 on a £60.60 purchase, 2x60.60=121.20, rounded down to 121 miles for that transaction.
chalf is offline  

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