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-   -   Virgin America (VX) FAQ Thread (https://www.flyertalk.com/forum/virgin-america-elevate-pre-2018/838255-virgin-america-vx-faq-thread.html)

tjtjtjtj Nov 30, 2011 10:45 pm


Originally Posted by adambadam (Post 17135343)
Is my best strategy to go from MC to MCS at 24-hours then to F at 6? Can you do it like that(i.e. double upgrade) if space is available? The net cost looks to be the same.

Yep, or at least this has always been my experience on SFO-LAS/LAX. On those routes, $39 for MC->MCS, $39 for MCS->F. The main problem is that you'll have to wait on hold twice. I hear the average wait time is about an hour as of recently.

aviators99 Jan 16, 2012 7:52 am

Some quick updates. I could use some help in pointing out additional obsolete/incorrect info.

aviators99 Jan 17, 2012 5:39 am

Added PHL.

thomwithanh Jan 17, 2012 11:45 am


Originally Posted by aviators99 (Post 9934098)
Q: I've heard the safety video is funny, but I've only flown in first class. How can I see it?

A: Here you go: http://www.youtube.com/watch?v=eyygn8HFTCo
{editor's note: I think there's an error in the video when he says, "...tampering with smoke detectors isn't allowed by law..."
The way the emphasis is, it leaves the possibility that it also isn't disallowed by law. You have to listen to understand what I mean}

The VA safety demo is one of the few that isn't dry (like United, US Airways or the old Northwest demos) and at the same time doesn't insult my intelligence (Delta, I'm looking at you - although I will admit that Deltalina's "smoking is not allowed" finger wave is funny). I believe the announcer is David Carradine, which makes it even that much more awesome.

thomwithanh Jan 17, 2012 11:48 am


Originally Posted by CapsLock (Post 16943227)
Can Virgin America employees fly on Virgin Atlantic? Was curious to know since they are somewhat two different entities.

Probably using IDS 90 tickets, but not like an in-house non-rev, as they are both legally separate airlines, as is Virgin Australia.

aviators99 Jan 23, 2012 7:23 pm

Added name for ship 845.

HansGolden Feb 17, 2012 4:46 am

What's the meal selection order for F? FEBO? A hyper blogger got all upset that they started at the back for her JFK-SFO flight that she upgraded to F. She manages to accuse the purser of sexism, discrimination against children, and discrimination against paid upgraders all in one breath:

The purser also came around with lunch menus, on which there were two options: sorghum brined chicken breast with smoked gouda mac-n-cheese, and cheese cannelloni with sweet red pepper sauce. I did think it somewhat odd that the purser said to me, but no one else “Be flexible with your choice, as I’ll be starting in back.” And sure enough, I was the last person he asked for their lunch choice. Now, as it turned out, we were able to get our choices (I ordered the chicken for me, and the cheese cannelloni for my son) but I was a bit peeved. I mean, we weren’t the only ones to have purchased a last minute upgrade-there was at least one other person who did so. I was the only woman and my son was the only child in First Class, but that’s hardly a legitimate reason for putting us last. In any case, it didn’t matter this time, but I probably would have said something if one of the choices had run out, given that we were seemingly put last with no justifiable reason.
Since it's odd numbered flights Westbound, I'm pretty sure VX uses FEBO, but I'd love to know for sure.

The crazy thing is, the much-accused purser was probably just thoughtfully looking out for someone he correctly made as having one of their first rides in F and wanted to make sure they knew the procedure and wouldn't be disappointed if their first choice was no longer available. Wow.

ElmhurstNick Feb 19, 2012 9:10 pm

Aisle armrest question
 
Question: Do the outside aisle armrests in Coach go up in some/all rows? The seat width is listed as 19.7 from center of armrest to center of armrest, so that sounds more like 17.7 if the armrests are both down.

Most WN and many DL armrests go up in the aisles, which makes a big difference on a 4 hour flight. (My choices are MDW-SFO on WN, MSP-SFO on DL, or ORD-SFO on VX.)

aviators99 Feb 29, 2012 2:09 pm

Added missing plane names.

aviators99 Mar 13, 2012 7:37 pm

Added PDX

VXCabinCrew Mar 20, 2012 11:55 pm


Originally Posted by HansGolden (Post 18032485)
What's the meal selection order for F? FEBO? A hyper blogger got all upset that they started at the back for her JFK-SFO flight that she upgraded to F. She manages to accuse the purser of sexism, discrimination against children, and discrimination against paid upgraders all in one breath:


Since it's odd numbered flights Westbound, I'm pretty sure VX uses FEBO, but I'd love to know for sure.

The crazy thing is, the much-accused purser was probably just thoughtfully looking out for someone he correctly made as having one of their first rides in F and wanted to make sure they knew the procedure and wouldn't be disappointed if their first choice was no longer available. Wow.



Yes, we do use FEBO. It's too bad that the guest thought she was being discriminated against. I also explain to guests who will be choosing meal options last that they should be flexible with their choices. I've had some very angry guests who didn't understand the process. Our menu says that "we apologize if your first choice is unavailable", but of course people don't pay attention to that.

pipervali Mar 21, 2012 12:38 am

I have a feeling this might be a dumb question, but I guess I'm gonna ask it anyway.

I have to book 4 tickets for a PHL to LAX trip in October. I wanted to do it this week, since the fares have dropped drastically. But I don't have the room for the four tickets on my credit card. And by the time I'd put some extra cash on the balance to free up space, I'm thinking the fare sale is going to be over. It usually takes about three days for a payment to show up on my card.

Can I use a credit card not in my name(my mother's specifically, who resides with me), and who is not going to be one of the travelers, to purchase the tickets? I don't fly very often, but for some reason I feel as though this is something Patriot Act-y or the like. Maybe I'm mixing up airfare and rental car payment though, that I know I need to have in my name to rent.

So yeah, stupid question, right?

aviators99 Apr 3, 2012 8:42 am

Added 849. Anyone know the name of 848?

jetBlue May 21, 2012 12:42 am

What would ya'll say the best MCS seat is... Yes I realize the name is rather ironic haha.

VXCabinCrew May 31, 2012 9:56 pm


Originally Posted by jetBlue (Post 18613055)
What would ya'll say the best MCS seat is... Yes I realize the name is rather ironic haha.


3C or 3D, the aisle seats in the first row of MC :) No one in front of you to recline and reduce your space, and you get served first during initial service....


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