Flew VX F (for last time) MCO-LAX last night. No Blankets? No Pillows?
No blankets. No pillows. No amenity kit. Broken power source. Non functioning seat.
When did all this start to happen? |
Its all on AS management who own the airline. These kinds of issues would not happen under VX management. Perhaps one of the three might happen, but in only a small handful of flights IME.
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Originally Posted by caseminole
(Post 29188969)
No blankets. No pillows. No amenity kit. Broken power source. Non functioning seat.
When did all this start to happen? |
Sorry! Not fun.
Who will you fly for MCO-LAX F in the future, UAL? I don't know who serves this nonstop only because I've barely gone to MCO! |
Originally Posted by caseminole
(Post 29188969)
No blankets. No pillows. No amenity kit. Broken power source. Non functioning seat.
When did all this start to happen? |
Originally Posted by gaobest
(Post 29195716)
Sorry! Not fun.
Who will you fly for MCO-LAX F in the future, UAL? I don't know who serves this nonstop only because I've barely gone to MCO! |
DL also offers MCO-ATL-LAX, and on at least one flight the ATL-LAX product is (IIRC) a non-Delta One lie-flat option.
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Originally Posted by gaobest
(Post 29195716)
Sorry! Not fun.
Who will you fly for MCO-LAX F in the future, UAL? I don't know who serves this nonstop only because I've barely gone to MCO! |
Sad reality is that AS is killing anything basic like pillows and blankets that would attract a high revenue customer. I was on the very same flight one day earlier which was delayed and had inferior food, a junky unmaintained seat and not one pillow or blanket onboard in First or anywhere else. In the future, AA has the best product from that market considering their new lounge and improved new aircraft in First.
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Originally Posted by cyber1k
(Post 29247352)
Sad reality is that AS is killing anything basic like pillows and blankets that would attract a high revenue customer. I was on the very same flight one day earlier which was delayed and had inferior food, a junky unmaintained seat and not one pillow or blanket onboard in First or anywhere else. In the future, AA has the best product from that market considering their new lounge and improved new aircraft in First.
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Originally Posted by CDKing
(Post 29247456)
They could have replaced the seats many years ago but let them slide. AS will probably just be removing them anyways so no reason to fix them up now.
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Both our VX F seats were broken last month FLL-LAX. No compensation. No video, no seat movement, oh and did I mention the screaming infant in the seat in front of us? Fortunately the drinks were strong and we slept through most of the flight. Still it seemed like an airline circling the drain somehow. Much as I love AS, I am sad what has been done to VX.
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The screaming infant really can't be helped. That's not under the airline's remit (much as many of us wish it were). The only solution I could possibly see would be to send AS a complaint instead of VX and make it clear "No, you control this airline and you're taking over the operating certificate in a week, I am holding you responsible."
None of the "slow product degradation" issues give me a good feeling about AS, but then again I wasn't thrilled with them to begin with. |
flew jfk-las last week. no blankets but during boarding the attendant proactively mentioned that they are on backorder and they can't get them. and put in for a $50 credit for everyone in 1st. I was in 2c and the seat was also broken... luckily 2a was open so i just moved over to the window
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Was the seat actually broken or did it just not move when you pushed the buttons? Things can fall through the cracks and get stuck in the gears, and the gears won't fight it. There is some lever or something that the FA can pull which will disengage everything... that usually causes whatever's blocking the gears to fall out and it works after that.
Unfortunately this was not uncommon even pre-AS. Personally I think that part of preparing the plane (before boarding) is to make sure that the seats move and fix them if they don't, so that the passenger doesn't have to ask. But this apparently never happened. I have a OGG-SFO VX F redeye coming up... most likely my last VX F flight :( I honestly could do the trip with just a backpack (2 nights, 3 days). Maybe I'll take a carry-on instead and pack a blanket and a pillow. |
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