Seat Selection Issue

Old Jun 29, 17, 8:32 am
Original Poster
Join Date: Sep 2009
Location: Washington, DC
Posts: 73
Seat Selection Issue

Hi all, I'm an infrequent VX flyer and had an issue arise with a flight I bought for next week.

I booked DAL-DCA on For some reason the ticket was $40 cheaper than on VX's website. When I went to select seats, there was only one showing available in all of the main cabin, 12B, a middle.

When I check my reservation on Alaska's website it shows no seats available. But when I check on VX's website, it shows plenty of open seats in Main Cabin, but VX's wants $20 or $25 to choose any of the open seats.

Is this normal? I didn't think VX had anything similar to AA's "Preferred Seating" where they charge you for a regular economy seat just because it's not a middle or towards the front. Will these seats open up at check-in?

Thanks for any insights.
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Old Jun 29, 17, 11:14 am
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Preferred seating towards the front of the main cabin is available for purchase during the booking process for an additional fee ranging from $10-$40 per seat, per flight segment. Preferred seats are free for main cabin refundable, Elevate Gold, and Elevate Silver guests. Seats are limited, subject to availability, and may not be available on all flights. Prices are subject to change. Guests that purchase a preferred seat on thru flights (a one-way flight with a stop between the origin and destination on the same plane) pay for one flight segment for the thru flight. Guests that purchase preferred seating on connecting flights, where the guest is required to change planes, pay for each flight segment (i.e., each plane change). Preferred seats do not include priority security and boarding unless purchased separately. Not eligible for purchase with Elevate points or for Elevate points earning, cannot be applied to Elevate partner redemption bookings.

Preferred seating fees paid are only refundable within the first 24 hours of making your reservation if purchased at the time of booking. If you cancel your reservation or purchase preferred seating more than 24 hours after booking, preferred seating fees are non-refundable and non-transferable to other passengers or new bookings. If the event of involuntary denied boarding or the flight is cancelled by Virgin America, the value of the preferred seating fee will be refunded to the original form of payment. Unreserved preferred seats will be released 24 hours prior to departure and available to all Main Cabin guests for no additional fee.
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