FlyerTalk Forums

FlyerTalk Forums (https://www.flyertalk.com/forum/index.php)
-   Virgin America | Elevate pre 2018 (https://www.flyertalk.com/forum/virgin-america-elevate-pre-2018-642/)
-   -   Changed award flight (https://www.flyertalk.com/forum/virgin-america-elevate-pre-2018/1563527-changed-award-flight.html)

daprophecy Mar 26, 2014 9:25 am

Changed award flight
 
Hi all. I used the search function and couldn't find any thread that had this issue.

I booked a seat for my cousin flying from JFK-LAS r/t Oct 16-19. Her LAS-JFK flight got changed by 7 hours (turned into an overnight flight) and the price for the return is higher by 32 elevate points. Do you think they would let me go with that?

unavaca Mar 26, 2014 5:04 pm

With a schedule change, they'll generally let you have whatever you want or a free-refund (though since they don't book OAL, refund may be your only recourse if you don't like anything else on VX metal), especially when it's a 7 hour change.

daprophecy Mar 27, 2014 12:11 pm

Thanks! I called them and I guess since they changed the flight they let me off with out paying the extra miles. Do people general push for more things, like free upgrades or something in monetary value? Glad I was able to get the flight changed though.

Often1 Mar 27, 2014 1:28 pm

Schedules change all the time. People push for all manner of things, but they don't get them. This is a US domestic flight and the carrier could simply refund the purchase price (points) and be done with it, if it were inclined.

daprophecy Mar 27, 2014 7:04 pm

Agreed. Appreciate your input. I just wanted to get my cousins flight to get fixed anything would have been a bonus.


All times are GMT -6. The time now is 4:30 am.


This site is owned, operated, and maintained by MH Sub I, LLC dba Internet Brands. Copyright © 2026 MH Sub I, LLC dba Internet Brands. All rights reserved. Designated trademarks are the property of their respective owners.