New Credit Card Details (Comenity Capital Bank)
Anyone else get the email? Nice CC design. Definitely different than traditional credit cards, on par with Virgin America.
I'm really interested in the Premium Visa Signature card. The biggest perk is the no cancellation/change fee. Anyone know more about this? My two questions are: 1. If I booked the flight with a companion/family. Does the no-change fee apply for everyone? I could not find it in the T&C. 2. I also read that you need to call them in order to cancel. No option to do this online? Overall, better CC program. But the free credit card is gone, which is a bummer. |
Also, with up to 15,000 status points awarded on the CC, I have a feeling that there will be a lot of new silver status flyers with VX.
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haven't received an email yet. Is there a website link with the details or can you copy and paste all the bullet points?
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Originally Posted by fishy21
(Post 22075821)
Also, with up to 15,000 status points awarded on the CC, I have a feeling that there will be a lot of new silver status flyers with VX.
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Originally Posted by SoCalZman
(Post 22075863)
haven't received an email yet. Is there a website link with the details or can you copy and paste all the bullet points?
http://www.virginamerica.com/html/pd...&rrid=28149903 |
Originally Posted by SoCalZman
(Post 22075933)
Maybe not. That could be after spending a certain about per year yes? With the old card you could get 25k status points but you had to meet the 25k spending threshold.
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very interesting. I really like the rollover feature too. I had actually suggested it to VX a few times, as they do that on Delta.
So instead of a threshold to get all your status points you get them in spending levels. Yes that will make reaching status a lot easier I suspect. More gold and silver elites in 2015. |
Originally Posted by SoCalZman
(Post 22076011)
very interesting. I really like the rollover feature too. I had actually suggested it to VX a few times, as they do that on Delta.
So instead of a threshold to get all your status points you get them in spending levels. Yes that will make reaching status a lot easier I suspect. More gold and silver elites in 2015. |
Igerbarg posted this in the other CC forum:
The cards are from Comenity Capital Bank: Virgin America Visa Signature 15,000 bonus elevate points after spending $1000 in the first 90 days Up to 3 points per $1 spent $150 off companion ticket once per year 20% off RED inflight purchases Free first checked bag for you and a companion. $49 annual fee Virgin America Premium Visa Signature All of the above plus: 20,000 (instead of 15,000) bonus elevate points after spending $1000 in the first 90 days No change or cancel fees on Virgin America flights Earn up to 15,000 status points per year Carry forward additional status points at your annual renewal $149 (instead of $49) annual fee some nice benefits. I like how they did not give status perks to cardholders (except the free checked bag). Not diluting the elite program. Very nice. |
Here's the header and content of my email - the new card is issued by Comenity (known mainly for cobranded retailer cards).
https://responsys.hs.llnwd.net/i5/re..._banner_v2.jpg Virgin America Visa Signature® Card with $49 Annual Fee Hit the ground flying with these perks for a low $49 annual fee:*
Virgin America Premium Visa Signature® Card with $149 Annual Fee Step up your rewards and get more flexibility with these additional card-carrying privileges, all for a $149 annual fee: • No change or cancel fees on Virgin America flights. 6-4 • Earn up to 15,000 Elevate status points per year. 6-1 • Carry forward any additional status points at your annual renewal. 6-1 |
Originally Posted by a330300
(Post 22076107)
Here's the header and content of my email - the new card is issued by Comenity (known mainly for cobranded retailer cards).
https://responsys.hs.llnwd.net/i5/re..._banner_v2.jpg Virgin America Visa Signature® Card with $49 Annual Fee Hit the ground flying with these perks for a low $49 annual fee:*
Virgin America Premium Visa Signature® Card with $149 Annual Fee Step up your rewards and get more flexibility with these additional card-carrying privileges, all for a $149 annual fee: • No change or cancel fees on Virgin America flights. 6-4 • Earn up to 15,000 Elevate status points per year. 6-1 • Carry forward any additional status points at your annual renewal. 6-1 |
Anyone figure out if the no change/cancellation fee applies for everyone on the itinerary?
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Comenity VA Visa Link
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We can't apply yet...
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they're both cool, but I like the darker one a bit better I think. I will be going for the premium for the benefits, though.
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Can anybody apply?
I clicked the pre-approval link and reach a form that doesn't have a street address field. I'm holding off on applying for the moment. Anybody else that received the note have the same issue?
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Originally Posted by SoCalZman
(Post 22076080)
Igerbarg posted this in the other CC forum:
The cards are from Comenity Capital Bank: Virgin America Visa Signature 15,000 bonus elevate points after spending $1000 in the first 90 days Up to 3 points per $1 spent $150 off companion ticket once per year 20% off RED inflight purchases Free first checked bag for you and a companion. $49 annual fee Virgin America Premium Visa Signature All of the above plus: 20,000 (instead of 15,000) bonus elevate points after spending $1000 in the first 90 days No change or cancel fees on Virgin America flights Earn up to 15,000 status points per year Carry forward additional status points at your annual renewal $149 (instead of $49) annual fee some nice benefits. I like how they did not give status perks to cardholders (except the free checked bag). Not diluting the elite program. Very nice. |
T+C also mentions 10k for non-Premium and 15k for Premium.
The Premium perks are nice but I don't know if I fly enough to justify the extra $100/yr for free changes/cancels and benefits towards status points. |
Given a single change is $100, it only takes one change to make it break-even.
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https://d.comenity.net/virginamericavisa/
Virgin America Visa Signature® Card benefits: Get 10,000 Elevate® bonus points Earn up to 3 points per $1 spent Free first checked bag on flights Get $150 off a companion ticket Save 20% on RED™ in-flight purchases Virgin America Premium Visa Signature® Card benefits: Get 15,000 Elevate® bonus points Earn up to 3 points per $1 spent No change or cancel fees on flights Earn up to 15,000 status points Carry forward up to 10,000 status points Free first checked bag on flights Get $150 off a companion ticket Save 20% on RED™ in-flight purchases |
Yeah!
So excited for the new card. I especially like the free checked bag for up to TWO people and the $150 off companion fare.
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With the old VX Barclay Visa, the companion fare was $150 for any ticket (correct me if I'm wrong, but I don't remember paying more than $150 for a companion).
Now it's $150 OFF a ticket? Seems like a downgrade to me. |
Originally Posted by teo24
(Post 22082135)
With the old VX Barclay Visa, the companion fare was $150 for any ticket (correct me if I'm wrong, but I don't remember paying more than $150 for a companion).
Now it's $150 OFF a ticket? Seems like a downgrade to me. Use the promo code ABCDEFG to book Virgin America roundtrip flights for two with a 14-day advance purchase, and take $150 off your plus one’s fare. Grab seats by May 17, 2014 and make your escape by May 31, 2014 |
Comenity....?
Seriously, could VX have gone any lower in choosing a new partner? |
Originally Posted by LarkSFO
(Post 22082939)
Comenity....?
Seriously, could VX have gone any lower in choosing a new partner? What particularly is "low" about this partner? |
Originally Posted by Eastbay1K
(Post 22082988)
What do you know about this bank? All I hear are people pissing and moaning about BofA, Chase, Citibank, etc.
What particularly is "low" about this partner? |
Originally Posted by bvan
(Post 22083104)
They're the issuer of a butt-load of the store credit cards, Victoria's Secret, Express, etc. If you can think of the store chances are Comenity is the bank. Comenity issues these store credit cards with insane APRs. They don't have 24-hour telephone customer service. And they are notorious for adding "account protector" to your account without your knowledge.
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If the experience is going to really be this bad, I'm considering going back to the Barclay Arrival and signing up as a new holder to get the 40k miles (plus 10% when I cash in)
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Originally Posted by teo24
(Post 22083389)
If the experience is going to really be this bad, I'm considering going back to the Barclay Arrival and signing up as a new holder to get the 40k miles (plus 10% when I cash in)
But, if you are a cautious person by nature, wait a little while to hear others experiences before signing up for a co-branded store card, wait, I mean the new VX partner credit card from comenity. |
Can anyone provide links to these experiences/complaints with this new bank? I am curious.
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Having the old barclay card for the past few years I was very excited to get my offer to sign up for the new VA card yesterday.
I signed up, was confused that they didn't ask for my street name, as mentioned by the previous poster but got a confirmation that signup was successful. The street name was present when I first logged into the new site. I never entered my VA account number and now that I'm logged into the https://d.comenity.net/virginamericavisacard I can't find anywhere to review/change it. I assume that was also pulled from the signup Email URL. I had close to a 15k limit and 17% APR with Barclay. I just got 4k limit + 24.99 APR on approval. To say the least I'm not happy at all. I've already requested a credit limit and if it doesn't happen I'll be calling and cancelling this card and sticking with Barclay. One more note, the comenity/VA branded site looks pretty raw and may still be under construction and missing some functionality. |
Has anyone been able to apply for this yet? Or did you have to get an email from VX?
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Originally Posted by virginflightshavedoom
(Post 22084579)
Having the old barclay card for the past few years I was very excited to get my offer to sign up for the new VA card yesterday.
I signed up, was confused that they didn't ask for my street name, as mentioned by the previous poster but got a confirmation that signup was successful. The street name was present when I first logged into the new site. I never entered my VA account number and now that I'm logged into the https://d.comenity.net/virginamericavisacard I can't find anywhere to review/change it. I assume that was also pulled from the signup Email URL. I had close to a 15k limit and 17% APR with Barclay. I just got 4k limit + 24.99 APR on approval. To say the least I'm not happy at all. I've already requested a credit limit and if it doesn't happen I'll be calling and cancelling this card and sticking with Barclay. One more note, the comenity/VA branded site looks pretty raw and may still be under construction and missing some functionality. Could very be because you have a high limit on Barclay's they don't want to overextend the credit line. The interest rate should make no difference. If you are not paying the bill in full every month, whether the interest rate is 17 or 25%, whatever value the points have will be eaten up very quickly by the interest you are paying. If you are not paying the bill in full every month, may as well just stick with 0% card or some other low interest rate card with no rewards. |
Originally Posted by sfozrhfco
(Post 22085062)
Could very be because you have a high limit on Barclay's they don't want to overextend the credit line.
The interest rate should make no difference. If you are not paying the bill in full every month, whether the interest rate is 17 or 25%, whatever value the points have will be eaten up very quickly by the interest you are paying. If you are not paying the bill in full every month, may as well just stick with 0% card or some other low interest rate card with no rewards. My offer came via Email btw. |
What is the APR that people are getting? At 25%, no thanks. Not that I ever have a balance, but my loan shark has a lower APR than that.
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Originally Posted by ethanwa
(Post 22084595)
Has anyone been able to apply for this yet? Or did you have to get an email from VX?
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If you are not happy with the APR or any other aspect of the new card, complain to VX. If you have good credit, 25% seems high
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Received an invitation email on 1/3/14. The offer is for "valued Elevate members and current Virgin America Visa cardholders". The additional 5,000 bonus points is for preapproved individuals only. The file name of the T&C's states: "vx_cc_preapproved_standard_plus_five". I signed up for the Premium Card so I can easily qualify for Silver Status this year. The APR I received is 15.98%.
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Do we have any data yet on which credit bureau they pull? If you could report your experience, indicating your state of residence also helps.
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