New Credit Card Details (Comenity Capital Bank)
#122
Suspended
Join Date: Jan 2013
Location: LAX/SNA
Programs: AA, Hilton Gold
Posts: 3,887
#123
Join Date: Jun 2012
Posts: 91
Replacement Cards Coming
They're replacing the crappy cards. Just got this email:
"Thanks for applying for the new Virgin America Visaź Card. If you haven't received your new card already, it will be arriving shortly. We wanted to get your card to you as quickly as possible, but cosmetically it might not be as perfect as either of us would like. We're fixing that with a little nip-and-tuck and will be sending you a replacement card soon. In the meantime, please activate and start using the card to take advantage of all your new cardholder benefits. Please accept our apologies for any inconvenience caused. "
"Thanks for applying for the new Virgin America Visaź Card. If you haven't received your new card already, it will be arriving shortly. We wanted to get your card to you as quickly as possible, but cosmetically it might not be as perfect as either of us would like. We're fixing that with a little nip-and-tuck and will be sending you a replacement card soon. In the meantime, please activate and start using the card to take advantage of all your new cardholder benefits. Please accept our apologies for any inconvenience caused. "
#124
Join Date: Jan 2014
Programs: JetBlue Mosaic
Posts: 90
They're replacing the crappy cards. Just got this email:
"Thanks for applying for the new Virgin America Visaź Card. If you haven't received your new card already, it will be arriving shortly. We wanted to get your card to you as quickly as possible, but cosmetically it might not be as perfect as either of us would like. We're fixing that with a little nip-and-tuck and will be sending you a replacement card soon. In the meantime, please activate and start using the card to take advantage of all your new cardholder benefits. Please accept our apologies for any inconvenience caused. "
"Thanks for applying for the new Virgin America Visaź Card. If you haven't received your new card already, it will be arriving shortly. We wanted to get your card to you as quickly as possible, but cosmetically it might not be as perfect as either of us would like. We're fixing that with a little nip-and-tuck and will be sending you a replacement card soon. In the meantime, please activate and start using the card to take advantage of all your new cardholder benefits. Please accept our apologies for any inconvenience caused. "
#126
Join Date: Aug 2011
Posts: 33
Yes, I do have the old VX card and just recently received the new Barclays Arrival replacement card. Guess I did not charge enough on the old card for them to offer me a promotion on the new card. I will give them a call to see if I can get the better offer.
#127
Join Date: Jan 2014
Programs: PlatPro, Globalist, Marriott Gold
Posts: 33
I received another card in the mail today, and while the quality is maybe a little bit better, there are still issues with the plastic covering and peeling, etc.
I'm not sure the card was issued before or after they pinpointed the production issues, as I called as soon as I received my initial card to get a replacement (half of my hologram on the back was missing on my first card). I'll be following up with Virgin and post what they say.
I'm not sure the card was issued before or after they pinpointed the production issues, as I called as soon as I received my initial card to get a replacement (half of my hologram on the back was missing on my first card). I'll be following up with Virgin and post what they say.
#128
Suspended
Join Date: Jan 2013
Location: LAX/SNA
Programs: AA, Hilton Gold
Posts: 3,887
I almost hit the $25k threshold last year. I won't this year though, my spending is focused elsewhere for different rewards.
#129
Join Date: Dec 2013
Posts: 30
I received another card in the mail today, and while the quality is maybe a little bit better, there are still issues with the plastic covering and peeling, etc.
I'm not sure the card was issued before or after they pinpointed the production issues, as I called as soon as I received my initial card to get a replacement (half of my hologram on the back was missing on my first card). I'll be following up with Virgin and post what they say.
I'm not sure the card was issued before or after they pinpointed the production issues, as I called as soon as I received my initial card to get a replacement (half of my hologram on the back was missing on my first card). I'll be following up with Virgin and post what they say.
#131
FlyerTalk Evangelist
Join Date: Mar 2006
Location: DFW
Programs: AA 1M
Posts: 28,995
I am thinking of applying for this card as I might need to make a partner reward booking. How quickly can one expect to get the bonus? As soon as the statement closes in which the 1K is spent? The T&C say 6-8 weeks which is why I am asking. Plus this is a bank I have not dealt with before and I need to make the booking soon.
#132
Suspended
Join Date: Nov 2013
Location: NYC
Programs: VX Elevate, B6 TrueBlue, DL SkyMiles
Posts: 72
I have yet to get the Barclay Arrival card even though when I log in to my account online I apparently have a new account number waiting to be activated.
I never did get an email invitation to apply for the new card either. With all the quality issues though, I might as well wait to apply.
I never did get an email invitation to apply for the new card either. With all the quality issues though, I might as well wait to apply.
#133
FlyerTalk Evangelist
Join Date: Nov 2002
Location: BOS, MHT
Programs: AA ltg, B6, DL, UA, AS, SPG/Marriott Plt, HH, Hyatt
Posts: 10,039
After reading much of this thread I find I am still confused.
There's too many virgins and I never thought that would be a bad thing til now!
My wife and I have Virgin Atlantic Flying Club and its CC is issued by BofA.
Now this one is Virgin America.
I guess the points or miles from each are different and non combinable?
Not to mention Virgin Australia and whatever other Virgins there may be.
Call me dumb but I am a virgin to Virgin as I am often elsewhere lol
There's too many virgins and I never thought that would be a bad thing til now!
My wife and I have Virgin Atlantic Flying Club and its CC is issued by BofA.
Now this one is Virgin America.
I guess the points or miles from each are different and non combinable?
Not to mention Virgin Australia and whatever other Virgins there may be.
Call me dumb but I am a virgin to Virgin as I am often elsewhere lol

#134
Suspended
Join Date: Nov 2013
Location: NYC
Programs: VX Elevate, B6 TrueBlue, DL SkyMiles
Posts: 72
After reading much of this thread I find I am still confused.
There's too many virgins and I never thought that would be a bad thing til now!
My wife and I have Virgin Atlantic Flying Club and its CC is issued by BofA.
Now this one is Virgin America.
I guess the points or miles from each are different and non combinable?
Not to mention Virgin Australia and whatever other Virgins there may be.
Call me dumb but I am a virgin to Virgin as I am often elsewhere lol

There's too many virgins and I never thought that would be a bad thing til now!
My wife and I have Virgin Atlantic Flying Club and its CC is issued by BofA.
Now this one is Virgin America.
I guess the points or miles from each are different and non combinable?
Not to mention Virgin Australia and whatever other Virgins there may be.
Call me dumb but I am a virgin to Virgin as I am often elsewhere lol

P.S. "Virgin Samoa" is a part of VA. It is a joint venture between Virgin Australia Holdings and the Samoan government.
#135
FlyerTalk Evangelist
Join Date: Nov 2002
Location: BOS, MHT
Programs: AA ltg, B6, DL, UA, AS, SPG/Marriott Plt, HH, Hyatt
Posts: 10,039
There are three Virgin carriers: Virgin Atlantic (VS), Virgin America (VX) and Virgin Australia (VA). Each airline is part of the Virgin Group but they are separate companies. They each have their own frequent traveler program. VS (Flying Club), VX (Elevate) and VA (Velocity). You can earn and redeem points between all three, but it's not a 1-1 exchange.
P.S. "Virgin Samoa" is a part of VA. It is a joint venture between Virgin Australia Holdings and the Samoan government.
P.S. "Virgin Samoa" is a part of VA. It is a joint venture between Virgin Australia Holdings and the Samoan government.
Crazy
Lol