New Credit Card Details (Comenity Capital Bank)
#62
Join Date: Jun 2013
Programs: Virgin America Elevate Gold
Posts: 220
I am not sure this offer is link specific. I clicked the link in my email and it took me to the same generic apply page that I saw last night. Even after I signed in like it asked me to, the offer details did not change to what it said in the email. Maybe it is something on their back end they see once the user applies. Pilot5 can you confirm you see the same thing?
#63
Join Date: Jan 2014
Posts: 52
I am not sure this offer is link specific. I clicked the link in my email and it took me to the same generic apply page that I saw last night. Even after I signed in like it asked me to, the offer details did not change to what it said in the email. Maybe it is something on their back end they see once the user applies. Pilot5 can you confirm you see the same thing?
I suggest calling the Comenity number I listed in the previous post and ask for the 25k Elevate offer.
#64
Join Date: Jan 2014
Programs: PlatPro, Globalist, Marriott Platinum
Posts: 60
I don't think the new $149 card will necessarily result in more Elevate members. The old card offered the ability to earn 10,000 status points after $25,000 in spend, and this reduces that number by only $5,000 (you get 10,000 after $20,000) in spend.
I would also be interested in the higher sign-up bonus offer if possible.
I would also be interested in the higher sign-up bonus offer if possible.
#65
Join Date: Jan 2014
Programs: PlatPro, Globalist, Marriott Platinum
Posts: 60
One other quick thing about the cancellation fee waiver on the $149 card, after reading the T&C, it looks like the cancelled fare gets applied to your VA travel bank. I thought maybe it would be refunded to your original form of payment, but it doesn't look like this is the case.
#66
Join Date: Jan 2014
Posts: 2
link problem
Hello. I received the link with the extra points - but when I clicked through and signed in to my virgin account, only the lower points (10K for the signature visa) were offered. I called a phone number that was noted in the email, and the agent that answered offered to adjust my records to get the 20K bonus points after spending $1K in the first 90 days. Yay.
Do call Virgin if you are having a problem with the points...
Do call Virgin if you are having a problem with the points...
#70
Join Date: Jun 2013
Programs: Virgin America Elevate Gold
Posts: 220
I called comenity customer service. Guy seemed friendly but he didnt seem to know much about the sign up bonus. He said if I got the email, I will get the 25k bonus. I am not going to worry about it much more right now since there doesnt seem to be much more I can do. I will hit $1G very quickly and I will keep an eye on it. If there is an issue I will call them again.
As an aside, Their call center seems to be located within the US, which I consider a big plus over Barclays.
As an aside, Their call center seems to be located within the US, which I consider a big plus over Barclays.
Last edited by SoCalZman; Jan 7, 2014 at 4:56 pm
#71
Join Date: Aug 2011
Location: Southern California (LAX)
Programs: Marriott Gold, Identity Platnium (Cosmopolitan), Palladium Card, Hilton Diamond
Posts: 177
What is the difference between Virgin Elevate vs. Flying Club? Looks like they are partners but the Ultimate Rewards only transfer to the Flying Club?
Thanks for the help.
Thanks for the help.
#72
Join Date: Dec 2011
Programs: Alaska / Hilton / Amtrak / Avis
Posts: 26
Weird question, but can anyone tell what the form factor of this card is? It appears it's either a regular size card that is printed in "portrait" mode or is basically twice the size of a regular card.
#73
Join Date: Nov 2012
Posts: 108
Two different airlines. Elevate is Virgin America's FFP, whereas Flying Club is Virgin Atlantic's FFP.
#74
Join Date: Mar 2006
Posts: 1,638
oddly, although i am gold on virgin, i did not receive the email. granted, i never had any prior VX-branded CC, which may be the reason.
#75
Join Date: Jun 2012
Posts: 91
Are people still getting emails?
Strangely enough, I have yet to receive one - and I was a long-time user of the Barclay card, am a silver elevate member - and my credit scores are excellent.
...AND I signed up for the notification.
(Yes, I've been checking my junk email folder too)
Strangely enough, I have yet to receive one - and I was a long-time user of the Barclay card, am a silver elevate member - and my credit scores are excellent.
...AND I signed up for the notification.
(Yes, I've been checking my junk email folder too)
Last edited by MarkBearSF; Jan 8, 2014 at 10:54 am